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AWS Security Hub vs ArcSight Enterprise Security Manager (ESM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
Security Information and Event Management (SIEM) (21st)
AWS Security Hub
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (5th), Cloud Security Posture Management (CSPM) (14th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. ArcSight Enterprise Security Manager (ESM) is designed for Security Information and Event Management (SIEM) and holds a mindshare of 1.1%, down 1.5% compared to last year.
AWS Security Hub, on the other hand, focuses on Cloud Security Posture Management (CSPM), holds 4.2% mindshare, down 5.5% since last year.
Security Information and Event Management (SIEM)
Cloud Security Posture Management (CSPM)
 

Featured Reviews

Gaurav Ranade - PeerSpot reviewer
Excels at performing regression and correlation on the data
ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.
MuhammadAzhar Khan - PeerSpot reviewer
Offers best practice recommendations and supports various compliance standards
Security Hub provides insightful information about what is running and where there might be weaknesses. It offers best practice recommendations and supports various compliance standards such as ISO and PCI DSS. Enabling these compliance checks helps identify non-compliant services and suggests steps to achieve compliance. The main advantage is providing information and compliance insights rather than prevention.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation."
"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."
"ESM has valuable features for event prediction and security analysis."
"The tool is good for correlation and aggregation. We use it as a collection platform."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."
"The solution shows us our compliance score."
"Finding out if your infrastructure is secure is a valuable feature."
"I really like the seamless integration with the AWS account structure. It can even be made mandatory as part of the landing zone. These are great features. And there's a single pane of glass for the entire account."
"The best feature of AWS Security Hub is that you can get compliance or your cloud's current security posture."
"The advantage is that it is cloud-native, and we do not need to install agents or sensors to find findings."
"AWS Security Hub has very good integration features. It allows for AWS native services integration, and it helps us to integrate some of the services outside of AWS. They have partners, such as Amazon Preferred Network Partners (APN). If you have different security tools around APN, we can integrate those findings with AWS Security Hub reducing the need to refer to different portals or different UIs. You can have AWS Security Hub act as a single common go-to dashboard."
"I rate Security Hub ten out of ten for stability."
"One of the most effective features of AWS Security Hub is the easy access to a dashboard with a ready-to-use security score."
 

Cons

"We would like the ability to easily identify either unused resources or those that are being used sub-optimally."
"The initial setup could be more straightforward."
"The stability isn't quite perfect. We occasionally run into problems."
"The roadmap is not clear."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"They need to develop NetFlow appliances that can be installed in the customer network on span ports, collect NetFlow, and send it to ArcSight without relying on the devices' NetFlow capability and their position in the network."
"I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM."
"The visualization is not very good compared to Splunk."
"The solution lacks self-sufficiency."
"The user interface, graphs, and dashboards of the solution could improve in the future. They are not very sophisticated and could use an update."
"It is not flexible for multi-cloud environments."
"Adding SIEM features would be beneficial because of the limited customization of AWS Security Hub."
"The solution should be easier to learn and use"
"Whenever my team gets some alarms from the central team, my team needs to initiate whether it's a real or false trigger. The central team needs to keep adjusting to the parameters or at least the concerned IPs, whether it's really from the company's pool of IPs, so the trigger process can be improved. In the next release of AWS Security Hub, I'd like a better dashboard that could result in better alert visibility."
"AWS Security Hub should improve the time it takes to update. It takes a long period of time when updating. It can take 24 hours sometimes to update. Additionally, when integrating this solution with more security tools, takes time."
"Security needs to be measured based on their own criteria. We can't add custom criteria specific to our organization. For example, having an S3 bucket publicly available might be flagged as a critical alert, but it might not be critical in a sandbox environment. So, it gets flagged as critical, which becomes a false positive. So, customization options and creating custom dashboards would be areas for improvement."
 

Pricing and Cost Advice

"There is a license required for this solution."
"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
"It's a good price, it's one of the cheaper solutions."
"The pricing is great compared to others."
"The product licenses are inexpensive."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"Aggregation can help a lot in pushing down licensing costs."
"The price of the solution is not very competitive but it is reasonable."
"The price of AWS Security Hub is average compared to other solutions."
"AWS Security Hub's pricing is pretty reasonable."
"The cost is based on the number of compliances, core checks, and services required, and for more than 10,000 recommendations, the charge is just one dollar."
"Security Hub is not an expensive solution."
"There are multiple subscription models, like yearly, monthly, and packaged."
"The pricing is fine. It is not an expensive tool."
"AWS Security Hub is not an expensive tool. I would consider it to be a cheap solution. AWS Security Hub follows the PAYG pricing model, meaning you will have to pay for whatever you use."
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is auto-scaling - you will not have to worry about performance impact, you will...
What do you like most about AWS Security Hub?
The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud.
What needs improvement with AWS Security Hub?
There is room for improvement in implementing AI capabilities. It would be beneficial for Security Hub to implement preventative measures and to directly apply recommendations instead of just sugge...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
SQRRL
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Edmunds, Frame.io, GoDaddy, Realtor.com
Find out what your peers are saying about AWS Security Hub vs. ArcSight Enterprise Security Manager (ESM) and other solutions. Updated: October 2024.
856,873 professionals have used our research since 2012.