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Amazon EBS (Elastic Block Store) vs Box - Intelligent Content Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Amazon EBS offers 20-25% ROI by saving time and resources, enhancing scalability, and eliminating physical disk investments.
Sentiment score
5.2
Box's Intelligent Content Management boosts efficiency by streamlining workflows, reducing turnaround times, and enhancing collaboration without documented monetary savings.
As a cloud storage option, it is flexible and cost-effective, eliminating the need for a permanent investment in hard disks.
NoSQL Data Engineer at Extractta
I would say time was saved as instead of hours of somebody sitting there uploading files another way, such as MassTransit or zipping them, Box - Intelligent Content Management probably saved 90% of the time.
Agile Solutions Designer at a tech consulting company with 51-200 employees
For example, when multiple team members need the same project document, we can access them from a shared Box - Intelligent Content Management folder instead of repeatedly requesting files through emails.
Software Developer at a educational organization with 51-200 employees
The effectiveness is evident because instead of saving documents in Salesforce and paying a lot of money for storage, my clients save documents in Box - Intelligent Content Management, and the money they pay for the solution is cheaper than what they paid before.
IT Manager & FileNet Specialist and CTO at a tech vendor with 201-500 employees
 

Customer Service

Sentiment score
6.5
Amazon EBS support is generally well-received for responsiveness, despite occasional delays, high costs, and chat issues.
Sentiment score
4.7
Box customer service is praised for excellence, though technical support can be inconsistent with slower response times for complex issues.
Enterprise support provides access to AWS developers 24/7.
AWS solution architect at a manufacturing company with 51-200 employees
They provide instant and chat support, addressing concerns in a timely manner.
Scrum Master/ Agile Coach at Porch Group
Once subscribed, the support team is very responsive, connecting remotely to assist with troubleshooting.
Lead Cloud Engineer at a tech vendor with 1,001-5,000 employees
I'd appreciate faster response times for more personalized support and advanced issues.
Software Developer at a educational organization with 51-200 employees
Quick responses, clear guidance, and effective problem solving can make a difference, especially when dealing with technical issues or integrations.
Senior React Js Team Lead Elevating Software Solutions Developer at a consultancy with 11-50 employees
Typically once you do, they are able to provide assistance on whatever you need.
Manager, Technology & Integration at GlobalMac IT
 

Scalability Issues

Sentiment score
6.7
Amazon EBS delivers scalability and flexibility, requires manual scaling, supports diverse environments, but lacks auto-scaling for some users.
Sentiment score
7.0
Box offers scalable content management with unlimited data, easy management, and robust integrations, despite some admin console issues.
Amazon EBS is easy to scale up or down as needed.
AWS Consultant at Virtual University
Vertical scaling can be achieved by adding additional volumes whenever the created storage is insufficient.
Scrum Master/ Agile Coach at Porch Group
All cloud solutions permit scalability, and this is an important feature.
Arquitecto De Soluciones De TI at Claro Colombia S.A
Box - Intelligent Content Management plans have unlimited data, which is great.
Manager, Technology & Integration at GlobalMac IT
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
Intelligent Content Management scales effectively as a team because you can add users, expand storage, and manage access permissions centrally.
Software Developer at a educational organization with 51-200 employees
 

Stability Issues

Sentiment score
7.3
Amazon EBS is praised for reliability, ease of use, stable performance, effective replication, and handling increased data loads.
Sentiment score
8.0
Box - Intelligent Content Management is highly stable, with users rating reliability highly despite occasional outages and minor upload speed concerns.
AWS provides infrastructure stability like data centers, ensuring high stability.
AWS solution architect at a manufacturing company with 51-200 employees
I have never had problems with its stability.
NoSQL Data Engineer at Extractta
If the server is stable, then EBS is stable.
Senior DevOps Engineer at Alibaba Group
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
 

Room For Improvement

Amazon EBS struggles with latency, cost, complex integration, scalability, encryption, multi-region accessibility, and lacks automation and improved support.
Box needs enhanced security, collaboration, and integration features, improved interface, and pricing, with better speed, offline and automation capabilities.
Regarding EBS, if an instance is terminated, the volume is also deleted, which leads to data loss.
DevOps Engineer at SONIX
I would like EBS to have no limitations, similar to stream-like block storage, which can accommodate an unlimited amount of sales.
AWS solution architect at a manufacturing company with 51-200 employees
Deployment is not easy as it requires server downtime to map newly created volumes, impacting operations during additional volume additions.
Scrum Master/ Agile Coach at Porch Group
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Improving the search experience to quickly find specific information within documents would also make Box - Intelligent Content Management even more useful.
Software Developer at a educational organization with 51-200 employees
Box - Intelligent Content Management is missing a configuration connector to Active Directory and the ability to connect to the customer's internal domain.
IT Manager & FileNet Specialist and CTO at a tech vendor with 201-500 employees
 

