AgilePoint and Salesforce Platform cater to different needs in business process management and customer relationship management, respectively. AgilePoint appears to stand out for its flexibility and customer service, while Salesforce Platform is recognized for its broad feature set and user satisfaction.
Features: AgilePoint users find value in robust workflow automation, low-code capabilities, and integration with other systems. Salesforce Platform is praised for its extensive CRM functionalities, scalability, and a rich third-party app ecosystem.
Room for Improvement: AgilePoint can improve performance speed, UI modernization, and system efficiency. Salesforce users suggest addressing the steep learning curve, better customer support, and improved usability.
Ease of Deployment and Customer Service: AgilePoint is known for straightforward deployment and strong customer service with prompt assistance. Salesforce Platform offers comprehensive deployment options but is noted for a complex setup process and less responsive support.
Pricing and ROI: AgilePoint users find it cost-effective with good ROI, appreciating its licensing and scaling costs. Salesforce Platform is perceived as expensive but worth the investment due to its extensive feature set and business impact.
| Product | Market Share (%) |
|---|---|
| Salesforce Platform | 4.8% |
| AgilePoint | 1.0% |
| Other | 94.2% |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 26 |
| Large Enterprise | 39 |
AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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