No more typing reviews! Try our Samantha, our new voice AI agent.

Agentforce vs Atera comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Agentforce
Ranking in Agentic Automation
12th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
AI-Agent Builders (6th), AI Customer Support (76th), AI Sales & Marketing (11th)
Atera
Ranking in Agentic Automation
7th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (13th), Network Monitoring Software (35th), IT Infrastructure Monitoring (35th), IT Service Management (ITSM) (12th), Remote Monitoring and Management (RMM) (6th), Patch Management (12th), AIOps (17th)
 

Mindshare comparison

As of April 2026, in the Agentic Automation category, the mindshare of Agentforce is 1.3%, up from 0.0% compared to the previous year. The mindshare of Atera is 0.5%. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
Atera0.5%
Agentforce1.3%
Other98.2%
Agentic Automation
 

Featured Reviews

Use Agentforce?
Leave a review
AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
report
Use our free recommendation engine to learn which Agentic Automation solutions are best for your needs.
885,444 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
12%
Comms Service Provider
8%
Financial Services Firm
8%
Educational Organization
10%
Construction Company
8%
Comms Service Provider
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
 

Comparisons

 

Also Known As

Salesforce Agentforce
No data available
 

Overview

 

Sample Customers

Information Not Available
MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Find out what your peers are saying about Automation Anywhere, UiPath, Microsoft and others in Agentic Automation. Updated: March 2026.
885,444 professionals have used our research since 2012.