ITRS Geneos vs Splunk AppDynamics comparison

ITRS and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #33 with an average rating of 5.0, while Splunk is ranked #3 with an average rating of 8.2. ITRS holds a 1.1% mindshare in APM, compared to Splunk’s 3.6% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,305 Views
2,798 Comparison Views

96% willing to recommend

Splunk AppDynamics

Read 259 Splunk AppDynamics reviews

13,654 Views
10,377 Comparison Views

91% willing to recommend

ITRS Geneos

Splunk AppDynamics

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 23, 2025

Splunk AppDynamics and ITRS Geneos compete in application performance and infrastructure monitoring. Splunk AppDynamics seems to have the upper hand with its comprehensive application performance management features and proactive customer engagement.

Features: Splunk AppDynamics offers deep dive transaction analysis, end-to-end monitoring, and detailed JVM monitoring. It auto-baselines applications and provides stack traces for comprehensive performance management. ITRS Geneos excels in real-time monitoring, particularly for financial markets, with highly customizable dashboards and extensive integration support.

Room for Improvement: Splunk AppDynamics could benefit from enhanced network monitoring, a streamlined UI, and more intuitive async call tracking. Improved support for newer technologies and agent management are also needed. ITRS Geneos requires better historical data reporting, more intuitive web integration, and enhanced cloud capabilities. The lack of predictive and AI-based analysis could be addressed to modernize its offerings.

Ease of Deployment and Customer Service: Splunk AppDynamics is versatile in deployment across on-premises, public cloud, and hybrid environments, though it can be complex to set up initially. Its customer service is typically praised for proactive engagement. ITRS Geneos is reliable on-premises with quality technical support; however, users desire more comprehensive documentation and quicker response times.

Pricing and ROI: Splunk AppDynamics is positioned as a premium enterprise solution with high ROI from reduced downtime and efficient monitoring, despite its high cost. ITRS Geneos also presents a high upfront cost, yet is valued for its customizability and effectiveness in financial services where operational continuity is critical. Both solutions necessitate careful consideration regarding organizational alignment with their investment levels.

To learn more, read our detailed ITRS Geneos vs. Splunk AppDynamics Report (Updated: December 2025).

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

33rd

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (68th)

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Ranking in IT Infrastructure Monitoring

6th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

259

Ranking in other categories

IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. The mindshare of Splunk AppDynamics is 3.6%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk AppDynamics	3.6%
ITRS Geneos	1.1%
Other	95.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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DevendraKumar1

Technology lead at Infosys

Has enabled us to detect issues instantly through alerts and monitor every service from a single dashboard

Splunk requires significantly more improvements compared to Splunk AppDynamics, specifically regarding the licensing aspect. Splunk renews licenses every six months, which is inconvenient. It would be better to have a one-year license to avoid needing to update keys constantly, which can only occur on weekends, making it a burdensome task. Although Splunk is better for certain use cases, Splunk AppDynamics is broader in functionality. Specifically, I want enhancements related to creating dashboards not only for logs or minor services but also for configuration levels, allowing us to check configurations immediately without manually opening the entire code when exceptions arise—a feature I wish to see improved in Splunk, although it may not be necessary for Splunk AppDynamics.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The great advantage of this tool is real-time monitoring."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"I always appreciate Geneos's stability and ease of use."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

More ITRS Geneos pros

"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."

"The feature that is most valuable to us is the snapshot feature. It allows us to get a snapshot of different SQL scripts that are being executed simultaneously and we can identify everything we need on them."

"We can make custom alerts in our system for specific issues like high CPU utilization or application downtime."

"We used AppDynamics to identify gaps and bottlenecks in the software."

"Has helped us to increase customer acquisitions and reduce revenue leakage."

"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."

"The most valuable feature of AppDynamics is that we can see all query times. If a particular query is taking too much time, we can alert it."

"Database scaling or migration projects play a supportive role throughout the development, monitoring, and troubleshooting phases."

More Splunk AppDynamics pros

Cons

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"Data visualization – real time and historical – is a weakness."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"It needs to be easier to configure, especially with the JMX plugins."

More ITRS Geneos cons

"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."

"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."

"Maybe some more CPU power or something like that could be an area to improve."

"Their agents sometimes claim to be very lightweight, especially with databases, but they are very heavy. They can take up more compute than the actual work that we need to do."

"I believe they need to increase their level of visibility in the infrastructure, particularly in the infrastructure monitoring section, which currently lacks visibility."

"Improvements can be made in the area of AI integration."

"The resolution time takes longer than expected."

"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."

More Splunk AppDynamics cons

Pricing and Cost Advice

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"You will get the best price if you get a single global deal."

"Pricing and licensing is based on the requirements."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

More ITRS Geneos pricing and cost advice

"It is a more expensive APM among the competitors, which is fine because it also does a lot more on the auto-detection and the AI side... It is not a cheap product. None of them are. The price is fair, but I could use it on more projects if they had a lower price."

"The licensing cost is fairly high"

"There is an annual cost for the use of this solution."

"There is a license needed to use the solution and it is expensive. The licensing model needs to improve."

"AppDynamics offers a yearly basis license."

"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."

"The pricing is quite comparable to similar solutions in the market. All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage."

"The pricing model for AppDynamics could be better. You have to subscribe to a yearly or a three-year licensing, which isn't very handy. The solution is one of the most expensive in the market today."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

70%

Computer Software Company

Construction Company

Outsourcing Company

Financial Services Firm

26%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	36
Large Enterprise	194

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 15% of the time

Grafana vs ITRS Geneos

Compared 9% of the time

Prometheus-AI Platform vs ITRS Geneos

Compared 6% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 5% of the time

Datadog vs ITRS Geneos

Compared 5% of the time

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Dynatrace vs Splunk AppDynamics

Compared 11% of the time

New Relic vs Splunk AppDynamics

Compared 7% of the time

Datadog vs Splunk AppDynamics

Compared 7% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 6% of the time

Instana Dynamic APM vs Splunk AppDynamics

Compared 2% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Buyer's Guide

Splunk AppDynamics

December 2025

Download Splunk AppDynamics product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

December 2025

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