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Apptio Cloudability vs Apptio Costing comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Apptio Cloudability enabled organizations to achieve substantial savings and ROI by optimizing cloud costs and facilitating contract renewals.
Sentiment score
7.7
Apptio Costing improves financial transparency, streamlines planning, enhances expense visibility, and reduces project forecasting time, aligning IT with business goals.
It'd be very easy to save at least 10 to 20% costs from cloud spend just by utilizing the features of right-sizing or commitments management that Cloudability offers.
Cloud Ops Lead at a tech vendor with 10,001+ employees
The numbers have become the trusted source and are used in vendor negotiations and forecasting discussions at the board level.
Global Finops Cloud Optimisation For Hsbc Lead at a financial services firm with 10,001+ employees
Apptio Cloudability helped us save a million dollars up until the contract renewal.
Cloud Platform Engineer at Treasury Wine Estates
Making decisions behind tech investments is easier with the budgeting tool Apptio Costing provides.
Senior Software Engineer at Total Gas & Power Limited
Because we have detailed visibility and can monitor and report matters faster, we have seen a return on investment by 30%.
Founder at AppNomu SalesQ
I have seen a return on investment, as identifying ownership gaps in technology and applications has been easy while providing IT leaders with operational details tied to the financials, such as how much we are spending on projects versus what we think we are spending.
Team Lead at UST Global
 

Customer Service

Sentiment score
5.2
Apptio Cloudability's customer service excels in setup with personal consultations, though support response times and availability could improve.
Sentiment score
8.4
Apptio Costing's customer service is praised for its 24/7 efficient support, quick issue resolution, and high user satisfaction scores.
It was always a matter of going out of the way to help us make sure that we had everything set up as we needed so that we could use the product as fast as we could and in the best way that we could.
Cloud Platform Engineer at Treasury Wine Estates
The customer support from Cloudability is great.
Cloud Ops Lead at a tech vendor with 10,001+ employees
The customer support is probably a six to seven; it has been quite slow, and getting resolution can be quite slow.
Global Finops Cloud Optimisation For Hsbc Lead at a financial services firm with 10,001+ employees
The customer support is professional and responsive
Project Manager at Flextronics
They are very responsive, respond to questions on time, and provide solutions.
Founder at AppNomu SalesQ
Customer support for Apptio Costing is very responsive to technical questions.
Open Source Engineer at ZuriChat
 

Scalability Issues

Sentiment score
6.8
Apptio Cloudability scales well for multiple users but has minor limitations in features and detailed reporting.
Sentiment score
7.9
Apptio Costing effectively scales with business growth, ensuring seamless expansion and efficient user load management without added costs.
Cloudability's scalability is excellent because it can link with as few as one cloud account to thousands of cloud accounts, so there are no issues there.
Cloud Ops Lead at a tech vendor with 10,001+ employees
I have not experienced any scalability issues.
Cloud Platform Engineer at Treasury Wine Estates
Regarding Apptio Cloudability's scalability, on a scale of one to 10, I would rate it probably a seven to eight.
Global Finops Cloud Optimisation For Hsbc Lead at a financial services firm with 10,001+ employees
Apptio Costing's scalability is very good as it grows with my organization's needs.
Team Lead at UST Global
Apptio Costing is scalable; it grows with you when your product grows and they do not hike prices.
DevOps Engineer at ZuriChat
Apptio Costing is very scalable and grows with my organization's needs.
Project Manager at Flextronics
 

Stability Issues

Sentiment score
7.2
Apptio Cloudability is stable, highly rated, and excels in cost management and analytics for single or multi-cloud environments.
Sentiment score
8.8
Apptio Costing is praised for its stability and reliability, consistently operating smoothly with no downtime or interruptions.
The communication around those outage issues has been quite poor.
Global Finops Cloud Optimisation For Hsbc Lead at a financial services firm with 10,001+ employees
Apptio Costing is stable; we have not seen any downtime.
Founder at AppNomu SalesQ
Apptio Costing is very stable, and I have not experienced any downtime or lagging.
Senior Software Engineer at Total Gas & Power Limited
 

