We performed a comparison between ArcSight Enterprise Security Manager (ESM) and ManageEngine Log360 based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"The UI of Sentinel is very good and easy to use, even for beginners."
"We’ve got process improvement that's happened across multiple different fronts within the organization, within our IT organization based on this tool being in place."
"The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."
"The analytic rule is the most valuable feature."
"Microsoft Sentinel provides the capability to integrate different log sources. On top of having several data connectors in place, you can also do integration with a threat intelligence platform to enhance and enrich the data that's available. You can collect as many logs and build all the use cases."
"One of the most valuable features is that it creates a kind of a single pane of glass for organizations that already use Microsoft software. So, when they have things like Microsoft 365, it is very easy for them to kind of plug in or enroll those endpoints into the Azure Sentinel service."
"The feature that I have found the most useful is that it can be deployed to the cloud."
"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting."
"The tool is good for correlation and aggregation. We use it as a collection platform."
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log."
"The solution offers very good monitoring."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"The product is very user-friendly."
"The deployment is quite simple and pretty straightforward."
"We haven't had any stability issues."
"The most valuable features for us are the application logs monitoring and the dashboard, which provides a single-pane view of all the ongoing activities."
"The solution could be improved by including XDR, remediation and Sandbox."
"ManageEngine Log360 is not difficult to deploy."
"It is nice to be able to monitor and to have notifications."
"It is easier to deploy than are other SIEMs, which is great. You can also get an overview of your environment, which is very handy."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"The troubleshooting has room for improvement."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"The data connectors for third-party tools could be improved, as some aren't available in Sentinel. They need to be available in the data connector panel."
"If I can use Sentinel offline at home and use it on a local network, it would be great. I'm not sure if I can use Sentinel offline versus the tools I have."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"Microsoft Sentinel should provide an alternative query language to KQL for users who lack KQL expertise."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"The stability isn't quite perfect. We occasionally run into problems."
"HPE ArcSight has a quite steep learning curve."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them."
"Currently lacks SOAR feature."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"The integration with SharePoint and Teams should be improved."
"The graphical interface could be made easier to use when you are connecting to different network equipment."
"The matter of the data retention needs to be addressed."
"The solution needs to improve hub storage. It should integrate AI and ML capabilities."
"There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk."
"We can log in as a local user, and it's fine, but when we login with an Active Directory user, we cannot."
"It takes a little bit of time for Log360 to actually learn your environment."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while ManageEngine Log360 is ranked 19th in Security Information and Event Management (SIEM) with 15 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while ManageEngine Log360 is rated 7.2. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of ManageEngine Log360 writes "Facilitates incident backtracking and identifying the cause of incidents but insufficient intelligence-driven analysis to suppress unnecessary alerts". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas ManageEngine Log360 is most compared with ManageEngine EventLog Analyzer, Wazuh, Splunk Enterprise Security, Fortinet FortiSIEM and LogRhythm SIEM. See our ArcSight Enterprise Security Manager (ESM) vs. ManageEngine Log360 report.
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