Setup Cost

Amazon EBS pricing varies; seen as costly or efficient, it's affected by storage type and appreciated for transparency.
Box offers flexible pricing with valuable features; annual plans are cost-effective, while discounts may be negotiated.
For SSD IOPS, you only pay $0.125 per gigabyte.
AWS solution architect at a manufacturing company with 51-200 employees
The pay-for-what-you-use model justifies the amount paid, with no extra or hidden charges.
Cloud AWS Fellow at Bytewise Limited
Users are charged only for the data used, not for the allocated volume.
Lead Cloud Engineer at a tech vendor with 1,001-5,000 employees
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
Manager, Technology & Integration at GlobalMac IT
I'd appreciate more flexible pricing options for smaller teams.
Software Developer at a educational organization with 51-200 employees
 

Valuable Features

Amazon EBS provides scalable, high-performance storage with integration, encryption, and reliability for diverse workload needs.
Box's Intelligent Content Management offers secure, collaborative features with AI, integrations, and cross-platform support for enhanced productivity.
Amazon EBS is also scalable and provides high availability.
AWS solution architect at a manufacturing company with 51-200 employees
EBS provides vertical scaling options to add additional volumes when more storage is required.
Scrum Master/ Agile Coach at Porch Group
Amazon EBS allows seamless changes to the instance type without affecting application availability.
Lead Cloud Engineer at a tech vendor with 1,001-5,000 employees
There is about a 90% reduction in errors.
Agile Solutions Designer at a tech consulting company with 51-200 employees
AI access respects existing file permissions, which helps prevent users from accessing information that they are not authorized to see.
Software Developer at a educational organization with 51-200 employees
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
 

Categories and Ranking

Amazon EBS (Elastic Block S...
Ranking in Cloud Storage
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Box - Intelligent Content M...
Ranking in Cloud Storage
4th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
50
Ranking in other categories
Enterprise Content Management (7th), Digital Asset Management (2nd), Document Management Software (2nd), Content Collaboration Platforms (5th)
 

Mindshare comparison

As of November 2026, in the Cloud Storage category, the mindshare of Amazon EBS (Elastic Block Store) is 1.9%, down from 2.8% compared to the previous year. The mindshare of Box - Intelligent Content Management is 4.8%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage Mindshare Distribution
ProductMindshare (%)
Amazon EBS (Elastic Block Store)1.9%
Box - Intelligent Content Management4.8%
Other93.3%
Cloud Storage
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Diverse features and affordability drive effective resource management
Amazon EBS offers diverse features. It can be used for multi-purpose storage, supporting single, multiple, or heavy loads. It has different types for various use cases, allowing me to choose based on my specific requirements. The primary advantage of Amazon EBS is affordability compared to other solutions like EFS or FSX. It acts as a hard drive for servers, making it essential for operation.
Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
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Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
13%
Financial Services Firm
13%
Comms Service Provider
9%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise12
Large Enterprise35
 

Questions from the Community

Which is better - Amazon's S3 Glacier or EBS (Elastic Block Store)?
Our organization ran comparison tests to determine whether Amazon's S3 Glacier or Elastic Block Store data storage software was the better fit for us. We decided to go with Amazon's S3 Glacier, whi...
What is your experience regarding pricing and costs for Amazon EBS (Elastic Block Store)?
The cost of Amazon EBS storage is high. I rate the price as eight out of ten. It is expensive to store a lot yet provides significant cost-efficiency as I pay only for the storage time required.
What needs improvement with Amazon EBS (Elastic Block Store)?
EBS is solid — I won't pretend otherwise. But there are a few things that genuinely frustrate me as someone who works with it regularly. The **snapshot restore latency** is probably my biggest gri...
What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
One aspect of Box - Intelligent Content Management that could be improved is the search functionality, which can occasionally be slow or less intuitive when locating specific files with large repos...
What is your primary use case for Box?
My main use case for Box - Intelligent Content Management is that it is a great and simple tool to use that we use every day, especially to manage our files and send and share files and collaborate...
 

Overview

 

Sample Customers

Bazaar Voice, Crowd Strike, Adobe, Gamevil, Hess, CopperEgg, TotalJobs Group, SuperCell, Dropcam, Unilever
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Amazon EBS (Elastic Block Store) vs. Box - Intelligent Content Management and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.