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Alert Logic MDR vs Carbon Black Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alert Logic MDR
Ranking in Managed Detection and Response (MDR)
19th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
Vulnerability Management (36th), SOC as a Service (3rd)
Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of Alert Logic MDR is 1.2%, up from 1.1% compared to the previous year. The mindshare of Carbon Black Managed Detection and Response is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Alert Logic MDR1.2%
Carbon Black Managed Detection and Response1.4%
Other97.4%
Managed Detection and Response (MDR)
 

Featured Reviews

Alice Walter - PeerSpot reviewer
Team Lead at Target
Cloud monitoring has reduced threats and has improved response times and team productivity
Alert Logic MDR's best features are the cloud-managed service, the cost benefit, and 24/7 monitoring. The alert system improved from potentially 24 hours to one hour response time. The benefit of not having to write custom queries has been significant.The features are very lightweight, with small installations that leave almost no footprint on systems. System resource utilization is minimal. Alert Logic MDR has positively impacted my organization through its decentralized pricing approach, which has protected against several viruses. Any virus stopped represents money saved. There is low impact on users, so they do not experience slowness on their computers when scanning. Alert Logic MDR has improved security in my organization from 50 to 65%.
JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"It implemented pretty quickly; we have everything you need, and while it would typically take a lot of other solutions weeks to set up, this set up within fifteen minutes, which is pretty slick, and it has a lot of different interfaces."
"It's been a positive experience for us overall."
"Alert Logic MDR's best features are the cloud-managed service, the cost benefit, and 24/7 monitoring."
"It is a very stable product."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"The value of Alert Logic is that everything is in one dashboard; I'm notified when there's an incident, kept up to date and advised on what steps to take."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"Carbon Black provides an overview of all our assets and their status."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The installation process is quick and easy."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
 

Cons

"It would be great to see more of an endpoint protector."
"One pain point we have, for example, is if the search keyword is related inside an XML, we will get an XML; if it is a normal log, however, you will get a null pointer exception or something, and we don't get the complete trace."
"Could be more of an endpoint protector."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"Our ROI would probably be zero. We don't even use it."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"As the solution has changed hands, I expect some changes in licensing and in support."
"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
 

Pricing and Cost Advice

"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Alert Logic has better competitive pricing than some of its competitors."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
17%
Computer Software Company
12%
Financial Services Firm
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alert Logic?
Alert Logic MDR is one of the most cost-effective tools to use regarding pricing, setup cost, and licensing.
What needs improvement with Alert Logic?
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us. Alert Logic did not adhere fully to the CVSS standards, offering only high,...
What is your primary use case for Alert Logic?
Our client selected Alert Logic for the Voluntary Management model. We used it for return parameter management three sixty. Our team, consisting of around four to five members, along with two or th...
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Also Known As

Alert Logic Managed Detection and Response, Alert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
Carbon Black Cloud Managed Detection Deliver
 

Overview

 

Sample Customers

Information Not Available
Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Find out what your peers are saying about Alert Logic MDR vs. Carbon Black Managed Detection and Response and other solutions. Updated: April 2026.
896,387 professionals have used our research since 2012.