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ARCON Privileged Access Management vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
8th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Okta Workforce Identity
Ranking in Privileged Access Management (PAM)
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
67
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (4th), ZTNA as a Service (10th)
 

Mindshare comparison

As of August 2025, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 4.0%, down from 4.2% compared to the previous year. The mindshare of Okta Workforce Identity is 2.9%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is good. I rate the technical support an eight out of ten."
"The product's deployment phase was easy."
"The most valuable feature is it is easy to use and the interface is intuitive."
"They don't just stick to a base version; instead, they actively enhance and improve it based on client feedback and industry trends."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"One standout feature of ARCON is its ability to resolve lagging issues, especially noticeable in Linux environments."
"After storing the administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity."
"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"It offers very helpful support. The technical team is very helpful."
"The solution so far has been very stable."
"The most valuable feature is the identity access authentication."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"Workforce Identity's best features include its user-friendliness and easy setup."
"The most useful features of Okta for my organization are identity and access management, single sign-on, and the flexibility for hybrid setups."
"The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it."
 

Cons

"The product is browser dependent. As of now, it only works on Internet Explorer from the client side. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online."
"I would like for it to be dependent on Windows as opposed to Linux."
"They need to support all web browsers. At the moment it only supports Explorer, IE. They have to come up with a solution to support all browsers."
"It should be browser-agnostic and, frankly, it is working well on Internet Explorer. It should work on popular browsers like Mozilla and Firefox."
"One thing which needs improvement is where it is keeping video logs of Windows Servers, whatever activities are being carried out by the administrator. Because Windows logs are a video, they are unsearchable, so if you need to search for a specific administrator and what he has done on a server, right now you need to go through different video logs of that particular timeframe. I think they are coming up with an additional feature where in it can be indexed and can be searchable."
"The auto-password change feature which was recently added. It is supposed to change the password. However, in some cases, while changing the password, it has caused me to lose to connection due to network-related issues or something similar. What we need to have is a type of log for failure of password change."
"Scalability could be improved."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern."
"The solution should have greater on-premises availability, not just cloud and more package customization in its processing."
"Okta doesn't have a partial push. It pushes down the full profile schema for lifecycle management or provisioning."
"Application updates are lacking. Customer support needs to be improved."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"The solution is very expensive."
 

Pricing and Cost Advice

"Pricing is low and licensing is flexible."
"They do have some licenses, which are required for things like Linux servers. However, in my environment, we do not have Linux servers."
"Pricing is reasonable."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"I definitely feel the product's pricing is a good value. It is one of the best products we have. The licensing is server-based."
"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"Okta has fairly competitive pricing."
"The price of this product could be lower."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"Workforce Identity is well-priced."
"The solution's pricing model could be better for SMBs."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light. Okta is mostly focused on execution and runtime, which means maintaining authentication and...
 

Also Known As

ARCON ARCOS, ARCON PAM
No data available
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about ARCON Privileged Access Management vs. Okta Workforce Identity and other solutions. Updated: July 2025.
865,140 professionals have used our research since 2012.