INTELLIBOT vs akaBot comparison

akaBot and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. akaBot is ranked #18 with an average rating of 9.0, while ServiceNow is ranked #27 with an average rating of 7.0. akaBot holds a 0.2% mindshare in RPA, compared to ServiceNow’s 0.5% mindshare. Additionally, 100% of akaBot users are willing to recommend the solution, compared to 66% of ServiceNow users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between akaBot and INTELLIBOT based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: June 2025).

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of akaBot is 0.2%, up from 0.0% compared to the previous year. The mindshare of INTELLIBOT is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Duy Lương Minh

Senior Software Engineer at a university with 201-500 employees

User interface streamlines task automation and improves efficiency

akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions. The ease of use stands out because the design of akaBot is very friendly. The best features that akaBot offers in my experience include the UI automation in the browser or in the Windows application. What I appreciate most about the UI automation in browsers or Windows applications is the auto-generate selector in a browser and Windows application. This feature makes a difference because it reduced most of the time developing the bot.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"Web scraping is quite good since it offers a lot of possibilities."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"We have found the pricing to be very reasonable."

"I find the ease of use from a programming perspective very valuable."

"The pricing is excellent. I would give them perfect marks in that regard."

"The interface is simple, user-friendly, and very intuitive."

More Automate pros

"The cost is affordable, and it fits our requirements."

"akaBot made a noticeable difference at Wika because it is lightweight and easy to use, and moreover, akaBot has a forum to answer many questions."

"There's a helpful community available through the portal."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"This solution is easy to use and requires little coding knowledge."

"The replay of the automation is an awesome feature."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"One of the most valuable features of INTELLIBOT is the scripting, which is commonly available with engineers."

Cons

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The solution has a very weak knowledge base."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

More Automate cons

"I used UiPath before akaBot, and I think UiPath has more features than akaBot."

"If they can provide more intelligent automation, it would be beneficial."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"Has limited functionality and uses extensive resources."

"There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion."

"I would like to see the cognitive marketing platform improved."

"The trigger actions need to be more robust."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Once you buy the software, you just pay for the support for backend help."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It comes with a package that costs approximately $20,000 USD per year."

More Automate pricing and cost advice

Information not available

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"It is quite cheap. In the year 2019, it was $1000 for a year."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

No data available

Computer Software Company

27%

Manufacturing Company

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What is your experience regarding pricing and costs for akaBot?

The pricing of akaBot is cheap, which is a significant advantage for us.

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What needs improvement with akaBot?

If they can provide more intelligent automation, it would be beneficial. For example, integrating more artificial int...

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What is your primary use case for akaBot?

We use akaBot in our finance and accounting process. This is the main use case for akaBot.

See all answers

Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

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What needs improvement with INTELLIBOT?

There are other INTELLIBOT products available in the market that are superior and have been around for a long time. S...

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What is your primary use case for INTELLIBOT?

I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/int...

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Comparisons

UiPath Platform vs Automate

Compared 35% of the time

Microsoft Power Automate vs Automate

Compared 34% of the time

Blue Prism vs Automate

Compared 10% of the time

Automation Anywhere vs Automate

Compared 9% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

UiPath Platform vs akaBot

Compared 100% of the time

More akaBot Competitors

UiPath Platform vs INTELLIBOT

Compared 59% of the time

Microsoft Power Automate vs INTELLIBOT

Compared 41% of the time

More INTELLIBOT Competitors

Product Reports

Buyer's Guide

Automate

June 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

Download akaBot product report

Buyer's Guide

INTELLIBOT

June 2025

Download INTELLIBOT product report

Also Known As

HelpSystems Automate, Automate

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

akaBot helps users automate repetitive tasks and streamline business processes to enhance operational efficiency and reduce manual effort.

akaBot integrates with systems and tools to create seamless workflows and minimize errors. Its robustness in handling data processing and transactional operations makes it valuable for enhancing productivity across departments. Acknowledged for its ease of use, high scalability, efficient automation capabilities, and robust functionality, akaBot also supports seamless integration with existing systems. Users appreciate the efficient customer support and comprehensive documentation, although there are suggestions for improvement in integration capabilities, stability, setup process complexity, speed, responsiveness, and design intuitiveness.

What are the most important features of akaBot?

Ease of Use: Simple and intuitive user experience.
High Scalability: Handles growing business demands efficiently.
Efficient Automation: Reduces manual effort through automation.
Robust Functionality: Comprehensive features for diverse needs.
Seamless Integration: Works well with existing systems and tools.
Efficient Support: Provides responsive and helpful customer service.
Comprehensive Documentation: Offers detailed guides and documentation.

What benefits or ROI should users look for in the reviews when evaluating akaBot?

Operational Efficiency: Increased productivity and streamlined processes.
Cost Reduction: Lower costs by minimizing manual effort.
Error Reduction: Fewer errors due to automation and integration.
Time Savings: Quickly completes tasks that were previously manual.
Scalability: Grows with the business needs effortlessly.

akaBot finds applications in industries like finance, manufacturing, and retail. Financial institutions use it to automate transactional operations and data processing. In manufacturing, akaBot optimizes production workflows and inventory management. Retailers benefit from automating customer service processes and order management.

akaBot

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Air France KLM 6. Allstate 7. Amazon 8. American Express 9. AmerisourceBergen 10. Aon 11. Apple 12. ATT 13. Autodesk 14. Bank of America 15. Barclays 16. Bayer 17. Berkshire Hathaway 18. Boeing 19. BNP Paribas 20. Citigroup 21. CocaCola 22. Comcast 23. ConocoPhillips 24. Cisco Systems 25. CocaCola 26. Dell 27. Disney

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

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