AirMagnet Survey vs LinkRunner comparison

AirMagnet Survey and LinkRunner are both solutions in the Network Troubleshooting category. AirMagnet Survey is ranked #8 with an average rating of 6.7, while LinkRunner is ranked #1 with an average rating of 8.0. AirMagnet Survey holds a 6.9% mindshare in NT, compared to LinkRunner’s 17.8% mindshare. Additionally, 86% of AirMagnet Survey users are willing to recommend the solution, compared to 90% of LinkRunner users who would recommend it.

AirMagnet Survey

Read 39 AirMagnet Survey reviews

363 Views
204 Comparison Views

86% willing to recommend

LinkRunner

Read 20 LinkRunner reviews

2,466 Views
707 Comparison Views

90% willing to recommend

AirMagnet Survey

LinkRunner

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 11, 2024

LinkRunner and AirMagnet Survey are competing products in the network testing and survey market. AirMagnet Survey seems to have the upper hand in features, while LinkRunner has an advantage in pricing and support.

Features: LinkRunner offers robust testing capabilities, portability, and user-friendly interface for quick tests. AirMagnet Survey provides detailed analysis, comprehensive reporting tools, and advanced survey features.

Room for Improvement: LinkRunner could enhance its data storage capacity, add advanced diagnostic features, and improve its interface. AirMagnet Survey requires better customer support, more frequent updates, and streamlined user interface.

Ease of Deployment and Customer Service: LinkRunner is praised for its straightforward deployment process and responsive customer service. AirMagnet Survey has rigorous setup requirements and sometimes lacks responsive customer support.

Pricing and ROI: LinkRunner is noted for its cost-effectiveness and solid ROI, with pricing starting at $999. AirMagnet Survey, initially more expensive with prices starting at $4,195, delivers good ROI due to its extensive features.

To learn more, read our detailed AirMagnet Survey vs. LinkRunner Report (Updated: April 2025).

Buyer's Guide

AirMagnet Survey vs. LinkRunner

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AirMagnet Survey

Ranking in Network Troubleshooting

8th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Network Modeling and Simulation (2nd)

LinkRunner

Ranking in Network Troubleshooting

1st

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Troubleshooting category, the mindshare of AirMagnet Survey is 6.9%, up from 5.7% compared to the previous year. The mindshare of LinkRunner is 17.8%, down from 23.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

David Olofson

Manager at DD&P Services LLC

It fixes so many problems quickly that we don't regret spending more on high-end tools than most companies

It would be nice to have some more training resources for younger techs. We can use them if we need some assistance, but that usually requires one of us who knows what we're doing to calibrate the programs properly. There's one thing our nXG handhelds do that AirMagnet doesn't do out of the box. The nXG devices can analyze the wired and wireless networks simultaneously and map the networks out. We find it handy. However, if I have that plugged into our older OptiView XG tablets or our laptops, I have no way to analyze both the WiFi and the wired network at the same time and build a single picture with all that data. So far, that's something only our nXG handhelds can do. It would be nice if there were a way to integrate all the network discovery, troubleshooting, and mapping of the WiFi and the wired at the same time. There are almost no products that do that currently. If they managed to do that, they'd probably open up their market pretty quickly.

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Jesse_B

Manager of networks and infrastructure at a government with 5,001-10,000 employees

Impressive ease of use, gives comprehensive results in seconds, and saves a lot of time and resources

I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources. Its ease of use is very impressive. LinkRunner allows me to have my technicians run tests that are normally too complex and require a network specialist. AutoTest works with just one click. AutoTest does a lot of testing that would normally require a network specialist to log in to a switch and check out VLAN based on a port. My technicians don't have to log in to the switch anymore. They can just do AutoTest and information is provided online. So, I no longer have to send a specialist. I can have my technician run these very complex tests. It saves me on resources, time, and site visits. When it comes to troubleshooting, based on my experience, it has given very useful and very helpful information, especially for my field technicians. It has reduced my visits and the amount of presence because it gives a very comprehensive report on your network tests. It tests multiple variables and multiple parameters and gives a very informative report that makes it easy to pinpoint what is the root cause. There are many tools in this one solution. It's basically a bunch of toolkits or tool sets in one device, which makes it very powerful testing equipment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Customer service is great."

