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Agency AI vs Concentrix comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Agency AI
Ranking in Customer Success Management
17th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Concentrix
Ranking in Customer Success Management
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IT Support Services (2nd)
 

Mindshare comparison

As of April 2026, in the Customer Success Management category, the mindshare of Agency AI is 1.8%, down from 2.8% compared to the previous year. The mindshare of Concentrix is 6.2%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Success Management Mindshare Distribution
ProductMindshare (%)
Concentrix6.2%
Agency AI1.8%
Other92.0%
Customer Success Management
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Construction Company
10%
Comms Service Provider
10%
University
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
 

Also Known As

No data available
Convergys, ServiceSource
 

Overview

 

Sample Customers

Information Not Available
DIRECTV