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Amazon OpenSearch Service vs NetWitness Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
20th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th), Search as a Service (3rd)
NetWitness Platform
Ranking in Log Management
33rd
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
37
Ranking in other categories
Security Information and Event Management (SIEM) (30th)
 

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.8%, up from 0.9% compared to the previous year. The mindshare of NetWitness Platform is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Amazon OpenSearch Service2.8%
NetWitness Platform0.4%
Other96.8%
Log Management
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
MOTASHIM Al Razi - PeerSpot reviewer
It is a stable solution, but they should make the user interface easier to understand
The solution's initial setup takes work. We have to organize multiple paths and many features. The deployment process takes less than a week. But it takes a month to complete if we want to make the solution smarter by integrating it with various devices. I rate the process as a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"The initial set up is very easy...We really appreciate Amazon!"
"The most valuable features of Amazon Elasticsearch are ease of use, native JSON, and efficiency. Additionally, handles many use cases and search grammar was useful."
"The stability of the product is good."
"The customer service is excellent, rated nine out of ten."
"It's a good log management platform. In terms of infrastructure management, it's good."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"Alerting Module: It provides real-time event processing language on all the logs/packets stream for advanced alerting, i.e., using SQL LIKE statements."
"The software is scalable to whatever is required, and you can also put a lot of resources in the cloud."
"The packet capture aspect of it is a valuable feature because it is quite different from a traditional SIEM solution that only carries out investigations based on captured logs."
"It's quite economical compared to other solutions in the market."
"The most valuable features are the packet inspection and the automated incident response."
"The most valuable feature is that we can create our own connectors for any application, and NetWitness provides the training and tools to do it."
"The product's initial setup phase was not at all difficult."
"NetWitness can be highly beneficial for incident detection and response."
 

Cons

"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."
"One improvement I would like to see is support for auto-scaling."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"The configuration should be more straightforward because we had to select a lot of things."
"One improvement I would like to see is support for auto-scaling."
"Amazon Elasticsearch can improve the bullion in the near search and the ease of integration with Kibana. Additionally, there could be more flexibility in the configuration and documentation."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"The initial setup was complex because it takes a lot of time to complete the implementation."
"Nowadays, their support is a little subpar compared to other solutions. I rate RSA support six out of 10."
"RSA NetWitness Logs and Packets can improve the threat level aspect, it is lacking compared to other solutions. Whenever any hacking activity or any other threat factor occurred they used to provide the coverages very fast when comparing RSA NetWitness Logs and Packets. I heard the other three solutions, from a discussion with my team members who had experience in other solutions, they used to say that. Whenever any issues happened across the globe RSA NetWitness Logs and Packets are a little bit slow improving those detection mechanisms."
"There are instances where you try to run the reports and then it does not give you the desired outcome."
"Log aggregation is an issue with this solution because there are a huge number of alerts in a single instance."
"Technical support could be improved."
"If we have the ability to run a dynamic analysis through malware in the same suite, it would be great to have a sandbox solution to analyze malware through dynamic analysis."
"The product's licensing models are complex to understand. This particular area needs improvement."
 

Pricing and Cost Advice

"You only pay for what you use."
"There is a community edition available and the price of the commercial offering is reasonable."
"The solution is not expensive, but priced averagely, I will say."
"Compared to other cloud platforms, it is manageable and not very expensive."
"It provides tools to assist in selecting the appropriate license and usage scenarios."
"The licenses are good but the cost is very expensive."
"The NetWitness Platform may be affordable only for enterprise-level customers, as it may not be within the budget of small and medium-sized businesses."
"RSA NetWitness Logs and Packets do not have a subscription model, it's a one-time purchase. There is only a perpetual license."
"The product is expensive."
"We have yearly licensing costs. The license fee can be based on the volume of EPS. Some organizations may have, as a gentlemanly gesture, 10,000 EPS and get a 3,000 EPS license but actually use 5,000 EPS."
"There is a licensing fee and the customer can choose whether he wishes this to be subscription-based or perpetual."
"It is cheap."
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Comparison Review

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Feb 26, 2015
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We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
8%
Financial Services Firm
13%
Computer Software Company
12%
Comms Service Provider
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise20
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What do you like most about NetWitness Platform?
The product's initial setup phase was not at all difficult.
What is your experience regarding pricing and costs for NetWitness Platform?
The pricing is comparable to others, and I consider the cost to be intermediate. Specific cost details are unknown to me.
What needs improvement with NetWitness Platform?
There is currently no need for improvement in the SIEM ( /categories/security-information-and-event-management-siem ), though there could be potential enhancements by integrating with AI.
 

Also Known As

Amazon Elasticsearch Service
RSA Security Analytics
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Los Angeles World Airports, Reply
Find out what your peers are saying about Amazon OpenSearch Service vs. NetWitness Platform and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.