Try our new research platform with insights from 80,000+ expert users

ARIS Process Governance vs OpenText Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Process Governance
Ranking in Business Process Management (BPM)
29th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText Process Automation
Ranking in Business Process Management (BPM)
17th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of ARIS Process Governance is 0.3%, up from 0.2% compared to the previous year. The mindshare of OpenText Process Automation is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Dirk Struyf - PeerSpot reviewer
Easy to use, reliable, and simple to expand
We have used the same version for two years, however, now there's a new version, which solves a lot of problems. The solution we use that's from two years ago, has the ARIS Connect Server, the web application, and the ARIS client application. Some things you have to do in the clients, and you can't do them in the web environment. In the new version, though it's not installed by us, it's changed. You can do this. You can do almost everything in the web client. The difficulty that you have with switching between the two environments is solved in the new version. However, I haven't tested it yet. That said, that was one of the issues we had. It's a bit annoying that you have to use two environments in the older version.
Senthil Natarajan - PeerSpot reviewer
The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities
The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ability to use all the features that your catalog has inside the modeling and export it to a BPM augmentation engine."
"It's a very easy-to-use product."
"Using this solution we can design our own processor governance, assign some specific technical services, and also run tests of the process to make sure it operates as we need it to."
"They offer a variety of documentation, user manuals, and community forums for users to seek assistance and share experiences."
"One of the most useful features is the code is customizable, we can make it our own."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"Its customer support is reliable and easy to approach."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
 

Cons

"It's a bit annoying that you have to use two environments in the older version."
"The solution uses a coding language for process design that is specific only to this product. We would like to see this changed to something more universal."
"There is a lot of complexity around licensing."
"I recognize the product has areas for potential improvement similar to every tool."
"The solution needs to continue to enhance the low-coding feature within the product itself."
"The integration could improve."
"OpenText needs improvements in its integration model to align with newer integration types."
"AppWorks could be improved by including BPM simulation."
"There is room for improvement in the pricing structure."
"The crucial missing element is the archival function."
"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
 

Pricing and Cost Advice

Information not available
"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."
"There is a user-based perpetual license."
"AppWorks is pretty expensive."
"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."
"The price is on the higher side."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Insurance Company
14%
Financial Services Firm
10%
Computer Software Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ARIS Process Governance?
I recognize the product has areas for potential improvement similar to every tool.
What advice do you have for others considering ARIS Process Governance?
I would recommend ARIS Process Governance to any company looking to implement enterprise architecture, BPM, or Governance, Risk, and Compliance (GRC), as I thoroughly understand its functionalities...
What do you like most about OpenText AppWorks?
We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...
What is your experience regarding pricing and costs for OpenText AppWorks?
From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...
What needs improvement with OpenText AppWorks?
They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...
 

Overview

 

Sample Customers

ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
Find out what your peers are saying about ARIS Process Governance vs. OpenText Process Automation and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.