Arcserve UDP vs Quest NetVault Plus comparison

Arcserve and Quest Software are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #11 with an average rating of 7.0, while Quest Software is ranked #25 with an average rating of 8.0. Arcserve holds a 2.3% mindshare in DRS, compared to Quest Software’s 1.1% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 83% of Quest Software users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,735 Views
1,422 Comparison Views

84% willing to recommend

Quest NetVault Plus

Read 12 Quest NetVault Plus reviews

1,352 Views
554 Comparison Views

83% willing to recommend

Arcserve UDP

Quest NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

Arcserve UDP and Quest NetVault Plus compete in the data protection solutions category. Arcserve UDP appears to have the upper hand in simplicity and real-time replication, whereas Quest NetVault Plus stands out in flexibility and database compatibility.

Features: Arcserve UDP offers live replication, virtual standby, and ease of use across mixed environments like Windows, Linux, and VMware. Quest NetVault Plus provides extensive database compatibility, scalability for large systems, and a web-based interface for access from any network-connected machine.

Room for Improvement: Arcserve UDP needs better platform integration, improved hardware options, and a more responsive licensing process. Quest NetVault Plus could use enhancements in deduplication, faster backup processes, and a more intuitive interface for better user experience.

Ease of Deployment and Customer Service: Arcserve UDP is favored for hybrid deployments, though customer support receives mixed reviews, particularly regarding responsiveness. Quest NetVault Plus deployment is straightforward, but users experience varying levels of customer service responsiveness and resolution speed.

Pricing and ROI: Arcserve UDP is cost-effective over time, offering ROI through efficient deduplication and speed, while Quest NetVault Plus is seen as affordable due to its flexible licensing model, allowing users to choose specific features. Both solutions are competitively priced within their market segments.

To learn more, read our detailed Arcserve UDP vs. Quest NetVault Plus Report (Updated: July 2025).

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

July 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Ranking in Disaster Recovery (DR) Software

11th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest NetVault Plus

Ranking in Backup and Recovery

41st

Ranking in Disaster Recovery (DR) Software

25th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.3%, down from 2.8% compared to the previous year. The mindshare of Quest NetVault Plus is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"It is easy to configure."

"The data protection functionality is the most valuable feature of this solution."

"Easy restoration and the solution works quickly."

"The recovery part of the product is very good."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"Our customers are happy with the product’s functionality."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

More Arcserve UDP pros

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"The user interface is good."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"The solution allows us to block off our network and only give access to whatever we want."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"If a job is pending, the solution communicates it to us through emails."

"Quest NetVault Plus has a high level of stability."

More Quest NetVault Plus pros

Cons

"The technical support of the product is an area of concern where improvements are required."

"The time to backup servers that sit in DMZ must be improved."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"Every time I change the disc, I have to do a full backup."

"The solution can improve by allowing older versions to support the latest version of the OS."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

More Arcserve UDP cons

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"The storage capacity is very low."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"The initial setup is a little complex."

"I would like to see the option of cloud-based management."

"The stability of the solution is poor."

More Quest NetVault Plus cons

Pricing and Cost Advice

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"I feel that the product is fairly priced."

"I do not work with the pricing or licensing issues of the solution for our organization."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"It is approximately $400 to purchase a virtual service outright."

"In comparison to other vendors, it is a low-cost solution."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

More Arcserve UDP pricing and cost advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The tool is expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

11%

Manufacturing Company

Financial Services Firm

Computer Software Company

13%

Financial Services Firm

Performing Arts

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What needs improvement with Quest NetVault?

There's always scope for improvement with any backup software we discuss, whether it's Quest NetVault Plus or Backup Exec, and I don't think any software is 100% foolproof or satisfactory. Improvem...

See all answers

What is your primary use case for Quest NetVault?

We have customers in the pharma industry. Our customers' main use cases for this backup are file system backup and different databases such as MySQL, MS SQL, Oracle, and bare metal recovery.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 35% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Cohesity DataProtect vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Veeam Data Platform vs Quest NetVault Plus

Compared 37% of the time

Quest Rapid Recovery vs Quest NetVault Plus

Compared 11% of the time

Rubrik vs Quest NetVault Plus

Compared 11% of the time

Veritas NetBackup vs Quest NetVault Plus

Compared 10% of the time

Commvault Cloud vs Quest NetVault Plus

Compared 7% of the time

More Quest NetVault Plus Competitors

Product Reports

Buyer's Guide

Arcserve UDP

July 2025

Download Arcserve UDP product report

Buyer's Guide

Quest NetVault Plus

June 2025

Download Quest NetVault Plus product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

Arcserve UDP vs. Quest NetVault Plus

July 2025

Free Report: Arcserve UDP vs. Quest NetVault Plus

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