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Amazon OpenSearch Service vs NetWitness Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
22nd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Search as a Service (3rd)
NetWitness Platform
Ranking in Log Management
34th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
36
Ranking in other categories
Security Information and Event Management (SIEM) (31st)
 

Mindshare comparison

As of January 2026, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.4%, up from 1.6% compared to the previous year. The mindshare of NetWitness Platform is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Amazon OpenSearch Service2.4%
NetWitness Platform0.6%
Other97.0%
Log Management
 

Featured Reviews

Md. Shahariar Hossen - PeerSpot reviewer
Senior Software Engineer at Cefalo
Event tracking has become smoother and data analytics provide clear insights for user actions
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for providing information about what data has to be modified. So using that SQS, we're actually providing it, but we're not directly using Amazon OpenSearch Service for keeping data to other data pipeline thing. So far we didn't use it for any machine learning purposes, but in future, we have plans to extend or implement this feature. Since AWS itself is secure and Amazon OpenSearch Service is a part of this entire ecosystem, it becomes much easier for security purposes. From the validation point of view, Amazon OpenSearch Service itself provides easy to communicate APIs and up-to-date documents, which is much beneficial. For example, if I'm missing anything, I can directly go and check the documentation. That is actually much easier. I would rate it as really good so far. It's much faster. For our local machine, we can also use a kind of replica of Amazon OpenSearch Service just for development purposes. That is another good feature. I would say for the encryption thing and also the user access control management, it's much faster. For some of these hashing algorithms, it also worked really well so far. To be honest, I didn't find any places where it can be improved. However, I think they could provide more abstraction. For example, still for searching, we have to write down the queries in a specific manner, such as for a specific JSON structure or in a specific way. Otherwise, they don't provide us the actual results. For at least this purpose, I think abstraction could be a bit easier or a bit improved. Other than that, right now there is the age of AI, so some kind of prompting could also work, but I'm not sure how it could be integrated. As a user, lower prices or reasonable pricing is always better. Those can be improved as well. However, it is good that most of the services including Amazon OpenSearch Service actually provide pay as you go pricing. So if there were a bit lower version or a bit less payment methodology, it might be much better.
MOTASHIM Al Razi - PeerSpot reviewer
CISO at One Bank Limited
It is a stable solution, but they should make the user interface easier to understand
The solution's initial setup takes work. We have to organize multiple paths and many features. The deployment process takes less than a week. But it takes a month to complete if we want to make the solution smarter by integrating it with various devices. I rate the process as a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
"It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"It's actually easier to collaborate since it is already deployed in the AWS cloud itself."
"It's a good log management platform. In terms of infrastructure management, it's good."
"It gives the ability to investigate into network traffic in the Net and the organization what we couldn't do before."
"The development of use cases on the SSA console is quite user friendly. This means that the security analyst or the researcher does not have to learn another language."
"The software is scalable to whatever is required, and you can also put a lot of resources in the cloud."
"The most valuable features are the packet inspection and the automated incident response."
"In my opinion, the solution's most valuable feature is its capacity to monitor network traffic, logs from devices within the network, and network captures. This capability extends beyond logs to include full network capturing."
"The newer 11.5 version that my team is using has found it to have good mapping."
"The most valuable features are its ingestion of logs and raising of alerts based on those logs."
"Offers a good wireless feature."
 

Cons

"As a user, lower prices or reasonable pricing is always better."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."
"The configuration should be more straightforward because we had to select a lot of things."
"They can enhance data visualization."
"Security needs improvement."
"Log aggregation is an issue with this solution because there are a huge number of alerts in a single instance."
"Nowadays, their support is a little subpar compared to other solutions. I rate RSA support six out of 10."
"An area for improvement would be better automation and more inbuilt use cases."
"They should implement algorithms to digest that data and produce additional, more advanced reporting, alerting and support of internal security teams."
"It is not so easy to customize this product."
"I believe that integrating the solution with other products such as Oracle would be beneficial."
"The implementation needs assistance."
 

Pricing and Cost Advice

"There is a community edition available and the price of the commercial offering is reasonable."
"The solution is not expensive, but priced averagely, I will say."
"You only pay for what you use."
"Compared to other cloud platforms, it is manageable and not very expensive."
"We are on an annual license for the use of the solution."
"The licenses are good but the cost is very expensive."
"It’s cheaper to run virtual machines in a VMware environment."
"The product price was reasonable for my region and the market."
"We have a perpetual license, so the total cost of ownership is not very expensive. It's a good investment."
"The NetWitness Platform may be affordable only for enterprise-level customers, as it may not be within the budget of small and medium-sized businesses."
"We have yearly licensing costs. The license fee can be based on the volume of EPS. Some organizations may have, as a gentlemanly gesture, 10,000 EPS and get a 3,000 EPS license but actually use 5,000 EPS."
"The product is expensive."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Government
7%
Financial Services Firm
14%
Performing Arts
9%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
Large Enterprise20
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What do you like most about NetWitness Platform?
The product's initial setup phase was not at all difficult.
What is your experience regarding pricing and costs for NetWitness Platform?
The pricing is comparable to others, and I consider the cost to be intermediate. Specific cost details are unknown to me.
What needs improvement with NetWitness Platform?
There is currently no need for improvement in the SIEM ( /categories/security-information-and-event-management-siem ), though there could be potential enhancements by integrating with AI.
 

Also Known As

Amazon Elasticsearch Service
RSA Security Analytics
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Los Angeles World Airports, Reply
Find out what your peers are saying about Amazon OpenSearch Service vs. NetWitness Platform and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.