

Appian RPA and SS&C Blue Prism are two automation platforms competing in the business process automation category. While Appian RPA has advantages in pricing and support, SS&C Blue Prism offers advanced features that provide greater value despite higher costs.
Features: Appian RPA offers effective integrations, user-friendly simplicity, and quick-start solutions, making it appealing for businesses that need immediate deployment. SS&C Blue Prism provides strong scalability, advanced security features, and extensive configuration options, which are beneficial for large-scale enterprise automation.
Ease of Deployment and Customer Service: Appian RPA provides a straightforward deployment process and responsive customer service suitable for organizations focusing on speed and direct support. SS&C Blue Prism features a more complex deployment process with comprehensive customization options and support infrastructure that suit enterprises requiring tailored solutions.
Pricing and ROI: Appian RPA is a cost-effective entry point, offering quick setup times and a positive ROI, appealing to cost-conscious businesses. SS&C Blue Prism, though initially more costly, offers significant long-term ROI through rich features and scalability, justifying the investment for businesses seeking extended automation solutions.
| Product | Market Share (%) |
|---|---|
| SS&C Blue Prism | 1.1% |
| Appian RPA | 0.8% |
| Other | 98.1% |


Appian RPA seamlessly integrates with the comprehensive Appian Platform for process automation, offering an end-to-end solution for streamlining workflows and automating repetitive tasks. With features like the Universal RPA Task Recorder and the Low-code Appian Process Modeler, users can quickly build and deploy bots without extensive coding knowledge. Appian RPA ensures governance, dynamic exception handling, secure deployment, and scalability, enabling organizations to maintain automation integrity while efficiently managing digital workers across various environments. By leveraging Appian RPA alongside Appian IDP, AI, business rules, and API integrations, businesses can achieve seamless process automation and drive value quickly, optimizing workflows between humans, digital workers, and systems. With Appian's unified platform for change, organizations can accelerate digital innovation, enhance business efficiency, and create end-to-end automation solutions tailored to their specific needs.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.