Try our new research platform with insights from 80,000+ expert users

Appian vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Appian enhances profits, reduces process time, achieving break-even in year one, with widespread adoption and demonstrated ROI.
Sentiment score
7.1
Users experience high ROI with UiPath Process Mining due to improved efficiency, reduced costs, and quick implementation benefits.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
 

Customer Service

Sentiment score
7.4
Appian's customer support is praised for efficiency and personalization but faces challenges with response times and complex issues.
Sentiment score
7.5
UiPath Process Mining is praised for support excellence, though some users see room for improvement in response speed and expertise.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
Appian has a community where I can put my questions.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
They prioritize support based on the number of licenses purchased by an organization
 

Scalability Issues

Sentiment score
7.4
Appian is scalable with expert setup, handling cloud configurations well, though hardware and complexity issues may impact performance.
Sentiment score
7.2
UiPath Process Mining effectively scales with increasing users, offering smooth expansion but facing challenges with legacy applications and large data.
Appian is scalable, but it depends on how you build your applications.
Initially, without much coding, I can easily handle five thousand records.
UiPath as a whole is scalable and works well for large-scale organizations.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
 

Stability Issues

Sentiment score
7.9
Appian is highly stable with 99.99% uptime; issues are mostly linked to development choices, while users commend its reliability.
Sentiment score
8.0
UiPath Process Mining is stable, often rated 7-9, but may crash with high data; training updates pose challenges.
It depends on how it has been designed and how it has been configured.
We find UiPath Process Mining to be generally stable, particularly with the current build.
 

Room For Improvement

Appian users want better UI customization, mobile flexibility, enterprise features, and integration, with improved scalability and reduced licensing costs.
UiPath Process Mining requires improved integration, usability, automation, AI features, competitive pricing, and better onboarding and training resources.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Adoption is the key.
 

Setup Cost

Appian offers high-value, cost-effective cloud solutions with flexible licensing, competitive in specific regions, and affordable workload-based options.
UiPath Process Mining is seen as costly, with high licensing and maintenance fees, complicating ROI assessments for small businesses.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
It is a high price for a low rating.
 

Valuable Features

Appian offers low-code development, intuitive interfaces, and BPMN 2.0 compliance, enhancing application deployment, workflow management, and business process automation.
UiPath Process Mining excels in visualization, analysis, and integration, enhancing automation and process mapping for diverse business needs.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
I can create tables, perform database-related activities, and create multiple tables.
It is easy for me to define the process and create configurable workflows.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
It is excellent in its ability to help us turn raw data into actionable information.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
 

Categories and Ranking

Appian
Ranking in Process Mining
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
62
Ranking in other categories
Business Process Management (BPM) (7th), Process Automation (6th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th)
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Process Mining category, the mindshare of Appian is 5.2%, up from 2.5% compared to the previous year. The mindshare of UiPath Process Mining is 6.9%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Rahul Sharma. - PeerSpot reviewer
A stable solution with a comparison feature that helps people to understand and visualize the impact of a particular task
UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.
report
Use our free recommendation engine to learn which Process Mining solutions are best for your needs.
849,963 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
27%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Educational Organization
68%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
UiPath Process Mining is positioned on the expensive tier, with enterprise-level plans being costly. Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with...
What needs improvement with UiPath Process Mining?
One area for improvement is the integration with legacy systems, which can be challenging, especially with older and in-house developed systems that lack good event logs. The setup for process mini...
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
ProcessGold
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Appian vs. UiPath Process Mining and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.