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Amazon WorkMail vs Fortinet FortiMail Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkMail
Ranking in Cloud Email
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Email Applications (4th)
Fortinet FortiMail Cloud
Ranking in Cloud Email
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
23
Ranking in other categories
Secure Email Gateway (SEG) (7th)
 

Mindshare comparison

As of July 2025, in the Cloud Email category, the mindshare of Amazon WorkMail is 7.3%, down from 12.0% compared to the previous year. The mindshare of Fortinet FortiMail Cloud is 3.4%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email
 

Featured Reviews

Ramkumar  Kolpurath - PeerSpot reviewer
Seamless email communication improves cost-effectiveness and security with valuable tracking features
The features of Amazon WorkMail that I have found the most valuable so far include sending emails and tracking whether the email is read or not. I find the feature that checks how many emails have been successfully sent and how many of them have been opened very useful, because in our application, we know the usage of the emails. The encryption of emails, both in transit and at rest, has benefited our security strategy as it is a layer of security that provides us better confidence for customers and also internally tracks the security aspects. The encryption meets my expectations.
Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature is that Amazon SES provides verified email messages."
"There is no need for me to set up security."
"Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless experience when using AWS infrastructure."
"The product is very user-friendly."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"Amazon SES is very easy to configure."
"The most valuable feature of the Amazon WorkMail for me is the SMC server. It makes my work much easier, especially since I often work with Spring Boot. There are many built-in APIs in Spring Boot that help with messaging. What I appreciate about it is that it simplifies the process. I don't need to write much code; I define the credentials in my properties or environment variables. The Java Message API, an internal API from Spring Boot, does most of the work. I set up the properties and connected them to the SMC server, and I can send emails."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"The deployment is simple."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"The return on investment for us was achieved since we did not have similar incidents again in our environment."
"The encryption features are most valuable to us."
"Fortinet is good at providing security beyond our email solution assets."
"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."
 

Cons

"I would like to see detailed reports on email success and failure rates."
"The only issue is the price, which is far too expensive."
"WorkMail is not available in all the regions."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"There is room for improvement in the scalability."
"The product should improve technical support."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"The dashboard could use improvement."
"Its GUI needs improvement."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"Networking should be simplified."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
 

Pricing and Cost Advice

"It's very cheap. The cheapest among all the services available."
"The solution should improve its price."
"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."
"WorkMail does require a license, it is, per user."
"It's on a subscribed basis."
"You only have to purchase one license for multiple participants."
"I see how manageable and flexible the licenses are."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The price of this solution could be more competitive."
"The product's price is reasonable."
"When we're talking about pricing, other products have about the same price. That is normal."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
8%
University
8%
Healthcare Company
7%
Computer Software Company
12%
Financial Services Firm
7%
University
6%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon WorkMail?
We use the tool for transactional emails and marketing.
What needs improvement with Amazon WorkMail?
We are satisfied with Amazon WorkMail, as it is able to send emails and provide receipts, including the read and other statuses. Since we are doing more API side integrations, there does not seem t...
What advice do you have for others considering Amazon WorkMail?
From the communication aspects, working with Amazon WorkMail has been seamless and cost-effective. My customers do not make any use of Amazon WorkMail's compatibility with Microsoft Active Director...
What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What needs improvement with Fortinet FortiMail Cloud?
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tas...
 

Also Known As

Amazon SES
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Amazon WorkMail vs. Fortinet FortiMail Cloud and other solutions. Updated: July 2025.
862,452 professionals have used our research since 2012.