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Amazon AWS vs Heroku vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.6%, up from 13.2% compared to the previous year. The mindshare of Heroku is 3.5%, up from 2.7% compared to the previous year. The mindshare of Microsoft Azure is 14.5%, down from 20.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Microsoft Azure14.5%
Amazon AWS13.6%
Heroku3.5%
Other68.4%
PaaS Clouds
 

Featured Reviews

Asif  Meem - PeerSpot reviewer
Senior Machine Learning Engineer at sportsbet
Managed cloud services have helped accelerate experiments with flexible configuration options
Sometimes the costs associated with spinning up a service, especially managed services, have implications. For example, if I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources. Sometimes, I have to go hunting for what resources Amazon AWS might have provisioned and how it is costing behind the scenes. It can be complex depending on your level of expertise. It is not as easy to get started, especially when it comes to secure practices. Amazon AWS is more hands-on than other platforms.
Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The capacity to grow dynamically based on our needs is most valuable. We can increase resources dynamically. It is also very reliable and fast to implement."
"The technical support of AWS is very good; when I need something, they reach out to me fast."
"I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS."
"Amazon AWS is very, very stable."
"We are mostly using EC2 compute and other resources. Most of our managed services are in AWS, which some of our clients prefer."
"The solution also helps organizations to move applications to a containerized platform."
"It's a very flexible and customizable service"
"AWS helped us to dramatically transform our business model into a cloud based subscription service."
"The solution's most valuable feature is the auto maintenance of databases."
"The product is stable."
"I like the tool's scalability, CLI, and dashboards."
"The platform is very Node.js-friendly, which is something that is important to us."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"It's easy to push a change and to deploy new things."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"Easy, fast, fun, and extendable."
"There are a lot of things that we like about it. It is very easy to provision and configure. It is flexible and scalable."
"Kubernetes service and API management are the most valuable."
"It has multiple features that can be used from the start and it is easy to use."
"We didn't have any problems setting it up."
"Azure has helped in the setup of operations with minimal environments for developing a proof of concept, and the POC is the most useful and charming feature to get a minimal valuable product for all deployments, while customer satisfaction increased the performance of sales and customer requirements were optimized."
"Azure is a good networking solution from a WAN perspective."
"Microsoft Azure is flexible and the performance is great."
"We are seeing probably about 75% of the regular data center cost in Azure, so there were 25% savings, but we could see that go down as testing was being eliminated over different platforms."
 

Cons

"The pricing of AWS is very unclear. They make it quite confusing."
"I'd love to see an Amazon data center here in Peru."
"In a future release, I would like to see more support for AI because it is the future."
"The customization could improve. However, it depends on the customization needed."
"They are mainly generalists without access to the operating system. As such, they can provide container level insights,not necessarily at the application level."
"The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS."
"Going through the chats has left me a little disappointed. It's taking far too long, and I have to come back with questions."
"There should be seminars and online training sessions available from AWS because a lot of people who are not using it would benefit from having the basic knowledge or basic hands-on experience."
"Slow restart on servers"
"But I recently got my account suspended because someone abused one of my apps."
"Heroku is pretty stable. We experience the occasional outages."
"I had an issue recently where my site was down intermittently for unknown reasons. I posted a ticket and 5 days have gone by without any resolution."
"Heroku had an authentication problem a few months ago, but they solved it."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Their support is good, but they can improve their response time."
"There is an issue because Heroku supports Docker container images, but not if you're using the continuous integration infrastructure."
"The solution is less mature than AWS."
"Microsoft Azure could improve by having the availability be 100%. Which is difficult, but not impossible."
"Performance could be improved."
"The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage."
"Azure could be made more user-friendly. For example, the configuration wizard should be more intuitive for the users."
"Microsoft Azure could improve by having more virtual machine operating systems available."
"In a month, there is a plan to increase pricing, which is something we are not looking forward to."
"Overall, the solution is good but there are some minor technical issues that can be resolved."
 

Pricing and Cost Advice

"With Amazon AWS, you pay as you go."
"The pricing of Amazon is higher than that of SalesForce."
"A few of our customers pay for it yearly and monthly. Sometimes, when it's related to the data, the pricing seems to be high. It could be cheaper on a transactional basis."
"It is much more expensive than any other cloud provider."
"It's expensive."
"If you can plan capacity for one or three years, you can use the upfront payment option which allows you to save up to 50%."
"The solution should improve the pricing."
"The price could be better."
"The tool is free."
"Its price is very good."
"I rate the tool's pricing a three out of ten."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"The price of Heroku could be less expensive."
"The price of Microsoft Azure is reasonable."
"It is affordable, but its subscription price could be cheaper."
"Its costing can be improved. Its licensing is monthly. In addition to the standard license fee, there is a transactional cost."
"The pricing is better than AWS."
"All cloud services are expensive."
"The pricing is cheap."
"The pricing is relatively high."
"Price-wise, it is comparable to other solutions for the features that we are using."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
7%
Educational Organization
6%
Financial Services Firm
9%
University
9%
Computer Software Company
9%
Educational Organization
8%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise114
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise54
Large Enterprise149
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderfu...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expand...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the fle...
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
What advice do you have for others considering Heroku?
The integration capabilities are great because of the quick integration and the management features. We don't need a ...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world....
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. ...
 

Also Known As

Amazon Web Services, AWS
No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: March 2026.
885,667 professionals have used our research since 2012.