"We use the solution for Wi-Fi and networks."

"Clear and easy to use maps."

"It allows us to prepare more real designs. Later, we validate them with actual surveys."

"I would like to rate the product as eight of ten."

"The predictive survey is the most valuable feature. I use it quite often."

"The benefit is with the ease of use of the software, I am able to show the customer, "Here is what your wireless coverage looks like." It is set up in a fashion that non-technical people can understand it."

"The AirMagnet Survey allows you to see the list of APs in the live view. It only supports certain adapters, which can be limiting, but it's also beneficial because these adapters are more comparable to real-life devices like laptops. With Ekahau, Sidekick needs to be used for full features, but I find the Sidekick too strong, which can hamper results. Therefore, I prefer AirMagnet's approach because the adapters provide more realistic readings."

More AirMagnet Survey pros

"It provides a way to test 10Gig connectivity. Previously, we had to hook up a switch. That was our only way. Now, with LinkRunner, we can test on the fly if an SFP is bad or if the switch has the right configuration on it."

"The AutoTest feature makes it easy for you on both ends. It's an excellent feature, especially if you're by yourself. You plug one end in and you hit AutoTest. It sits and waits for you to plug in the other end and it starts testing."

"I like that LinkRunner is an all-in-one device with a touchscreen interface. You don't have to pair it with a phone or anything else to get the full functionality. The built-in tests are one of the most significant advantages. It will pull an IP, ping the gateway, ping out to the intra, and report everything on the screen. It will tell you when a test completes or fails and why."

"In terms of network validation, and copper and fiber Ethernet configuration, I can't imagine life without LinkRunner devices. The minute I got the 10G, everybody was fighting over it. They had never used such a device before and it was just breathtaking for them to very quickly see the validation you can gain from these devices."

"The auto-test feature is vital and does 90 percent of what I need on its own. It's fast and I can get there in just a few clicks. It does a good job and tells me everything I need to know. LinkRunner works pretty quickly and always seems to be accurate."

"The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else."

"AutoTest is very helpful. It's very streamlined and it's very easy to set up and very easy to identify what we want to achieve. It's probably the feature we use the most. It provides us with LLTD, which is very useful."

"The most valuable feature is the end-to-end testing with the "dart," as they call it, where you can test for faults in the cable or if they've been terminated properly."

Cons

"Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps."

"The surveying features are in need of improvement, along with general usability."

"The throughput should be more advanced in the future. They need to add more versions of WiFi than just one."

"It would be nice to have some more training resources for younger techs. We can use them if we need some assistance, but that usually requires one of us who knows what we're doing to calibrate the programs properly."

"But it's definitely a more expensive solution than other ones."

"AirMagnet Survey doesn't cover certain devices in the system."

"Less time consumed doing the real surveys."

"The user interface needs a lot of improvement. The auto-placement of access points is not accurate."

More AirMagnet Survey cons

"It's a bit bulky. It would be nicer if it were a little bit smaller and packed with all its features. I would also like it if the screen were a bit bigger."

"Unlike using an application like Wireshark, this device gives us no way to see network packets specifically to look at what's going on. It doesn't have the capability."

"One area where LinkRunner could be improved is the battery life. Depending on which tests are run, it gets a decent six to eight hours. However, sometimes we need to do back-to-back shifts to meet a deadline, and we need access to an outlet to keep it plugged in and charging. It takes about an hour or two to charge."

"It doesn't turn off automatically, but the toning function goes to sleep. It seems to stop toning after five or six minutes if you don't find the cable. It could be up to ten minutes, but if you don't find the cable that you're trying to tone quick enough, you'll have to go back and restart the tone. So, it doesn't turn itself off, but while toning, it turns itself off."

"One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into that."

"It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load."

"It runs tests quickly, but it takes a while to boot up. It's somewhat disappointing that LinkRunner takes some time to turn on. When I arrive in the space, I usually spend the first two minutes waiting."

"They should allow firmware updates even if you don't have an AllyCare contract. I'm in a situation right now where they've released firmware for bug fixes, but we cannot access those, which makes the device almost useless. You almost want to just throw it out the window because they're not supporting their product unless you have an AllyCare contract."

Pricing and Cost Advice

"The tool's pricing is medium."

"This product is very expensive."

