Try our new research platform with insights from 80,000+ expert users

Amazon OpenSearch Service vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
22nd
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th)
USM Anywhere
Ranking in Log Management
46th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Security Information and Event Management (SIEM) (31st), Endpoint Detection and Response (EDR) (52nd), Compliance Management (13th)
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.7%, up from 0.3% compared to the previous year. The mindshare of USM Anywhere is 0.4%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"The business analytics capabilities are the most important feature it provides."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"The customer service is excellent, rated nine out of ten."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"We are able to get alerts perfectly with FIM and VA features."
"Ease of deployment across various environments."
"AlientVault has helped us in improving our visualization and incident response during cybersecurity situations."
"The setup is very easy and straightforward."
"The asset management functionality (active and passive scans) is also really important. You can't protect what you do not know about, so having an inventory of all your devices and software is critical to a security management program."
"Its powerful correlation engine helps reduce time in manually correlating events."
"The most valuable feature is threat intelligence."
"This solution can completely detect and prevent incidents on your network."
 

Cons

"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"One improvement I would like to see is support for auto-scaling."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"They can enhance data visualization."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"One improvement I would like to see is support for auto-scaling."
"The reporting module could be a little easier to handle, as it requires quite some trial and error until you get the reports you want. Also, it would be great to have a graphical interface for the Network Intrusion Detection System's rule management."
"AT&T AlienVault USM can improve searchable data. It should be available for more than 90 days. If you need more than 90 days of data, you have to put a request and they give you raw data, which is not easy to search. A good addition would be to allow users to search data older than 90 days."
"The AT&T AlienVault USM is okay, but the relational database is not very good for large amounts of data. For example, many logs cannot be processed. It has been very slow for the queries and some data which are large, it is not very good in this case."
"they seem to have bugs from time to time that go unfixed for a while and that is frustrating. I'm not saying the product needs to be bug-free, but they need to be responsive to bugs."
"Adding a parsing interface for the customers would make AT&T AlienVault USM better."
"Pay attention to false-positive event automatic correlations."
"The other thing is the agent is OSSEC. They needed to create its own agent to help to find threats on the devices that it happens to be installed."
"The lack of mature functionality and expertise in any of those areas is a strong negative."
 

Pricing and Cost Advice

Information not available
"I rate the price of AT&T AlienVault USM a four out of five."
"Negotiate the best package for your environment."
"They charge a license based on the storage. ATT AlienVault USM is a less expensive solution than IBM QRadar."
"Its price is much lower than McAfee ESM."
"I don't know exactly, but I know it is based on the number of logs and the retention duration, such as 30 days or something like that. So, the smallest package is about 500 a month for 30 days of logs. There is a virtual machine. You need resources for it. It is a log collecting VM. They provide the software, and you just have to load a virtual machine. So, you're going to incur some CPU RAM and storage for wherever this log collecting appliance is running, which typically is in our cloud and on our platform for the customer."
"It has good pricing."
"It allows you to do a lot with a small price tag... The pricing is the best on the market."
"The pricing is a good value. The key thing is that for the new product, the licensing of it, is subscription-based and it's based on data. Clients need to be really careful when thinking about that, because odds are they're going to need to put a lot more data into it than what they initially estimate, which is going to drive their subscription costs up."
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
Computer Software Company
19%
Financial Services Firm
10%
Comms Service Provider
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

No data available
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

Information Not Available
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about Amazon OpenSearch Service vs. USM Anywhere and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.