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Amazon EFS (Elastic File System) vs Box - Intelligent Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.7
Amazon EFS offers scalable, cost-effective storage with minimal maintenance, enhancing productivity and benefiting businesses through pay-as-you-go pricing.
Sentiment score
5.1
Box effectively reduces turnaround times and enhances compliance, indicating significant returns within 24 months.
 

Customer Service

Sentiment score
5.5
Customers find Amazon EFS support reliable, though resolution times may vary based on the complexity and support plan.
Sentiment score
4.9
Box customer service is helpful and superior, though response times may vary without better support contracts.
While the time to respond was good, the time to resolve was not optimal, as it took more than a week.
Regional Manager at Aspire Lifestyles
Amazon's support model is consistent across services.
AWS Architect at a tech vendor with 10,001+ employees
Training and support depend on the plan you have, with centralized support being very helpful in case issues arise.
Head of Engineering - Data and Machine Learning at a financial services firm with 1,001-5,000 employees
Typically once you do, they are able to provide assistance on whatever you need.
Manager, Technology & Integration at GlobalMac IT
 

Scalability Issues

Sentiment score
6.6
Amazon EFS offers scalable and cost-effective file storage, but users occasionally face challenges with scalability, latency, and connections.
Sentiment score
7.2
Box effectively scales for various organization sizes, though some face large file issues being addressed by Box.
Its auto-scaling feature is a crucial point, providing high scalability that I would rate at ten out of ten.
Senior DevOps Engineer at Alibaba Group
Elastic File Systems allow me to scale up or down easily.
Data Engineer at Softtech Cloud Technologies
It is very cost-effective, and there's no need for initial charges.
Head of Engineering - Data and Machine Learning at a financial services firm with 1,001-5,000 employees
Box - Intelligent Content Management plans have unlimited data, which is great.
Manager, Technology & Integration at GlobalMac IT
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
 

Stability Issues

Sentiment score
7.1
Amazon EFS is generally stable, with users praising reliability, though some report minor issues mitigated by strong support.
Sentiment score
7.9
Box is highly rated for stability and reliability, with minimal performance issues and rare, quickly resolved outages.
Amazon EFS is extremely stable, as it is managed by AWS.
Senior DevOps Engineer at Alibaba Group
While I experienced an EFS mount dropping, it was related to server issues rather than EFS itself.
AWS Architect at a tech vendor with 10,001+ employees
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
 

Room For Improvement

Amazon EFS needs improved connectivity, Windows integration, cost transparency, and one-click setup for enhanced user experience and support.
Box needs enhanced security, improved collaboration tools, better integration with Office 365, and more intuitive features at a competitive price.
Database-type workloads do not run properly on Amazon EFS (Elastic File System) because at the end of the day, it is a network file system and requests must travel from one place to another and then return.
Sr. Technical Account Manager at a tech vendor with 1,001-5,000 employees
Enabling AI-driven or automatic features would be beneficial for new or nontechnical users.
Senior DevOps Engineer at Alibaba Group
In my project, there are challenges related to AWS, such as ensuring proper security measures with IMS code and encryption.
Data Engineer at Softtech Cloud Technologies
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
Additional customization with the automation workflows that Box - Intelligent Content Management offers would be helpful.
Manager, Technology & Integration at GlobalMac IT
 

Setup Cost

Amazon EFS charges based on usage with higher costs compared to S3, making it less budget-friendly.
Box offers competitive pricing and flexible options, but costs may increase with extensive tool usage and API calls.
EFS could cost around $30 to $50 per month for similar usage.
Senior DevOps Engineer at Alibaba Group
Amazon EFS is more costly compared to other storage options available from AWS.
AWS Architect at a tech vendor with 10,001+ employees
Elastic File Systems can be expensive due to the nature of data transfer costs.
Data Engineer at Softtech Cloud Technologies
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
Manager, Technology & Integration at GlobalMac IT
 

Valuable Features

Amazon EFS provides scalable, secure, and flexible storage with fast data access, auto-scaling, and seamless AWS integration for dynamic workloads.
Users value Box for its seamless integration, robust security, intuitive tools, and features that enhance productivity and optimize workflows.
Its ease of integration with other AWS services enhances our infrastructure, while the shared storage access improves reliability and processing continuity for our applications.
AWS Architect at a tech vendor with 10,001+ employees
They help me process data while maintaining low latency, which is crucial for efficient data processing.
Data Engineer at Softtech Cloud Technologies
The most valuable feature of Amazon EFS is its auto-scaling capability.
Senior DevOps Engineer at Alibaba Group
It enhances the security of our documents, files, and content.
Information Technology Specialist at Total
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.
Senior Projects Manager at Tech-hub
 

Categories and Ranking

Amazon EFS (Elastic File Sy...
Ranking in Cloud Storage
11th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
File and Object Storage (14th)
Box - Intelligent Content M...
Ranking in Cloud Storage
10th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
Enterprise Content Management (10th), Digital Asset Management (4th), Document Management Software (5th), Content Collaboration Platforms (8th)
 

Mindshare comparison

As of August 2026, in the Cloud Storage category, the mindshare of Amazon EFS (Elastic File System) is 3.2%, down from 6.3% compared to the previous year. The mindshare of Box - Intelligent Content Management is 4.0%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage Mindshare Distribution
ProductMindshare (%)
Box4.0%
Amazon EFS (Elastic File System)3.2%
Other92.8%
Cloud Storage
 

Featured Reviews

reviewer2784675 - PeerSpot reviewer
Sr. Technical Account Manager at a tech vendor with 1,001-5,000 employees
Serverless file storage has simplified multi-tenant Linux workloads and supports effortless growth
When I started working with Amazon EFS (Elastic File System), I faced a few issues. One issue was around the number of IOPS limitation. Initially, the number of IOPS that could be performed on the Amazon EFS (Elastic File System) file system was quite low. Later on, it has been increased, and now I believe it is at a level where only very specific workloads might not perform optimally, but otherwise everything should work smoothly. By the time I was there, Amazon EFS (Elastic File System) was supporting NFS version 4.1, not 4.2. Currently, it is supported up to NFS 4.1. A notable limitation of Amazon EFS (Elastic File System) is that it does not support Windows. If your workload is running on a Linux operating system and you do not want to manage it or even understand NFS at all, you should still be able to use it fairly quickly. There are scenarios where Amazon EFS (Elastic File System) might not work effectively. For example, database-type workloads do not run properly on Amazon EFS (Elastic File System) because at the end of the day, it is a network file system and requests must travel from one place to another and then return. This process takes time, so if you are running a database-type workload, Amazon EFS (Elastic File System) might not be the right approach, and you would need to look elsewhere.
Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
12%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
11%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise32
 

Questions from the Community

Which file storage system is better - Amazon EFS (elastic file storage) or Azure File Storage?
Amazon EFS is easy to set up: you can use the AWS management console, API, or command-line. Amazon EFS can grow to petabytes and deliver consistent low latencies and high levels of throughput. This...
What is your experience regarding pricing and costs for Amazon EFS (Elastic File System)?
We don't need to purchase it; we are just using it and paying Amazon as per the utilization. We make direct payments to Amazon based on our usage.
What needs improvement with Amazon EFS (Elastic File System)?
When I started working with Amazon EFS (Elastic File System), I faced a few issues. One issue was around the number of IOPS limitation. Initially, the number of IOPS that could be performed on the ...
What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
 

Overview

 

Sample Customers

Arcesium, Atlassian, Seeking Alpha, Zend
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Amazon EFS (Elastic File System) vs. Box - Intelligent Content Management and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.