Room For Improvement

Apptio Cloudability needs affordability improvements, dashboard simplification, API enhancements, better support, automation, and broader optimization for Google.
Apptio Costing needs better data input, enhanced integration, user-friendly UI, and improved API, multilingual support, and cloud tool compatibility.
I've found that Groups is basically unusable because if it can't be used everywhere, you would have to run both group-based access control and direct user-based access control at the same time, which doesn't make any sense.
Cloud Ops Lead at a tech vendor with 10,001+ employees
I believe that automating all manual processes in Cloudability would be beneficial, providing a proactive prescriptive analysis on what needs to be done to lower costs.
Enterprise Data Architect at LTIMindtree
It would be beneficial if we could use resource tags to provide more fine-grained visibility.
Digital Marketing, Marketing Technology & Analytics Architect at a manufacturing company with 10,001+ employees
It is worth mentioning that Apptio Costing does not have historical balance sheets.
Team Lead at UST Global
The user interface should be improved to be more user-friendly, easy to navigate, and customizable.
Project Manager at Flextronics
The UI should be more user-friendly and intuitive, as drilling down into budget line items in planning takes time and multiple clicks.
Senior Software Engineer at Total Gas & Power Limited
 

Setup Cost

Enterprise customers find Apptio Cloudability costly but valuable, especially for large organizations utilizing its advanced features and automation.
Enterprise users find Apptio Costing affordable and easy to set up, with a competitive cost structure and smooth procurement.
If you are not going to use a lot of the automation that comes with the Turbonomics, with the cost findings and the ability to turn machines on and off and all these different things, it is probably not worth paying for Premium.
Cloud Platform Engineer at Treasury Wine Estates
Compared to the rest of the industry, they may be a little more expensive than some other FinOps tools.
Cloud Ops Lead at a tech vendor with 10,001+ employees
I found it to be very cost-effective and easy to set up.
Project Manager at Flextronics
My experience with pricing, setup cost, and licensing for Apptio Costing was that everything was cost-effective and affordable.
Product Manager at Capgemini
I found the pricing to be more affordable, especially depending on the features that Apptio Costing provides.
Open Source Engineer at ZuriChat
 

Valuable Features

Apptio Cloudability offers advanced optimization, cost visibility, customizable dashboards, and tools for efficient multi-cloud management and cost control.
Apptio Costing improves financial transparency and decision-making with flexible budgeting, analytics, and seamless integration, enhancing productivity and cost efficiency.
The forecasting feature has helped me understand how the resources are utilized and how the cost is burned, and then I use it to make changes to keep the cost in control.
Digital Marketing, Marketing Technology & Analytics Architect at a manufacturing company with 10,001+ employees
The Views feature is also beneficial because lots of teams may use Cloudability within an organization, allowing users to segregate data to particular Views so they are only looking at what's relevant to them.
Cloud Ops Lead at a tech vendor with 10,001+ employees
Apptio Cloudability has positively impacted my organization by providing cloud cost visibility, allowing there to be trust in those numbers, providing showback and chargeback capabilities, and ensuring that cloud costs are fully understood.
Global Finops Cloud Optimisation For Hsbc Lead at a financial services firm with 10,001+ employees
Apptio Costing provides IT leaders with operational details tied to the financials, indicating how much we are spending on projects versus what we think we are spending.
Project Manager at Flextronics
Apptio Costing has impacted my organization positively because everything with Apptio Costing has been positive, and one thing is that it is very easy to use.
Senior Software Engineer at Total Gas & Power Limited
Planning, budget, and forecasting in Apptio Costing has made the biggest difference for my team, as it helps with annual budgeting, monthly forecasting, and capital project tracking.
Product Manager at Capgemini
 

Categories and Ranking

Apptio Cloudability
Ranking in Cloud Cost Management
1st
Average Rating
7.6
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Apptio Costing
Ranking in Cloud Cost Management
17th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Cost Management category, the mindshare of Apptio Cloudability is 5.9%, down from 12.6% compared to the previous year. The mindshare of Apptio Costing is 1.2%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Cost Management Mindshare Distribution
ProductMindshare (%)
Apptio Cloudability5.9%
Apptio Costing1.2%
Other92.9%
Cloud Cost Management
 

