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Alpha Anywhere vs ServiceNow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alpha Anywhere
Ranking in Rapid Application Development Software
25th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Low-Code Development Platforms (22nd)
ServiceNow
Ranking in Rapid Application Development Software
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
222
Ranking in other categories
Help Desk Software (1st), IT Asset Management (1st), IT Service Management (ITSM) (1st), No-Code Development Platforms (1st)
 

Mindshare comparison

As of July 2025, in the Rapid Application Development Software category, the mindshare of Alpha Anywhere is 0.2%, up from 0.1% compared to the previous year. The mindshare of ServiceNow is 10.5%, up from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Glen Schild - PeerSpot reviewer
Enables you to boost your sales by displaying customized upsell offers to your customers when they are more likely to accept them on the add-to-cart or checkout option
I use it for. browser based systems for my own clients It's configured to make it very quick to build feature-rich systems. The only issue I would say is that they develop updates very quickly that are hard to keep up with. I have been using Alpha Anywhere for thirty years. It's stable, set up…
Nikhil Gohil - PeerSpot reviewer
Enables effective incident management and seamless workflow automation with valuable mobile accessibility
I haven't thought deeply about improvements for ServiceNow or what might be missing right now. There are so many modules and features in ServiceNow that I haven't explored them all, so it's hard to say what might be missing or should be improved. I suggest making the cost more affordable for smaller companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very flexible."
"ServiceNow is a very powerful tool that can perform a lot of different functions."
"Very easy to implement and to respond to my clients' needs."
"It is user-friendly and simple to use."
"I like that it's always up and running."
"The most impactful feature in our day-to-day operations is the ticket status, which provides crucial visibility into the progress of each resource or incident."
"You can have it installed and up and running within hours if you know what you're doing. Time to market would be one of the main things to consider."
"It enables us to meet SLAs, track issues across the environment, and report those issues."
"It is easily configurable and has a good developer society online, available for any issues from the backend."
 

Cons

"It can be slow to develop, and it's repetitive."
"ServiceNow doesn't cater to the Middle Eastern market."
"There is a need to learn scripting because as in the case of all the ITSM tools, scripting is needed for customization. If you're not very comfortable with scripting, then you may feel that you cannot do everything in ServiceNow without learning scripting."
"I know that discovery tools are not meant to be simple, but somehow, if they could make it more simple and robust, that would be great."
"There should be greater integration with other enterprise applications. We're using Microsoft, Oracle, and other applications, and it would be good to have a greater integration on some of the immediate hiccups that you have with these services. It doesn't mean that when we have a problem with using another application, ServiceNow should be able to fix it, but ServiceNow should be able to alert us to things. There should be a bit more automation or integration."
"The discovery of assets could be improved; right now they only allow for one domain."
"The technical support SLA can be improved because sometimes they take a long time to answer our queries."
"if I consider from the IT operations management side, ServiceNow is pretty premature on some things, especially the discovery, while the other tools like Micro Focus and BMC Remedy, those that have been in the market for quite some time. ServiceNow is evolving itself in the discovery piece of the future."
"An area for improvement would be the accessibility of downloaded and compressed files."
 

Pricing and Cost Advice

"Prices vary, and they will enter into different contracts with different people."
"The pricing is mid-range.We pay only for the subscription."
"I know that it's not too bad because people continue to use it and they are happy to renew up their contract."
"Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers."
"ServiceNow's pricing is comparatively higher than Helix's."
"ServiceNow is an expensive solution."
"I have found the solution very expensive."
"There are licensing fees."
"For large-scale companies, the cost of ServiceNow is not expensive, but for small and mid-scale companies, it is higher."
"The licensing cost is based on your partnership with ServiceNow and what you have selected for implementation. There is an annual license cost which is calculated based on your number of devices."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
14%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alpha Anywhere?
The pricing is mid-range.We pay only for the subscription.
What needs improvement with Alpha Anywhere?
The only issue I would say is that they develop updates very quickly that are hard to keep up with.
What is your primary use case for Alpha Anywhere?
I use it for. browser based systems for my own clients.
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
What do you like most about ServiceNow?
The solution has a user-friendly interface.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Knectsoft, Worldpay, LifeStatus360, TD Bank, Dwellpoint, ZEROCK, MySchoolAnywhere, Brock University, Rev1, Australian Emergency Services, Warren County Government, Integrated Health Management Services, Northern Edge Patient Care, LiveImmigration, Merrick, Goodman Manufacturing, PetSitClick, Glacier Water, Hayat Communications, AVIS, MAERSK
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Find out what your peers are saying about Alpha Anywhere vs. ServiceNow and other solutions. Updated: June 2025.
860,825 professionals have used our research since 2012.