AlertSite vs BMC TrueSight Operations Management comparison

SmartBear's AlertSite is an application performance management and system monitoring software. AlertSite is an early warning system that users can rely on to monitor their websites, web apps, and APIs from any physical location as well as from within their private networks. It offers real-time alerting with root-cause analytics and robust reporting. AlertSite allows you to proactively monitor from an independent network of over 350 monitoring nodes worldwide.

Here are AlertSite’s 6 use cases: 

1. Monitor web: AlertSite monitors beyond availability to detect performance anomalies and notify the appropriate people when deviations occur, whether it's online apps or websites.
   
   
2. Monitor APIs: Check to see that your internal, external, and third-party APIs are working properly, returning the correct content, and performing as expected.
   
   
3. Monitor apps: With nearly any action, monitor your online sites and applications using actual browsers, just like a consumer. There is no need for scripting.
   
   
4. Monitor mobile: Monitor your mobile-friendly websites, native mobile apps, carrier-based nodes, and network speeds with real devices (3G, 4G LTE).
   
   
5. Monitor SLAs: Make sure you're meeting service-level agreements' requirements. SLA requirements are monitored and reported on by AlertSite.
   
   
6. Monitor cloud: Monitor your cloud-based applications to improve mobility. AlertSite monitors your apps across public and private clouds, giving you complete visibility into their status.

AlertSite Features

AlertSite has many valuable key features. Some of the most useful ones include:

• Enables a comprehensive view of UI and API performance.
  
  
• Monitoring coverage from 350+ worldwide nodes and private networks.
  
• Integrates with DevOps and Ops tool stacks.
  
  
• Displays availability and performance data that assist in determining the root cause of performance problems.
  
  
• With AlertSite's Single Sign-On (SSO) support, you can assist your authentication procedures.
  
  
• Free training and assistance. AlertSite’s responsive team is always there to assist you, from the initial rollout through day-to-day support.
  
  
• Eliminates the stress of false alerts using these key features:
  
  
  • Tracks the performance of your apps, APIs, and websites.
    
  
  
  • Sets up monitor and alarm schedules, as well as blackout periods and retry choices.
    
  
  
  • Sets alert thresholds that are both static and dynamic.
    
    
  • Calculates the number of failures needed to set off an alarm.
    
    
  • After the first failure, retries logic.
    
  
  
  • Based on error code, sends an alert to recipients and group routing.
    
  
  
  • Tests from over 85 different locations across the world, with internal and external monitoring.
    
  
  
  • Defines assertions and validations.
    
  
  
  • Integrates with PagerDuty, Slack, Splunk, VictorOps, and more.

• Easy configuration with help from these key features:
  
  
  • DejaClick is an intuitive, seamless plug-in for documenting web transactions and user journeys.
    
  
  
  • Use the point-and-click script creation for website, web, and mobile monitor scripts.
    
  
  
  • Benefit from using native API monitor creation.
    
  
  
  • Scripts for functional tests can be reused.
    
  
  
  • Automate monitor creation by using Swagger Specs or OpenAPI Specification files.

BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

BMC TrueSight Operations Management Features

BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

• TrueSight Smart Reporting
• Broad monitoring capabilities
• Hundreds of integrations
• Event grouping
• Proactive alerts
• Incident tickets
• Cause analysis
• Automated log analysis

BMC TrueSight Operations Management Benefits

Some of the benefits of using BMC TrueSight Operations Management include:

• Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.

• Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.

• Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.

• Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.

• Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

Reviews from Real Users

Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”