OpenText Real User Monitoring vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #45 with an average rating of 7.7, while Splunk is ranked #3 with an average rating of 8.3. OpenText holds a 0.3% mindshare in APM, compared to Splunk’s 4.0% mindshare. Additionally, 58% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

OpenText Real User Monitoring

Read 11 OpenText Real User Monitoring reviews

589 Views
542 Comparison Views

58% willing to recommend

Splunk AppDynamics

Read 252 Splunk AppDynamics reviews

12,248 Views
9,676 Comparison Views

91% willing to recommend

OpenText Real User Monitoring

Splunk AppDynamics

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 17, 2025

OpenText Real User Monitoring and Splunk AppDynamics compete in the domain of performance monitoring and analytics. Splunk AppDynamics has a comprehensive feature set that provides an edge, despite its higher costs.

Features: OpenText Real User Monitoring focuses on real-time user transaction monitoring, offering insights into end-user experiences. It provides transaction tracking and near-real-time analytics. Splunk AppDynamics offers extensive application performance management capabilities, including detailed root cause diagnosis, machine learning-powered analytics, and deep dive monitoring. It provides a holistic view of application performance.

Room for Improvement: OpenText Real User Monitoring could improve its analytics and expand its integration with other systems to provide a broader performance view. Enhancing its user interface for easier navigation would be beneficial. Additionally, expanding cloud deployment options could enhance its appeal. Splunk AppDynamics could streamline its pricing structure to make it more accessible. Further simplifying deployment processes and expanding compatibility with diverse IT infrastructures would also be beneficial. Enhancing basic reporting to save time for users is another area for growth.

Ease of Deployment and Customer Service:OpenText Real User Monitoring is straightforward to deploy and offers strong customer support. Splunk AppDynamics provides a flexible deployment model suitable for hybrid environments. Its robust customer service gives it a slight edge over its competitor.

Pricing and ROI:OpenText Real User Monitoring is cost-effective, generally providing a quick ROI. Splunk AppDynamics necessitates a higher initial investment but often yields a larger ROI over time, thanks to its advanced analytics. The higher upfront cost of Splunk AppDynamics is often justified by its extensive capabilities, offering long-term value.

To learn more, read our detailed OpenText Real User Monitoring vs. Splunk AppDynamics Report (Updated: September 2025).

Buyer's Guide

OpenText Real User Monitoring vs. Splunk AppDynamics

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

45th

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

252

Ranking in other categories

IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of September 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Real User Monitoring is 0.3%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.0%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk AppDynamics	4.0%
OpenText Real User Monitoring	0.3%
Other	95.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive

Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

Read full review

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Application performance management and error resolution improved with data-driven insights

Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."

"It is a good product."

"Real User Monitor has improved our productivity."

"The technical support is good at resolving issues."

"The most valuable feature is application performance monitoring."

"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."

"The reporting feature is good for us."

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

More OpenText Real User Monitoring pros

"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."

"The most valuable feature in this solution, for our business, is the clear way of projecting the connections between the database and the traffic inflow. This is very helpful when troubleshooting issues."

"I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."

"It allows us to configure health rules so that we can, based on our own experience, determine when an application is behaving incorrectly."

"AppDynamics' most valuable feature is Business iQ, which is based on analytics."

"It has been stable, scalable and manageable."

"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."

"We had no issues with scalability. It was very good for us."

More Splunk AppDynamics pros

Cons

"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"Some issues with login errors."

"The product needs more R&D to make it easier and more compatible with other software."

"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

"This technology is considered to be older."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"We would like to see support for non-Windows environments."

More OpenText Real User Monitoring cons

"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."

"The downside is that it's a little costly."

"Application Analytics' performance in pure and native cloud environments could be improved."

"Their support should be improved. Clusters and monitoring can also be improved."

"In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing."

"I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation."

"While it is scalable, it could be better."

"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."

More Splunk AppDynamics cons

Pricing and Cost Advice

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"If I compare with other vendors, other vendors are more expensive"

"Not expensive."

"AppDynamics Database Monitoring is expensive. I rate it a seven to eight out of ten."

"For those who appreciate the value and had issues with the visibility of the performance of their applications, then the pricing is good. For somebody who does not need it, it can be pricey, but overall, it is worth the money which it costs."

"I give the price a five out of ten."

"The license for AppDynamics is procured by our customers."

"It could be a bit lower, but looking at the scalability, functionality, and other things, you can understand why AppDynamics is so expensive as compared to some of the cheaper products that don't have that full single pane of glass they've got. Dynatrace has got three different elements that you need to log into just to get a full view, which is not so good, and because of that, it is a bit cheaper."

"AppDynamics Server Monitoring is an expensive solution."

"AppDynamics is what I would consider an enterprise-level solution. This means that it's a solution that is intended for use by larger organizations, while small or medium-sized businesses may find it difficult to afford. The number of agents required will also impact the pricing, and smaller companies may only be able to afford a limited number of agents. Essentially, the cost of the solution is not within the reach of every organization, and only some may be able to afford it."

"It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Government

10%

Performing Arts

10%

Educational Organization

Financial Services Firm

28%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	54
Midsize Enterprise	36
Large Enterprise	188

Questions from the Community

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

See all answers

What is your primary use case for Micro Focus Real User Monitor?

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...

See all answers

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

Comparisons

OpenText SiteScope vs OpenText Real User Monitoring

Compared 41% of the time

New Relic vs OpenText Real User Monitoring

Compared 30% of the time

More OpenText Real User Monitoring Competitors

Dynatrace vs Splunk AppDynamics

Compared 14% of the time

Datadog vs Splunk AppDynamics

Compared 9% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 8% of the time

Grafana vs Splunk AppDynamics

Compared 4% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

OpenText Real User Monitoring

August 2025

Download OpenText Real User Monitoring product report

Buyer's Guide

Splunk AppDynamics

August 2025

Download Splunk AppDynamics product report

Also Known As

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

No data available

Overview

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

Avea, Maccabi Healthcare Services, TEB

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

OpenText Real User Monitoring vs. Splunk AppDynamics

September 2025

Free Report: OpenText Real User Monitoring vs. Splunk AppDynamics

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