ARIS BPA vs KiSSFLOW comparison

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ARIS BPA

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Executive SummaryUpdated on Dec 18, 2024

ARIS BPA and KiSSFLOW compete in the business process management software category. ARIS BPA appears to have the upper hand for organizations requiring detailed analysis and comprehensive governance, whereas KiSSFLOW is superior for those prioritizing rapid deployment and automation.

Features: ARIS BPA provides advanced business process modeling capabilities with solutions for strategic analysis, end-to-end process integration, and options for flexible notation such as EPC and BPMN. It supports complex enterprise architecture modeling and process analysis with a robust database-driven approach. KiSSFLOW is user-friendly with strong API integrations for quick process creation and automation, supporting no-code capabilities and excelling in simplicity and ease of use.

Room for Improvement: ARIS BPA is viewed as complex and costly with a steep learning curve. It faces challenges with integration and lacks a native workflow engine, limiting real-time execution. KiSSFLOW needs more customization options for UI and process design. It has limited advanced integration features compared to top solutions and requires enhancements in input flexibility and live document synchronization.

Ease of Deployment and Customer Service: ARIS BPA offers various deployment options, such as on-premises and hybrid cloud, but has lengthy implementation times and mixed customer service reviews. KiSSFLOW provides easier deployments, mainly in cloud environments, with straightforward implementation, though support feedback is variable.

Pricing and ROI: ARIS BPA’s pricing is regarded as expensive but valuable if fully utilized, featuring a flexible licensing scheme. KiSSFLOW offers a simpler subscription model with affordable entry points. ROI for both depends on the usage scale, with ARIS requiring longer timeframes for returns compared to the faster ROI of KiSSFLOW for automation and process simplification.

To learn more, read our detailed ARIS BPA vs. KiSSFLOW Report (Updated: July 2025).

ARIS BPA vs. KiSSFLOW

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

ARIS BPA varies in ROI timelines, enhancing process understanding and control but with hard-to-quantify financial impacts.

Sentiment score

9.1

KiSSFLOW improved efficiency, reduced costs, enhanced transparency, and boosted productivity with easy adoption and excellent customer support.

No quotes available

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No quotes available

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Customer Service

Sentiment score

6.6

ARIS BPA's support is praised for technical assistance and flexibility but could improve in responsiveness and communication.

Sentiment score

7.5

KiSSFLOW customer service is responsive, offering fast resolution, detailed documentation, and knowledgeable support through emails and scheduled meetings.

The consultants are fine, however, reliance on single experts for modules can be risky.

For more quotes and insights, download the ARIS BPA report

Consultant at a financial services firm with 10,001+ employees

No quotes available

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Scalability Issues

Sentiment score

7.6

ARIS BPA is scalable for small to large enterprises, offering flexibility, modular features, and easy licensing for process management expansion.

Sentiment score

7.3

KiSSFLOW is praised for its scalability and integration, handling large user bases and supporting operations smoothly with minimal maintenance.

For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.

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Consultant at a financial services firm with 10,001+ employees

ARIS BPA has high scalability and wide scalability for any enterprise or organization.

Sherif Allam

Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt

No quotes available

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Stability Issues

Sentiment score

7.3

ARIS BPA is generally stable, with minor issues primarily in large environments, but responsive support enhances stability perception.

Sentiment score

8.3

KiSSFLOW is praised for its stability, reliability, consistent performance, minimal issues, and trustworthy analytics, ensuring high user confidence.

The stability of ARIS BPM is quite strong, rated eight out of ten.

For more quotes and insights, download the ARIS BPA report

Consultant at a financial services firm with 10,001+ employees

No quotes available

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Room For Improvement

ARIS BPA needs better integration, user interface, scripting, documentation, training, pricing, and simplicity for wider accessibility.

KiSSFLOW users seek better integrations, enhanced UI, improved Google Drive syncing, real-time linking, editable PDFs, and stable mobile notifications.

Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

Software AG could improve this by making the database more open.

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Consultant at a financial services firm with 10,001+ employees

ARIS BPA needs to be more accurate when generating documents.

Sherif Allam

Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt

No quotes available

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Setup Cost

ARIS BPA pricing is high but valued by large enterprises; smaller firms may find costs prohibitive due to complex licensing.

KiSSFLOW provides subscription-based pricing at $15/user/month, higher than competitors, with no setup costs and free trials available.

No quotes available

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No quotes available

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Valuable Features

ARIS BPA offers powerful modeling, customization, and collaboration tools, integrating SAP and databases, ensuring strategic alignment and governance.

KiSSFLOW's strengths include performance, user-friendliness, flexibility, integrations, automation, drag-and-drop system, community support, and AI-suggested fields.

ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.

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Consultant at a financial services firm with 10,001+ employees

The solution is very stable with no stability issues.

Sherif Allam

Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt

No quotes available

For more quotes and insights, download the KiSSFLOW report

Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

7th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (5th)

KiSSFLOW

Ranking in Business Process Management (BPM)

8th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Performance Management (6th), Rapid Application Development Software (15th), Low-Code Development Platforms (10th)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 4.8%, down from 5.5% compared to the previous year. The mindshare of KiSSFLOW is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

Empowers teams with robust business process modeling capabilities

They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.

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Julius Jagdon

Business Tools at Motorola Solutions

The tool is intuitive to use and, through automation, has been a real time-saver

When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

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See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

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861,490 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

12%

Manufacturing Company

10%

Government

Financial Services Firm

16%

Computer Software Company

11%

Government

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

What is your experience regarding pricing and costs for ARIS BPA?

Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.

What needs improvement with ARIS BPA?

ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I need, the document generation feature could be enhanced for better accuracy.

What do you like most about KiSSFLOW?

The best thing about Kissflow is its user-friendliness.

What is your experience regarding pricing and costs for KiSSFLOW?

The license is very expensive. However, there are no additional costs to the standard license.

What needs improvement with KiSSFLOW?

One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...

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Product Reports

ARIS BPA

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Also Known As

ARIS, ARIS BPM

No data available

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.

ARIS BPA vs. KiSSFLOW