OpenText Real User Monitoring vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #45 with an average rating of 7.7, while Splunk is ranked #3 with an average rating of 8.2. OpenText holds a 0.4% mindshare in APM, compared to Splunk’s 4.1% mindshare. Additionally, 58% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

OpenText Real User Monitoring

Read 11 OpenText Real User Monitoring reviews

588 Views
541 Comparison Views

58% willing to recommend

Splunk AppDynamics

Read 254 Splunk AppDynamics reviews

12,143 Views
9,472 Comparison Views

91% willing to recommend

OpenText Real User Monitoring

Splunk AppDynamics

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 17, 2025

OpenText Real User Monitoring and Splunk AppDynamics compete in the domain of performance monitoring and analytics. Splunk AppDynamics has a comprehensive feature set that provides an edge, despite its higher costs.

Features: OpenText Real User Monitoring focuses on real-time user transaction monitoring, offering insights into end-user experiences. It provides transaction tracking and near-real-time analytics. Splunk AppDynamics offers extensive application performance management capabilities, including detailed root cause diagnosis, machine learning-powered analytics, and deep dive monitoring. It provides a holistic view of application performance.

Room for Improvement: OpenText Real User Monitoring could improve its analytics and expand its integration with other systems to provide a broader performance view. Enhancing its user interface for easier navigation would be beneficial. Additionally, expanding cloud deployment options could enhance its appeal. Splunk AppDynamics could streamline its pricing structure to make it more accessible. Further simplifying deployment processes and expanding compatibility with diverse IT infrastructures would also be beneficial. Enhancing basic reporting to save time for users is another area for growth.

Ease of Deployment and Customer Service:OpenText Real User Monitoring is straightforward to deploy and offers strong customer support. Splunk AppDynamics provides a flexible deployment model suitable for hybrid environments. Its robust customer service gives it a slight edge over its competitor.

Pricing and ROI:OpenText Real User Monitoring is cost-effective, generally providing a quick ROI. Splunk AppDynamics necessitates a higher initial investment but often yields a larger ROI over time, thanks to its advanced analytics. The higher upfront cost of Splunk AppDynamics is often justified by its extensive capabilities, offering long-term value.

To learn more, read our detailed OpenText Real User Monitoring vs. Splunk AppDynamics Report (Updated: September 2025).

Buyer's Guide

OpenText Real User Monitoring vs. Splunk AppDynamics

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

45th

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

254

Ranking in other categories

IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Real User Monitoring is 0.4%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.1%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk AppDynamics	4.1%
OpenText Real User Monitoring	0.4%
Other	95.5%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive

Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

Read full review

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Application performance management and error resolution improved with data-driven insights

Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support is good at resolving issues."

"With the solution, you can easily access any issues in your infrastructure."

"The most valuable feature is application performance monitoring."

"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."

"The reporting feature is good for us."

"Real User Monitor has improved our productivity."

More OpenText Real User Monitoring pros

"Splunk AppDynamics' infrastructure monitoring is satisfactory."

"We had no issues with scalability. It was very good for us."

"Data monitoring is the most valuable feature."

"Technical support is helpful."

"I have found the main feature of the solution to be its ability to analyze an application's code to see where there are issues. Additionally, it is easy to use and configure."

"This is a stable product and we definitely plan to continue using it in the future."

"AppDynamics' most valuable feature is Business iQ, which is based on analytics."

"It provides a lot of data, so it helps businesses identify their user base."

More Splunk AppDynamics pros

Cons

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

"The solution's technical support presents a lot of issues with too many delays."

"The product needs more R&D to make it easier and more compatible with other software."

"Some issues with login errors."

"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"We would like to see support for non-Windows environments."

"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

More OpenText Real User Monitoring cons

"One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging."

"The application monitoring needs improvement. It needs to be easier for someone who isn't a proficient developer."

"Maybe some more CPU power or something like that could be an area to improve."

"We would love to see support for more types of agents in the mainframe world."

"The infrastructure is not as good as other solutions."

"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"

"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."

"The UI could use a little help."

More Splunk AppDynamics cons

Pricing and Cost Advice

"Not expensive."

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"If I compare with other vendors, other vendors are more expensive"

"In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."

"The cost is prohibitive."

"It would be better if there were more solutions incorporated into the base price. "

"It is a more expensive APM among the competitors, which is fine because it also does a lot more on the auto-detection and the AI side... It is not a cheap product. None of them are. The price is fair, but I could use it on more projects if they had a lower price."

"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."

"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."

"The tool is expensive."

"There is a license needed to use the solution and it is expensive. The licensing model needs to improve."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

11%

Performing Arts

11%

Government

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	36
Large Enterprise	189

Questions from the Community

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

See all answers

What is your primary use case for Micro Focus Real User Monitor?

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...

See all answers

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...

See all answers

Comparisons

OpenText SiteScope vs OpenText Real User Monitoring

Compared 21% of the time

New Relic vs OpenText Real User Monitoring

Compared 18% of the time

Dynatrace vs OpenText Real User Monitoring

Compared 14% of the time

Automai AppLoader vs OpenText Real User Monitoring

Compared 10% of the time

True Visibility Suite vs OpenText Real User Monitoring

Compared 10% of the time

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Dynatrace vs Splunk AppDynamics

Compared 13% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

Datadog vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 7% of the time

Grafana vs Splunk AppDynamics

Compared 4% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

OpenText Real User Monitoring

October 2025

Download OpenText Real User Monitoring product report

Buyer's Guide

Splunk AppDynamics

October 2025

Download Splunk AppDynamics product report

Also Known As

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

No data available

Overview

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

Avea, Maccabi Healthcare Services, TEB

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

OpenText Real User Monitoring vs. Splunk AppDynamics

September 2025

Free Report: OpenText Real User Monitoring vs. Splunk AppDynamics

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