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ArcSight Logger vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Datadog
Ranking in Log Management
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (4th), IT Infrastructure Monitoring (2nd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of Datadog is 5.9%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We haven't had any crashes or bugs. It is stable."
"ArcSight Logger is very stable and useful for customers."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"ArcSight provides the basic information that we want."
"It is one of the best products available in the market."
"The technical support team is good...It is a scalable solution."
"The solution provides information about the risk factors."
"The machine learning is a good feature."
"Datadog has helped us a ton by allowing us to set up a multitude of easily configurable alarms across our tech stack and infrastructure."
"The observability pipelines are the most valuable aspect of the solution."
"Datadog has flexibility."
"Watchdog is a favorite feature among a lot of the devs. It catches things they didn't even know were an issue."
"The centralized pipeline tracking and error logging provide a comprehensive view of our development and deployment processes, making it much easier to identify and resolve issues quickly."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"The solution is useful for monitoring logs."
"The monitoring functionality, in general, and tagging infrastructure are great."
 

Cons

"The integration with other systems could be improved."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The next release should have AI capabilities."
"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."
"The initial setup was a little bit complex."
"The product's connectors should work better and the user manuals need an update."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"We find that the search and access functionality is quite slow."
"Graph filters for logs need to be set manually which works well for JSON but not for unstructured logs."
"We'd like to see more advanced incident management capabilities integrated directly into the platform."
"I would also like to see an improvement in the server's data extraction times, as sometimes it can take up to ten minutes to download a report for a critical issue that is costing us money."
"It can have an artificial intelligence component. Even though I can seamlessly look at end-to-end security, it would be better to have alerts and notifications powered by an AI engine. I am not sure if they have an AI component. We have not reached out to them or looked at it, but this is something that I keep on talking about within our company in terms of features. Such a feature would be good to have, and it would further optimize my Security Ops team's abilities."
"They could enhance the alerting functions by creating a new feature to add direct SMS notifications, on-call rotation scheduling, etc., that could replace the need to have this as an external third-party solution integration."
"The error traceability is an area that can be improved."
"They should continue expanding and integrating with more third-party apps."
"One key improvement we would like to see in a future Datadog release is the inclusion of certain metrics that are currently unavailable. Specifically, the ability to monitor CPU and memory utilization of AWS-managed Airflow workers, schedulers, and web servers would be highly beneficial for our organization."
 

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight is an expensive solution."
"We have a lifetime license, so we don't pay a monthly fee."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"The pricing is quite harsh."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"The tool is open-source."
"This solution is budget friendly."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"It didn't scale well from the cost perspective. We had a custom package deal."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
17%
Government
7%
Educational Organization
6%
Educational Organization
18%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about ArcSight Logger vs. Datadog and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.