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Amazon OpenSearch Service vs Graylog Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
19th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (23rd), Search as a Service (3rd)
Graylog Enterprise
Ranking in Log Management
8th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.1%, up from 2.0% compared to the previous year. The mindshare of Graylog Enterprise is 4.1%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Graylog Enterprise4.1%
Amazon OpenSearch Service2.1%
Other93.8%
Log Management
 

Featured Reviews

Md. Shahariar Hossen - PeerSpot reviewer
Senior Software Engineer at Cefalo
Event tracking has become smoother and data analytics provide clear insights for user actions
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for providing information about what data has to be modified. So using that SQS, we're actually providing it, but we're not directly using Amazon OpenSearch Service for keeping data to other data pipeline thing. So far we didn't use it for any machine learning purposes, but in future, we have plans to extend or implement this feature. Since AWS itself is secure and Amazon OpenSearch Service is a part of this entire ecosystem, it becomes much easier for security purposes. From the validation point of view, Amazon OpenSearch Service itself provides easy to communicate APIs and up-to-date documents, which is much beneficial. For example, if I'm missing anything, I can directly go and check the documentation. That is actually much easier. I would rate it as really good so far. It's much faster. For our local machine, we can also use a kind of replica of Amazon OpenSearch Service just for development purposes. That is another good feature. I would say for the encryption thing and also the user access control management, it's much faster. For some of these hashing algorithms, it also worked really well so far. To be honest, I didn't find any places where it can be improved. However, I think they could provide more abstraction. For example, still for searching, we have to write down the queries in a specific manner, such as for a specific JSON structure or in a specific way. Otherwise, they don't provide us the actual results. For at least this purpose, I think abstraction could be a bit easier or a bit improved. Other than that, right now there is the age of AI, so some kind of prompting could also work, but I'm not sure how it could be integrated. As a user, lower prices or reasonable pricing is always better. Those can be improved as well. However, it is good that most of the services including Amazon OpenSearch Service actually provide pay as you go pricing. So if there were a bit lower version or a bit less payment methodology, it might be much better.
NC
Security Officer at JSC "Moldtelecom" S.A.
Log analysis has become clearer and faster but visualization and extensibility still need work
The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The business analytics capabilities are the most important feature it provides."
"AWS has now made our life easy."
"The most valuable features of Amazon Elasticsearch are ease of use, native JSON, and efficiency. Additionally, handles many use cases and search grammar was useful."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"The initial set up is very easy...We really appreciate Amazon!"
"It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
"They have the good documentation in the help text and that is the reason the Amazon Elasticsearch is the perfect solution for the current market."
"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"The product is scalable. The solution is stable."
"Graylog is worth the given effort."
"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"Graylog is very handy."
"I am very proud of how very stable the solution is."
"One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."
"The ability to write custom alerts is key to information security and compliance."
"The product does all the things it must do very well."
 

Cons

"As a user, lower prices or reasonable pricing is always better."
"There is a problem with the database. Amazon only provides the hosting to run our applications bias, but there is no option to manage the database within the Elasticsearch product."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."
"One improvement I would like to see is support for auto-scaling."
"There is the problem with the database. Amazon only provides the host to run to our applications bias, but there is no option to manage the database within the Elasticsearch product."
"The configuration should be more straightforward because we had to select a lot of things."
"Amazon Elasticsearch can improve the bullion in the near search and the ease of integration with Kibana. Additionally, there could be more flexibility in the configuration and documentation."
"There should be some user groups and an auto sign-in feature.​"
"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
"The problem was with the complexity and the cost to add extensions."
"There are many other applications in the market that influenced my rating reduction."
"Graylog can improve the index rotation as it's quite a complex solution."
"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."
"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
"The alerting system could be more flexible."
 

Pricing and Cost Advice

"There is a community edition available and the price of the commercial offering is reasonable."
"The solution is not expensive, but priced averagely, I will say."
"You only pay for what you use."
"Compared to other cloud platforms, it is manageable and not very expensive."
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
"Consider Enterprise support if you have atypical needs or setup requirements.​"
"We're using the Community edition."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"It's an open-source solution that can be used free of charge."
"I use the free version of Graylog."
"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."
"We are using the free version of the product. However, the paid version is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
10%
Government
7%
Computer Software Company
13%
Comms Service Provider
11%
University
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for prov...
What is your experience regarding pricing and costs for Graylog?
I am not sure about the pricing, setup cost, and licensing because that was dealt with by a different team that handled the licensing and procurement.
What needs improvement with Graylog?
The documentation for Graylog Enterprise can be improved, as this has been a pain point. I think the visualization aspect of Graylog Enterprise can be made more rich, similar to what we have in Gra...
What is your primary use case for Graylog?
I remember using Graylog Enterprise in the past at a software house where we used it for logging. During that time, we were using Graylog Enterprise as a log aggregator, collecting logs from multip...
 

Also Known As

Amazon Elasticsearch Service
Graylog2
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about Amazon OpenSearch Service vs. Graylog Enterprise and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.