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ARIS Process Governance vs IBM Case Foundation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Process Governance
Ranking in Business Process Management (BPM)
29th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
IBM Case Foundation
Ranking in Business Process Management (BPM)
31st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of ARIS Process Governance is 0.4%, up from 0.1% compared to the previous year. The mindshare of IBM Case Foundation is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
ARIS Process Governance0.4%
IBM Case Foundation0.5%
Other99.1%
Business Process Management (BPM)
 

Featured Reviews

Dirk Struyf - PeerSpot reviewer
Easy to use, reliable, and simple to expand
We have used the same version for two years, however, now there's a new version, which solves a lot of problems. The solution we use that's from two years ago, has the ARIS Connect Server, the web application, and the ARIS client application. Some things you have to do in the clients, and you can't do them in the web environment. In the new version, though it's not installed by us, it's changed. You can do this. You can do almost everything in the web client. The difficulty that you have with switching between the two environments is solved in the new version. However, I haven't tested it yet. That said, that was one of the issues we had. It's a bit annoying that you have to use two environments in the older version.
Nouman Nawaz - PeerSpot reviewer
Mature product in terms of security and stable product
The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very easy-to-use product."
"They offer a variety of documentation, user manuals, and community forums for users to seek assistance and share experiences."
"Ability to use all the features that your catalog has inside the modeling and export it to a BPM augmentation engine."
"Using this solution we can design our own processor governance, assign some specific technical services, and also run tests of the process to make sure it operates as we need it to."
"It is easy to set up workflows that notify the user depending on certain events."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The content management is great."
"Case Foundation provides a strong security boost."
"The client and the IBM content navigation are the solution's most valuable features."
"It provides us the capability of producing b​​usiness processes for documents that are launched immediately when a document comes into the repository."
"The solution is scalable."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
 

Cons

"The solution uses a coding language for process design that is specific only to this product. We would like to see this changed to something more universal."
"There is a lot of complexity around licensing."
"It's a bit annoying that you have to use two environments in the older version."
"I recognize the product has areas for potential improvement similar to every tool."
"The limitation is only for customization because IBM doesn't support it."
"There are some features that could be enhanced like the document viewer"
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"90% of the feedback we receive states that the UI is not very user-friendly."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"​The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications.​"
"The service as it currently stands is out-of-date and lacks flexibility."
 

Pricing and Cost Advice

Information not available
"The price falls in the middle range—not overly expensive but not extremely affordable either."
"IBM Case Foundation is a little expensive."
"This is not an expensive solution and we are using the standard license."
"Pricing is in the mid-range, it is not cheap, but it's not expensive."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

What needs improvement with ARIS Process Governance?
I recognize the product has areas for potential improvement similar to every tool.
What advice do you have for others considering ARIS Process Governance?
I would recommend ARIS Process Governance to any company looking to implement enterprise architecture, BPM, or Governance, Risk, and Compliance (GRC), as I thoroughly understand its functionalities...
What do you like most about IBM Case Foundation?
A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.
What is your experience regarding pricing and costs for IBM Case Foundation?
The tool is expensive for my customers; it is very expensive, more than other solutions. Some customers say it is more expensive. The license cost for Cloud Pak is per user and increases with the n...
What needs improvement with IBM Case Foundation?
We face some challenges with IBM Case Foundation from our customers, particularly with administration and configuration. We face many issues and open tickets with IBM regarding that, especially som...
 

Also Known As

No data available
Case Foundation, FileNet Business Process Manager
 

Overview

 

Sample Customers

ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
Suncorp Group Limited
Find out what your peers are saying about ARIS Process Governance vs. IBM Case Foundation and other solutions. Updated: September 2025.
867,445 professionals have used our research since 2012.