Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

AppDynamics
Average Rating
8.2
Number of Reviews
155
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Mobile APM (3rd), Container Monitoring (3rd)
ThousandEyes
Average Rating
8.4
Number of Reviews
12
Ranking in other categories
Network Monitoring Software (12th), Cloud Monitoring Software (20th)
 

Mindshare comparison

As of June 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics is 5.1%, down from 6.4% compared to the previous year. The mindshare of ThousandEyes is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
Mobile APM
26.4%
Container Monitoring
24.8%
Network Monitoring Software
4.5%
Cloud Monitoring Software
6.0%
 

Featured Reviews

Yacin  HATTAB - PeerSpot reviewer
Jun 22, 2022
Customizable, simple to set up, and helps make code more effective
You can use one module for each server, for each application, and for each API. It can monitor the income and the outcome. For example, when you have a website that has online payments, if there are bugs in the online payment for the provider, it will check it, see the problem, and send you an alert. If the development team makes a mistake with this tool, it points really the mistake and sends it to the manager and it provides also a solution too, as it monitors the code. It provides solutions to make the code more effective. The initial setup is simple. With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily. It is stable. The solution can scale.
NM
Jul 24, 2022
Reliable. simple to set up, and offers fast monitoring capabilities
We usually monitor for our public prefixes and propagations and if they are getting dropped or there is a route application. It is mainly on the public-facing side or the internet-facing use case. There are other use cases, however, for me, for the work that I do, that's what I'm using a…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of AppDynamics is that you can easily determine the load on the application."
"I like how the AppDynamics dashboard portrays the information flows. When a task is executed, various flows between different applications and databases happen in the background. The dashboard is intuitive and helps visualize the connections, the directions of the flow, and the information related to these specific sessions."
"End-user monitoring (web and mobile)"
"It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring."
"It helped to find quick solutions for specific business transactions."
"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"Capacity planning is, in my opinion, the most useful."
"The release management capabilities are great."
"The company provides excellent service."
"ThousandEyes gives companies better visibility."
"The solution is very easy to use."
"It's fairly easy to set up."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The installation process is not hard at all."
"The solution's most valuable feature is network security."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
 

Cons

"AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"Their support should be improved. Clusters and monitoring can also be improved."
"There needs to be an option to capture all the sessions for all the users, not just samplings."
"AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."
"They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see."
"I think I would like to see a better way to deploy and upgrade the machine agents that we use. Currently, we have to use SCCM, and that might just be our environment with the customer."
"The solution's network and reporting could be improved."
"ThousandEyes could improve the dashboards by adding more features."
"There is room for improvement in terms of customization and user-friendliness."
"It's an expensive solution."
"The tool does not provide features for application-level monitoring."
"It might be practical to extend monitoring capabilities to include network devices"
"They only offer synthetic requests."
"Presently, it lacks the ability to integrate with other Cisco products."
 

Pricing and Cost Advice

"The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
"Purchasing the product through the AWS Marketplace was good."
"As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
"Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
"There is no standard license instead, the license is adapted to the organization's requirements."
"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."
"There is an annual cost to use this solution. The licensing model could be improved by making it more cost-effective."
"It would be better if there were more solutions incorporated into the base price. ​"
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"It is a quite expensive solution."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Educational Organization
42%
Financial Services Firm
17%
Computer Software Company
10%
Manufacturing Company
5%
Computer Software Company
25%
Financial Services Firm
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
The tool does not provide features for application-level monitoring. It would be a great advantage if the tool provides application monitoring features. More advanced features must be available in ...
 

Also Known As

AppD, AppDynamics APM
No data available
 

Learn More

 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: May 2024.
789,291 professionals have used our research since 2012.