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Amazon OpenSearch Service vs NetWitness Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
20th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th), Search as a Service (2nd)
NetWitness Platform
Ranking in Log Management
35th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
37
Ranking in other categories
Security Information and Event Management (SIEM) (31st)
 

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.7%, up from 0.5% compared to the previous year. The mindshare of NetWitness Platform is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
MOTASHIM Al Razi - PeerSpot reviewer
It is a stable solution, but they should make the user interface easier to understand
The solution's initial setup takes work. We have to organize multiple paths and many features. The deployment process takes less than a week. But it takes a month to complete if we want to make the solution smarter by integrating it with various devices. I rate the process as a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"The business analytics capabilities are the most important feature it provides."
"In case there is a failure, Elastic manages everything well, and there no major downtime."
"The customer service is excellent, rated nine out of ten."
"The initial set up is very easy...We really appreciate Amazon!"
"The most valuable features are the packet inspection and the automated incident response."
"NetWitness can be highly beneficial for incident detection and response."
"The product has a user-friendly interface and a valuable feature for threat intelligence integration."
"The packet capture aspect of it is a valuable feature because it is quite different from a traditional SIEM solution that only carries out investigations based on captured logs."
"NetWitness Platform is valuable for creating rules that the solution must detect."
"The product's initial setup phase was not at all difficult."
"Offers a good wireless feature."
"It's fully scalable. There is no limit. Of course, the license limits per day the number of terabytes. In my opinion, it's very flexible."
 

Cons

"The configuration should be more straightforward because we had to select a lot of things."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"One improvement I would like to see is support for auto-scaling."
"I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."
"One improvement I would like to see is support for auto-scaling."
"An area for improvement would be better automation and more inbuilt use cases."
"The initial setup was complex because it takes a lot of time to complete the implementation."
"The documentation is not as structured as I would like, personally, and I think that it can be improved and made much more user-friendly."
"RSA NetWitness Logs and Packets can improve the threat level aspect, it is lacking compared to other solutions. Whenever any hacking activity or any other threat factor occurred they used to provide the coverages very fast when comparing RSA NetWitness Logs and Packets. I heard the other three solutions, from a discussion with my team members who had experience in other solutions, they used to say that. Whenever any issues happened across the globe RSA NetWitness Logs and Packets are a little bit slow improving those detection mechanisms."
"Nowadays, their support is a little subpar compared to other solutions. I rate RSA support six out of 10."
"If we have the ability to run a dynamic analysis through malware in the same suite, it would be great to have a sandbox solution to analyze malware through dynamic analysis."
"They should implement algorithms to digest that data and produce additional, more advanced reporting, alerting and support of internal security teams."
"More customizability is required, which is something that they need to improve on."
 

Pricing and Cost Advice

"There is a community edition available and the price of the commercial offering is reasonable."
"Compared to other cloud platforms, it is manageable and not very expensive."
"You only pay for what you use."
"The solution is not expensive, but priced averagely, I will say."
"RSA NetWitness Logs and Packets do not have a subscription model, it's a one-time purchase. There is only a perpetual license."
"The NetWitness Platform may be affordable only for enterprise-level customers, as it may not be within the budget of small and medium-sized businesses."
"This is a pricey solution; it's not cheap."
"Compared to the competition, the is price is not that high."
"It provides tools to assist in selecting the appropriate license and usage scenarios."
"It is cheap."
"Many clients are not able to purchase the packet capability because there is a huge amount of data, and the cost depends on the number of EPS (Events per second), as well as the number of gigabytes of data per day."
"The tool is very expensive, so I rate the pricing a ten out of ten. The solution has an annual subscription."
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Comparison Review

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Feb 26, 2015
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We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
8%
Financial Services Firm
14%
Computer Software Company
13%
Comms Service Provider
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What do you like most about NetWitness Platform?
The product's initial setup phase was not at all difficult.
What is your experience regarding pricing and costs for NetWitness Platform?
The pricing is comparable to others, and I consider the cost to be intermediate. Specific cost details are unknown to me.
What needs improvement with NetWitness Platform?
There is currently no need for improvement in the SIEM ( /categories/security-information-and-event-management-siem ), though there could be potential enhancements by integrating with AI.
 

Also Known As

Amazon Elasticsearch Service
RSA Security Analytics
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Los Angeles World Airports, Reply
Find out what your peers are saying about Amazon OpenSearch Service vs. NetWitness Platform and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.