We performed a comparison between Alpha Anywhere and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It's very flexible."
"The flow designer for application development is the most valuable. The newest version of flow designer allows us to develop applications quite fast. We can have custom and mobile applications. It has an interface for mobiles, and it also has a good reputation."
"I prefer ServiceNow to the competition because of its ease of use, installation and configuration."
"There are many expansions available."
"ServiceNow is great. You can download the data into Excel and you can basically create reports. It's very flexible."
"Your time-to-market, or TTM, becomes faster when you use ServiceNow. Even individuals that are not tech savvy can quickly change processes and workflows in it. This can make the organization as a whole more agile."
"The solution is stable, scalable and easy to use."
"It is easily configurable and has a good developer society online, available for any issues from the backend."
"Being able to have the required information for project management is valuable. I've got multiple people accessing it, and I'm tracking tasks with percentages done. It allows me to have detailed notes and provides the ability to attach documents. I have used a lot of project management solutions, and there were gaps in terms of what was available. ServiceNow has got all the features and functionalities. It is a solid solution. It is also easy to get into and use. It is certainly highly scalable."
"It can be slow to develop, and it's repetitive."
"It's not user-friendly by default, but it can be customized to be customer-friendly."
"It would be nice if we could, with some specific access rights, move histories from one squad to another, as they generate dependencies or duplicate or flag them."
"They can maybe improve the area of agile project management. They do have user storyboards and other things, but we kind of lean on Jira for that work. This is perhaps an area that could be looked at a little more."
"The interface is not user-friendly."
"It's a little expensive compared to other tools."
"I find ServiceNow to be a little bit clunky. If I need to report an issue they have a number of different options. I can report an issue, I can ask a question, I can make a request and it has varying levels of importance or levels of attention required. I find that what's required to submit is not always clear."
"The visuals are the one area where there is opportunity for improvement."
"The reporting, which also includes dashboards, needs to be improved, and there should also be the ability to turn on and off portions of Project Management. Currently, as soon as you install the new version, you've got to go back there and make all the tweaks. There should be just a configuration file that goes to the new version. The Project Management module does not leverage the knowledge base the way it should, and there is no built-in ability to get to the articles. Resource management should be easier. It would be amazing if they can make resource management a little bit more graphical. There are other solutions that I've seen where resource management was a more visual experience."
Alpha Anywhere is ranked 24th in Rapid Application Development Software with 1 review while ServiceNow is ranked 1st in Rapid Application Development Software with 76 reviews. Alpha Anywhere is rated 7.0, while ServiceNow is rated 8.2. The top reviewer of Alpha Anywhere writes "The pricing is reasonable, but the stability could be improved; more testing should be performed before releasing a new version". On the other hand, the top reviewer of ServiceNow writes "Solid, highly scalable, and has got all the features, but needs better reporting, a graphical interface for resource management, and the ability to turn on and off portions of Project Management". Alpha Anywhere is most compared with Salesforce Platform, whereas ServiceNow is most compared with Microsoft Power Apps, BMC Helix ITSM, ManageEngine ServiceDesk Plus, JIRA Service Management and Appian.
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