IBM Security QRadar and OpenText Enterprise Security Manager are both contenders in the security information and event management space. QRadar seems to have the upper hand due to its user-friendliness, scalability, and comprehensive out-of-the-box features.
Features: IBM Security QRadar excels with powerful correlation rules, automatic log source identification, and scalability that simplifies managing large environments. It is user-friendly, requiring less technical expertise. OpenText Enterprise Security Manager stands out for its adaptability in complex environments and its support for multi-tenancy, which benefits service providers managing multiple clients.
Room for Improvement: QRadar could enhance its incident management, search capabilities, visualization tools, and dashboard flexibility. Expanding UBA functionality and customizing log source integration are common requests. OpenText Enterprise Security Manager could improve its performance by reducing dependency on its Oracle database, enhancing its GUI, and simplifying its setup and management processes.
Ease of Deployment and Customer Service: Both IBM Security QRadar and OpenText Enterprise Security Manager support on-premises and cloud deployments, including hybrid cloud options for flexibility. However, IBM's global support infrastructure generally receives better user ratings, although some regions report slower response times. OpenText Enterprise Security Manager, while robust, presents challenges in complex deployments and requires specialized knowledge for optimal implementation.
Pricing and ROI: IBM Security QRadar is considered cost-effective with flexible licensing options based on events per second, though its initial cost can be high for smaller businesses. OpenText Enterprise Security Manager is seen as a premium product, with pricing reflecting its high scalability and suitability for complex environments. Both solutions are investment-heavy but usually provide satisfactory ROI through comprehensive threat detection and management capabilities.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The answers received are not always satisfactory, requiring follow-up discussions.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
It lacks some capabilities compared to other tools available in the market.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
This would help identify critical or high-priority alarms in QRadar.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Splunk is more expensive than IBM Security QRadar.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
I would assess IBM Security QRadar's AI and machine learning capabilities as very helpful for threat detection and response.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
The ability to interpret data is highly valued.
| Product | Market Share (%) |
|---|---|
| IBM Security QRadar | 7.2% |
| OpenText Enterprise Security Manager | 1.5% |
| Other | 91.3% |
| Company Size | Count |
|---|---|
| Small Business | 88 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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