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Altitude Software uCI vs Genesys PureConnect comparison

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Ranking
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81
Comparisons
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Average Words per Review
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Views
753
Comparisons
618
Reviews
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Average Words per Review
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Comparisons
Also Known As
uCI
Interactive Intelligence Customer Interaction Center, CIC
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Overview
Altitude uCI suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

Offer
Learn more about Altitude Software uCI
Learn more about Genesys PureConnect
Sample Customers
avocis AG
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider23%
Financial Services Firm17%
Insurance Company7%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business18%
Midsize Enterprise26%
Large Enterprise56%

Altitude Software uCI is ranked 11th in Contact Center Infrastructure while Genesys PureConnect is ranked 4th in Contact Center Infrastructure. Altitude Software uCI is rated 0.0, while Genesys PureConnect is rated 0.0. On the other hand, Altitude Software uCI is most compared with , whereas Genesys PureConnect is most compared with Genesys Cloud, NICE CXone, 3CX Live Chat and Calabrio WFM.

See our list of best Contact Center Infrastructure vendors.

We monitor all Contact Center Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.