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Splunk AppDynamics vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Splunk AppDynamics boosts productivity, software quality, and cost savings by enhancing performance monitoring and expediting issue resolution.
Sentiment score
8.1
Users commend ThousandEyes for its effective ROI, cost-saving benefits, and high impact on network performance and issue resolution.
According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.
To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.
It's very hard to find ROI because we are currently focused only on the on-premises applications.
 

Customer Service

Sentiment score
7.3
Splunk AppDynamics' customer service is praised for responsiveness and expertise, though some users note occasional response delays.
Sentiment score
7.9
ThousandEyes' customer service is praised for effective support and prompt response times, though some seek faster responses.
AppDynamics is much more helpful.
We got a contact, an account manager, to work directly with for technical support.
They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.
We contacted the support team, and they resolved it within a couple of hours.
 

Scalability Issues

Sentiment score
7.4
Splunk AppDynamics is adaptable and scalable, praised for performance and configuration, though some face challenges with large-scale deployments.
Sentiment score
7.3
ThousandEyes scales effectively across industries, supporting diverse enterprises effortlessly, though costs may rise with added agents.
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
I would rate the scalability of Splunk AppDynamics as a nine out of ten.
I assess how Splunk AppDynamics scales with the growing needs of my organization as good, since we are growing and adding more servers.
 

Stability Issues

Sentiment score
7.7
Splunk AppDynamics is generally stable and reliable, with occasional minor issues, improved by regular updates for effective monitoring.
Sentiment score
8.3
ThousandEyes is stable and reliable, with smooth operation, minor bugs typical, and effective issue management ensures user satisfaction.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.
I can rate it nine out of ten.
 

Room For Improvement

Users find Splunk AppDynamics challenging due to complexity, poor integration, limited support, outdated features, and prohibitive pricing.
ThousandEyes should improve server monitoring, integration, AI, UI, compatibility, documentation, and reduce operational noise for enhanced user experience.
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
 

Setup Cost

Enterprise buyers of Splunk AppDynamics should anticipate higher costs and consider pricing options, licensing, and negotiation for cost efficiency.
ThousandEyes pricing varies; some see it as expensive, favoring large enterprises, with potential monthly fee shifts.
We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.
Customers have to pay a premium price, however, they receive considerable value from the product.
All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage.
 

Valuable Features

Splunk AppDynamics offers user-friendly real-time monitoring, deep analysis, and integration for performance insights and proactive diagnostics.
ThousandEyes provides comprehensive network monitoring, detailed analysis, user-friendliness, scalability, and integration, aiding efficient troubleshooting and operational enhancement.
We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.
The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.
The feature that I appreciate in AppDynamics Browser Real-User Monitoring is the intuitive and user-friendly dynamic mapping it creates for workflows.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
 

Categories and Ranking

Splunk AppDynamics
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
253
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
ThousandEyes
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (7th), Cloud Monitoring Software (12th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

Splunk AppDynamics and ThousandEyes aren’t in the same category and serve different purposes. Splunk AppDynamics is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 4.1%, down 5.8% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 3.4% mindshare, down 3.9% since last year.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk AppDynamics4.1%
Dynatrace8.9%
Datadog7.4%
Other79.6%
Application Performance Monitoring (APM) and Observability
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes3.4%
Zabbix11.4%
SolarWinds NPM4.4%
Other80.8%
Network Monitoring Software
 

Featured Reviews

Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.
Edmar Silva - PeerSpot reviewer
Excellent monitoring and troubleshooting capabilities while identifying exact issue locations
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detailed documentation explaining the metrics and the testing mechanisms would be helpful. The information is there, but understanding exactly what ThousandEyes is testing to make its conclusions can be obscure.
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
7%
Government
5%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise36
Large Enterprise188
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: September 2025.
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