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ARIS BPA vs KiSSFLOW comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ARIS BPA varies in ROI timelines, enhancing process understanding and control but with hard-to-quantify financial impacts.
Sentiment score
9.1
KiSSFLOW improved efficiency, reduced costs, enhanced transparency, and boosted productivity with easy adoption and excellent customer support.
 

Customer Service

Sentiment score
6.7
ARIS BPA's support is praised for technical assistance and flexibility but could improve in responsiveness and communication.
Sentiment score
7.5
KiSSFLOW customer service is responsive, offering fast resolution, detailed documentation, and knowledgeable support through emails and scheduled meetings.
I would give ten points to the technical support from Software AG for ARIS BPA product, from zero to ten, with ten being the best.
Consultant at KAFD DMC
The consultants are fine, however, reliance on single experts for modules can be risky.
Consultant at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable for small to large enterprises, offering flexibility, modular features, and easy licensing for process management expansion.
Sentiment score
7.3
KiSSFLOW is praised for its scalability and integration, handling large user bases and supporting operations smoothly with minimal maintenance.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
Consultant at a financial services firm with 10,001+ employees
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt
 

Stability Issues

Sentiment score
7.2
ARIS BPA is generally stable, with minor issues primarily in large environments, but responsive support enhances stability perception.
Sentiment score
8.3
KiSSFLOW is praised for its stability, reliability, consistent performance, minimal issues, and trustworthy analytics, ensuring high user confidence.
The stability of ARIS BPM is quite strong, rated eight out of ten.
Consultant at a financial services firm with 10,001+ employees
We do experience a lot of glitches with ARIS BPA.
Consultant at KAFD DMC
 

Room For Improvement

ARIS BPA needs better integration, user interface, scripting, documentation, training, pricing, and simplicity for wider accessibility.
KiSSFLOW users seek better integrations, enhanced UI, improved Google Drive syncing, real-time linking, editable PDFs, and stable mobile notifications.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software Engineering & Manager at Arab Infromation Management Services
Software AG could improve this by making the database more open.
Consultant at a financial services firm with 10,001+ employees
Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA.
Consultant at KAFD DMC
 

Setup Cost

ARIS BPA pricing is high but valued by large enterprises; smaller firms may find costs prohibitive due to complex licensing.
KiSSFLOW provides subscription-based pricing at $15/user/month, higher than competitors, with no setup costs and free trials available.
ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform different kinds of analysis, extract reports, and see processes.
Consultant at KAFD DMC
 

Valuable Features

ARIS BPA offers powerful modeling, customization, and collaboration tools, integrating SAP and databases, ensuring strategic alignment and governance.
KiSSFLOW's strengths include performance, user-friendliness, flexibility, integrations, automation, drag-and-drop system, community support, and AI-suggested fields.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
Software Engineering & Manager at Arab Infromation Management Services
Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual.
Consultant at KAFD DMC
The most important aspect of business analysis is simplification.
Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
10th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
Business Process Design (6th)
KiSSFLOW
Ranking in Business Process Management (BPM)
36th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (25th), Rapid Application Development Software (28th), Low-Code Development Platforms (28th)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 3.1%, down from 5.3% compared to the previous year. The mindshare of KiSSFLOW is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
ARIS BPA3.1%
KiSSFLOW0.8%
Other96.1%
Business Process Management (BPM)
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
Julius Jagdon - PeerSpot reviewer
Business Tools at Motorola Solutions
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
10%
Government
7%
Financial Services Firm
15%
Computer Software Company
10%
Government
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...
Ask a question
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Comparisons

 

Also Known As

ARIS, ARIS BPM
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Find out what your peers are saying about ARIS BPA vs. KiSSFLOW and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.