I am a consultant and I work with this product at a high level. It is used for spectrum analysis and wireless surveying.
The most valuable features are the survey, spectrum analysis, and reporting.
The surveying features are in need of improvement, along with general usability. For example, they should import functions from other products that make things easier from a planner's point of view.
The antenna options should be enhanced.
It takes a little while to render the coverage maps.
The price could be lower.
The updates are few and far between, so they should release them more regularly.
I have been using AirMagnet Survey for ten years.
Overall, the stability is not too bad.
Technical support is a little bit slow to respond. I would say that they are about average.
This product is very expensive.
Our license is coming up for renewal and we're planning to have a close look at Ekahau. We will be comparing the two and possibly look to change.
My advice for anybody who is considering AirMagnet is to have a look at Ekahau Survey, as well. This is something that we plan on doing before our next renewal.
I would rate this solution a six out of ten.