"The moment we began needing more of the vendor's support, the cost became very high; we switched to another solution."

"The pricing needs improvement."

"For technical support, you need an annual license, but it is not worth it."

"There is an annual cost of the solution. There are some additional charges, such as support and maintenance."

"The licensing of AirMagnet Survey is different when compared to Ekahu. It is a third of the cost of Ekahau but there are no dedicated laptops to the Sidekick. AirMagnet allows you to license an adapter and share that adapter."

"The 10Gig ones are quite expensive, and we have only two of them, but I know that this option was cheaper than the other 10Gig option we looked at, and we're very happy with it."

"I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."

"Its pricing is all right. Of course, from the business point of view, the cheaper it is, the better it is, but I prefer to spend a bit more money to get a quick response, which is helpful especially when we are onsite or in a very critical situation. We are not only paying for the product. We are paying for the people behind the product in terms of developers and technical support. When you need some help, they will be behind it, and they'll support you. There are no additional costs other than the standard licensing fee."

"It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."

"They offer one price. I do like paying for support because I get software updates that way."

"I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."

"We... decided to go with NetAlly for the price and the bang for the buck."

"It was difficult to sell this to my management because the price is really high compared to other testing tools. However, we've seen a pretty good return on investment considering our outcomes and the time we have saved. The first year has been great."

Top Industries

By visitors reading reviews

Computer Software Company

15%

Educational Organization

Government

Manufacturing Company

University

11%

Government

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AirMagnet Survey?

We use the solution for Wi-Fi and networks.

See all answers

What needs improvement with AirMagnet Survey?

AirMagnet Survey needs to support Wi-Fi 6E otherwise they can lose to the competition. They also need to allow better grouping of SSIDs to one AP, removing the need to filter manually. At the momen...

See all answers

What is your primary use case for AirMagnet Survey?

We use AirMagnet Survey, for site verifications after the wireless system has been installed. We conduct pre and post-install surveys with it. We have reduced the use since now our customers requir...

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Comparisons

Ekahau Site Survey vs AirMagnet Survey

Compared 81% of the time

iBwave Wi-Fi vs AirMagnet Survey

Compared 6% of the time

AirCheck G3 vs AirMagnet Survey

Compared 4% of the time

Aruba Wireless vs AirMagnet Survey

Compared 3% of the time

NetAlly EtherScope nXG vs AirMagnet Survey

Compared 3% of the time

More AirMagnet Survey Competitors

NetAlly EtherScope nXG vs LinkRunner

Compared 29% of the time

LinkSprinter vs LinkRunner

Compared 25% of the time

IxChariot vs LinkRunner

Compared 25% of the time

AirCheck G3 vs LinkRunner

Compared 13% of the time

OneTouch AT Network Assistant vs LinkRunner

Compared 9% of the time

Product Reports

Buyer's Guide

AirMagnet Survey

April 2025

Download AirMagnet Survey product report

Buyer's Guide

LinkRunner

April 2025

Download LinkRunner product report

Overview

AirMagnet Survey PRO enables network professionals to design, deploy, and validate Wi-Fi 6 networks for optimal performance, security, and compliance. It also calculates the ideal quantity, placement, and configuration of APs for a successful wireless LAN deployment. AirMagnet Survey PRO goes beyond simply verifying RF coverage by plotting actual end-user network performance in terms of connection speed, throughput, and packet statistics by allowing you to use any Wi-Fi adapter or AirMapper™ Site Survey on the AirCheck™ G2 and EtherScope® nXG. Survey PRO helps you get Wi-Fi installations right the first time, preventing costly rework and user complaints.

NetAlly

LinkRunner AT 3000 & 4000. Next Generation Copper and Fiber Ethernet AutoTester. Fast and comprehensive validation of network links and powerful copper and fiber network connectivity troubleshooting. Tests from 10Mbps to 10Gbps, PoE, VLAN, switch port, path analysis, packet capture, topology mapping and so much more!

NetAlly

Sample Customers

Houston Methodist Hospital, Love's Travel Stops

Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.

Buyer's Guide

AirMagnet Survey vs. LinkRunner

April 2025

Free Report: AirMagnet Survey vs. LinkRunner

Find out what your peers are saying about AirMagnet Survey vs. LinkRunner and other solutions. Updated: April 2025.

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