Featured Reviews

KW
Cloud Platform Engineer at Treasury Wine Estates
Finops platform has uncovered waste, supports right-sizing, and improves contract negotiations
I think Apptio Cloudability is a really very good platform for costing. I do understand it can be cost-prohibitive to buy the license to use Apptio Cloudability because of the way it charges. If you are not a big enough company, I can understand that. Apptio Cloudability might want to look at costing models for smaller businesses that cannot afford Apptio Cloudability or Apptio Cloudability Premium. I believe Premium is about one hundred thousand dollars or so in US dollars, and Apptio Cloudability I believe is a little bit less than that. However, there are small businesses out there that will not be able to afford either option. I wonder if that is a market to target, to look at a smaller model of Apptio Cloudability or at least a smaller costing model that could help those businesses as well. The other thing is that there are just a few anomalies inside Apptio Cloudability that I think can definitely be improved. It seems a really small thing, but when you are using it, it can actually be quite a big thing. Since Turbonomic has been integrated with Apptio Cloudability, as good as that is to be able to get those different costing figures and larger savings, it does not give the ability to have an instant Jira ticket integration with the Turbonomic costings or the advanced costing, if you would call it, inside Apptio Cloudability Premium. In the basic costings, you can use Jira and you can open up a Jira ticket and you can have all this information straight from Apptio Cloudability straight in the Jira ticket, assign it to someone, and then someone is working on it. You cannot do that in Turbonomic at the moment. I am not really sure why. Obviously, there is some sort of development issue behind the scenes, I imagine, with the way that Turbonomic works compared to the basic costing. It would be a huge advantage to be able to do that, to just open a Jira ticket, have someone assigned to it, and then proceed forward. I definitely think they should look at that.
Newalo Lewis - PeerSpot reviewer
Team Lead at UST Global
Cost transparency has transformed IT budgeting and now supports confident, data‑driven decisions
The best features that Apptio Costing offers include reducing the total cost of ownership associated with large applications in any organization while providing a business-centric view of technology with insights that help our IT organization unlock and shift resources. It understands any business unit expense from the app, product, or service down to the general ledger and allocates costs based on consumption metrics, enabling precise resource allocation and budget optimization. All the features of Apptio Costing are great and helpful, as it helps organizations classify, categorize, and consolidate IT spend, ensuring investments are directed to the highest value-add opportunities. In addition to the features, cost recovery, where Apptio Costing determines the proper billing amount from each business unit using business rules, and unit rate billing, where it exposes the drivers business units can use to mitigate cost and reinvest in high-value IT activities, also stand out.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Retailer
8%
Outsourcing Company
7%
Manufacturing Company
6%
Insurance Company
59%
Construction Company
12%
Financial Services Firm
7%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business6
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Cloudability?
If your company can afford anywhere between 75k and 100k US on finops platform , then cloudability definitely worth it. The support behind the purchase is what I found particularly good, ie the on ...
What needs improvement with Cloudability?
The IAM feature is something that we struggle with using. IBM, the company that runs Cloudability, released the Groups feature back in the summer of 2025. While Groups can be used in some parts of ...
What is your primary use case for Cloudability?
I use Cloudability to track costs across a multi-cloud infrastructure estate, including Google Cloud, AWS Cloud, and Microsoft Azure. Everything from reports and dashboards to anomaly alerts and ri...
What is your experience regarding pricing and costs for Apptio Costing?
The experience with pricing, setup cost, and licensing was straightforward, and I found the pricing to be more affordable, especially depending on the features that Apptio Costing provides.
What needs improvement with Apptio Costing?
I think Apptio Costing can be improved in a few areas; the first one is the analysis because it takes a lot of time to automate and ingest what we call the financial and operational projections, an...
What is your primary use case for Apptio Costing?
I use Apptio Costing in two different ways: one, to optimize the costs of cloud tools like AWS, Microsoft Azure, and Google Cloud; and then alongside, I also use the solution to understand what is ...
 

Also Known As

No data available
Apptio Costing and Planing
 

Overview

 

Sample Customers

Adobe, Uber, Pega, imgur, Pixable, Blackboard, Keboola, Avalara
Information Not Available
Find out what your peers are saying about Apptio Cloudability vs. Apptio Costing and other solutions. Updated: August 2026.
912,801 professionals have used our research since 2012.