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Appian vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Appian enhances ROI for companies by improving efficiency, reducing costs, and achieving break-even within the first year.
Sentiment score
6.7
UiPath Process Mining offers up to 40% ROI by enhancing productivity, reducing costs, and improving efficiency within one to two years.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
 

Customer Service

Sentiment score
7.5
Appian's customer service is excellent but faces capacity challenges; proactive support is valuable despite complex issue delays and high costs.
Sentiment score
7.0
UiPath Process Mining's responsive customer support is praised for effectively addressing automation and configuration issues, enhancing user satisfaction.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
They prioritize support based on the number of licenses purchased by an organization
 

Scalability Issues

Sentiment score
7.4
Appian is scalable and flexible, but may encounter performance issues with complex processes and large data volumes.
Sentiment score
7.0
UiPath Process Mining is highly scalable, integrating well across industries and departments, efficiently managing workloads and complex scenarios.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
UiPath as a whole is scalable and works well for large-scale organizations.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
 

Stability Issues

Sentiment score
8.0
Appian is praised for stability and reliability, with high uptime, seamless updates, and occasional minor database issues.
Sentiment score
7.8
UiPath Process Mining is reliable with a 94-96% success rate, though documentation and high-volume stability can improve.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
We find UiPath Process Mining to be generally stable, particularly with the current build.
 

Room For Improvement

Appian needs improvements in flexibility, integration, scalability, team collaboration, mobile features, documentation, licensing, and handling complex processes.
Users desire enhanced usability, AI insights, better integration, simplified onboarding, more tutorials, and improved tools in UiPath Process Mining.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Adoption is the key.
 

Setup Cost

Appian offers flexible pricing with cloud and on-premise options, but costs can rise with usage and require negotiation.
UiPath Process Mining pricing is variable, with costs based on user count, usage, and available discounts for bulk purchases.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
It is a high price for a low rating.
 

Valuable Features

Appian provides low-code development, easy integration, scalability, and strong AI-enhanced features with a user-friendly interface and robust support.
UiPath Process Mining enhances process optimization through user-friendly interfaces, automation integration, and powerful visualization for data-driven decisions.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
It is excellent in its ability to help us turn raw data into actionable information.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
 

Categories and Ranking

Appian
Ranking in Process Mining
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (10th), Process Automation (8th), Rapid Application Development Software (9th), Low-Code Development Platforms (5th)
UiPath Process Mining
Ranking in Process Mining
3rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Process Mining category, the mindshare of Appian is 6.0%, up from 2.9% compared to the previous year. The mindshare of UiPath Process Mining is 6.6%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
Rahul Sharma. - PeerSpot reviewer
A stable solution with a comparison feature that helps people to understand and visualize the impact of a particular task
UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Computer Software Company
20%
Financial Services Firm
13%
Manufacturing Company
11%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In future releases, better integration towards overall business process orchestration would be beneficial for UiPath Process Mining.
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
ProcessGold
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Appian vs. UiPath Process Mining and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.