No more typing reviews! Try our Samantha, our new voice AI agent.

Alluvio Aternity vs OpenText Business Process Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Ranking in Application Performance Monitoring (APM) and Observability
32nd
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Mobile APM (5th), Digital Experience Monitoring (DEM) (7th)
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
44th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio Aternity is 0.8%, up from 0.5% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Alluvio Aternity0.8%
OpenText Business Process Monitoring0.6%
Other98.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Akhilesh Mishra - PeerSpot reviewer
Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.
Monitoring end-user activity has improved visibility into device and application performance
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having multiple agents installed on their endpoint machines. Deploying multiple agents can use the processor and utilize memory, so it's better to go with one agent. If one agent can do end-user activity monitoring and act as an EDR, then it would be better for the end-user, allowing easy avoidance of installing multiple agents on their machines.
Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Aternity's Digital Experience Management Quadrant (DEM-Q) has been a game changer for us. While knowing your own metrics is nice, if you don't know how you compare to others or what the numbers should be, then it doesn't tell you much. This solution puts that into context (if we are doing better than others or worse), which helps us prioritize where we want to focus and do improvements versus that's just how slow it's supposed to be. It's also great in communicating what we are doing and why we're doing it to our IT leadership teams, by saying, while we're pretty far behind others in certain categories, the time and changes for our prioritizations are justified."
"It improved our connection to other teams when performing troubleshooting tasks, which is huge when dealing with a large organization with multiple tiers of support and an end user utilizing an application that could have a number of things go wrong."
"It is very good in terms of performance; you don't have to wait forever to try and get reports or results, and it is quite quick to get everything that you need out of the software."
"The solution is highly stable and always available."
"The most valuable feature for me is being able to monitor the productivity of every employee in the company as well as third-party, outsourced companies that work on our behalf."
"While it also provides desktop metrics, the main thing we use it for is monitoring our applications."
"Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
"Aternity easily provides visibility of all the endpoint machines to my clients."
"Product allows business analysts to create the application with very little software development time needed."
"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."
"Ability to monitor multiple application protocols."
"The stability has been very good over the years."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The solution is very good at showing users ways to use a user action on a website and to see the performance."
 

Cons

"I want more reporting around asset management, with greater flexibility and customization ability."
"I would say the reporting capabilities of this product could use room for improvement."
"The solution's downloadable reports could be improved."
"We haven't had any outages of the SaaS environment, but what we're struggling with now is the stability of the agent."
"I’d like to be able to build monitors easier. That has to be an easier process, and they need to make the program less complicated."
"The thing that I think most companies like ourselves would want would be an easier way to customize custom scripts."
"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"I would say the reporting capabilities of this product could use room for improvement. The standard reports that are given are not the greatest, and no custom ones can be created; however, I am told that the latest version of Aternity offers this!"
"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."
"Customer support is pretty average and can use some improvement."
"Product documentation is lacking, and sometimes, incorrect."
"The solution should offer better integration with other tools from a service management perspective."
"The product has been discontinued."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
 

Pricing and Cost Advice

"The pricing for the users and agents is reasonable compared to other solutions and vendors."
"The price for Alluvio Aternity is favorable."
"The solution's price is pretty comparable to the industry."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"It is definitely a premium solution; it is not an inexpensive product. We have to ensure that we are getting the most out of it in order to justify the cost. However, it is not cheap, especially when you want to install it on all your endpoints."
"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
"If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
"Pricing is a bit high. Don't take that as the "be all, end all"."
"On a three-year license package, it was a good deal."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
9%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
11%
Comms Service Provider
9%
Construction Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise32
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Aternity?
Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price.
What needs improvement with Aternity?
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having mult...
What is your primary use case for Aternity?
The main use case for Alluvio Aternity is end-user activity monitoring, which is the process I'm mainly using currently.
What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Find out what your peers are saying about Alluvio Aternity vs. OpenText Business Process Monitoring and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.