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Amazon OpenSearch Service vs Graylog Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
20th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th), Search as a Service (3rd)
Graylog Enterprise
Ranking in Log Management
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.8%, up from 0.7% compared to the previous year. The mindshare of Graylog Enterprise is 6.2%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Graylog6.2%
Amazon OpenSearch Service2.8%
Other91.0%
Log Management
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
Ivan Kokalovic - PeerSpot reviewer
Facilitates backend service monitoring with efficient log retrieval and API flexibility
Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Regarding valuable features of the solution, we found with the process, which we have used in both cases where we used the solution that while you're seeing the streaming of data, you can analyze in the initial phase what sort of data you are streaming and whether it is valuable."
"In case there is a failure, Elastic manages everything well, and there no major downtime."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"The business analytics capabilities are the most important feature it provides."
"It's a good log management platform. In terms of infrastructure management, it's good."
"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"The stability of the product is good."
"The customer service is excellent, rated nine out of ten."
"The solution's most valuable feature is its new interface."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"Graylog is very handy."
"It has data adapters and lookup tables that utilize HTTP calls to APIs."
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
"The product is scalable. The solution is stable."
"Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
 

Cons

"There is a problem with the database. Amazon only provides the hosting to run our applications bias, but there is no option to manage the database within the Elasticsearch product."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"One improvement I would like to see is support for auto-scaling."
"The configuration should be more straightforward because we had to select a lot of things."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"One improvement I would like to see is support for auto-scaling."
"Amazon Elasticsearch can improve the bullion in the near search and the ease of integration with Kibana. Additionally, there could be more flexibility in the configuration and documentation."
"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."
"With technical support, you are on your own without an enterprise license."
"More customization is always useful."
"I would like to see some kind of visualization included in Graylog."
"There should be some user groups and an auto sign-in feature.​"
"Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."
"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."
"Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
 

Pricing and Cost Advice

"The solution is not expensive, but priced averagely, I will say."
"There is a community edition available and the price of the commercial offering is reasonable."
"You only pay for what you use."
"Compared to other cloud platforms, it is manageable and not very expensive."
"I use the free version of Graylog."
"It's an open-source solution that can be used free of charge."
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."
"If you want something that works and do not have the money for Splunk or QRadar, take Graylog.​​"
"We are using the free version of the product. However, the paid version is expensive."
"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."
"Having paid official support is wise for projects."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
Computer Software Company
16%
Comms Service Provider
11%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What do you like most about Graylog?
The product is scalable. The solution is stable.
What is your experience regarding pricing and costs for Graylog?
I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...
What needs improvement with Graylog?
An improvement I would suggest is in Graylog's user interface, such as allowing for font size adjustments. A potential enhancement could be the integration with Ollama to run large language models ...
 

Also Known As

Amazon Elasticsearch Service
Graylog2
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about Amazon OpenSearch Service vs. Graylog Enterprise and other solutions. Updated: July 2025.
866,857 professionals have used our research since 2012.