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Adobe Sign vs DocuSign vs SignNow comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2025, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 12.5%, up from 10.9% compared to the previous year. The mindshare of DocuSign is 29.1%, down from 30.6% compared to the previous year. The mindshare of SignNow is 5.7%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature)
 

Featured Reviews

Gerges Ghaly - PeerSpot reviewer
Easy to manage, deploy and use
There were some issues I was facing where some users didn't get applied for a policy and the updates didn't send out. For example, If I changed the job title, it's not automatically updated and I have to make sure that the information is corrected. So sometimes it happens that when I log in, the script is wrong, so I have to remove the signature and make it update again. I think that the performance could be better and so could the auto-updates when filling in new columns and information.
Oladele Olawusi - PeerSpot reviewer
Provides excellent features and workflows and can be deployed quickly
I like the workflow. It enables us to configure the envelope and send it to multiple people for signatures. We can structure the signature. The users can sign the document in a particular order or all at the same time The support is not accessible sometimes to African businesses. I have been…
Claudio Chalom - PeerSpot reviewer
Prompt tech support; good pricing
Before we started using SignNow, we used to send enrollment agreements to our customers via email, manually asking them to sign those agreements. It was troublesome for them to print the agreements out, sign them, scan them, and then send them back. That was causing a lot of issues when it comes to getting the agreement before the actual contract starts. The reminder feature is also very important. When we send them this agreement electronically, it looks nice to the customer. Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."
"Adobe Sign is a reliable product with good support and a continuous improvement process in place."
"Regarding the most valuable feature of the solution, I would say that it is easy to use."
"The ability to sign digitally is very convenient."
"It makes it very easy to sign documents."
"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."
"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."
"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."
"The most valuable feature of DocuSign is its ability to save time."
"Very convenient, saves dealing with hard copies of documents."
"DocuSign is easy to use. I also like the document tracking features."
"We can structure the signature."
"The solution is reasonably priced."
"The solution is stable."
"This speeds up the sign-off process."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"I like that it works well for my company. I will not be switching to another solution. I don't have any complaints."
"Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent."
"It was easy to send it around to only the relevant parties."
 

Cons

"The solution could always be more secure."
"The support could improve in Adobe Sign."
"It works. I have no notes for improvement."
"The UI has room for improvement."
"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."
"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."
"It is hard to keep up with continuous improvements."
"The price of the solution could improve for certain plans."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"We'd like to have some integration with some of our IT services."
"I could always use better security around the solution."
"It should automatically be datestamped beside the signature."
"The support is not accessible sometimes to African businesses."
"I would like for this solution to send me a copy of the signed document automatically."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"I'm not sure if this option was available; however, after having the form signed, I had to send it to a third party that would take the form and deals with it. There wasn't an option to have the forms, once signed, to a third party."
"The area I think this solution can improve is user features."
"In the next release, I would like more protection. Security is of the highest importance for our company."
 

Pricing and Cost Advice

"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."
"As of now, there are no monthly expenses involved in the solution."
"The free edition allows us to use the signature feature."
"The tool is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
12%
Financial Services Firm
10%
Healthcare Company
8%
Financial Services Firm
15%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
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Comparisons

 

Also Known As

Echosign
DocuSign eSignature, CoSign, DocuSign eNotary
No data available
 

Overview

 

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America
Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
salesforce, Office 365, Google Aps, SharePoint, MobileIron, Redbooth
Find out what your peers are saying about Docusign, Conga, Adobe and others in eSignature (Electronic Signature). Updated: June 2025.
856,873 professionals have used our research since 2012.