Adobe Sign vs DocuSign vs SignNow comparison

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Adobe Sign

DocuSign

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Adobe Sign, DocuSign, and SignNow based on real PeerSpot user reviews.

Find out what your peers are saying about Docusign, SignNow, Dropbox and others in eSignature (Electronic Signature).

To learn more, read our detailed eSignature (Electronic Signature) Report (Updated: March 2026).

eSignature (Electronic Signature)

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Helped 885,444 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of April 2026, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 7.4%, down from 12.8% compared to the previous year. The mindshare of DocuSign is 18.5%, down from 31.5% compared to the previous year. The mindshare of SignNow is 4.3%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eSignature (Electronic Signature) Mindshare Distribution
Product	Mindshare (%)
DocuSign	18.5%
SignNow	4.3%
Adobe Sign	7.4%
Other	69.8%

eSignature (Electronic Signature)

Featured Reviews

Bishen Gosai

Acrobat Sign Specialist at Learning Curve

Streamlined customer onboarding has reduced processing time from days to under an hour

There are several phenomenal features in Adobe Sign, and for me personally, the web forms feature is one of the best because it allows flexibility and the ability for signers to access the documents remotely without having to be sent a document for signature. All they need is a link or a QR code to the actual web form, which enables them to fill in and sign the document electronically on any device. The web forms feature has saved a lot of time and administration back and forth from a customer and supplier perspective. In general, it has added a whole level of efficiency for the organization as a whole. As mentioned with the customer registration document, Adobe Sign has greatly improved efficiency for the processing of customer registration documents. Previously, the process took potentially anything up to 10 working days, but with the current process in place, it has been minimized down to less than 60 minutes.

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AshishKumar13

Senior Consultant at a consultancy with 51-200 employees

Advanced management and seamless integration improve document workflows

The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.

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Vopic Mishra

Director of Operations at EY

Digital signatures have transformed contract approvals and saved time across our teams

My experience while using SignNow has been five to six years. The mobile app support has been really helpful because they have been really proactive in case we want to reach out to them about any issue. We reach out to them instantly and they quickly give us a solution to our problem or support us 24/7. That has really worked well, especially with our mobile support when we or our clients have concerns with the mobile app. The mobile app has also been really great because it helps our team while working from home or remotely. They are able to open the mobile app and sign documents on the go, promoting collaboration. SignNow has positively impacted my organization. Since we started using SignNow, it has improved the time for signature collection, saving both parties time and reducing client doubts about signing with us. It has improved team collaboration because we all have access to this tool, and NDAs are signed much faster than they used to be. Reusable templates help out a lot.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It makes it very easy to sign documents."

"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."

"I give the stability a ten out of ten."

"The ability to sign digitally is very convenient."

"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."

"Regarding the most valuable feature of the solution, I would say that it is easy to use."

"Previously, the process took potentially anything up to 10 working days, but with the current process in place, it has been minimized down to less than 60 minutes."

"We heavily relied on Adobe Sign for signature workflows, Advanced Sharing method, tracking reports, creating products, and assigning accounts to new users."

More Adobe Sign pros

"I appreciate that I can see when they've viewed the document, when they've signed the document, and the status of the document, which is probably my favorite feature in DocuSign."

"You can customize how you want to use the solution."

"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."

"The most valuable feature of DocuSign is its ability to save time."

"We can structure the signature."

"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."

"Very convenient, saves dealing with hard copies of documents."

"The solution is reasonably priced."

More DocuSign pros

"SignNow is a very intuitive digital signature service that is very solid and cost-effective."

"My advice to others looking into using SignNow is that it is one of the best e-signature platforms that saves a lot of time and effort between clients and customers, especially when there are no face-to-face meetings, saving costs including traveling."

"SignNow has positively impacted my organization because these quick things that need manual intervention are faster, and it is helpful due to fast approvals, lower cost because of email-based processes, and strong traceability for audits and compliance purposes."

"My advice for others looking into using SignNow is that if an organization needs a simple yet extremely efficient piece of software that allows your team to distribute, execute, and deliver agreements from anywhere, anytime, then SignNow is the real deal."

"SignNow has been really helpful in my organization, especially in reduction of human errors during the signing process, and it has also been cost-effective and time-saving through elimination of traveling to come and sign documents and return."

"As we work remotely in our organization, most people are not available in the offices, and the whiteboards in Miro Business - Enterprise have been a lifesaver for us."

"SignNow has positively impacted my organization by being very helpful in sending documents for quick approval and quick signing to save time."

More SignNow pros

Cons

"I think that the performance could be better and so could the auto-updates when filling in new columns and information."

"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."

"Last year we were informed that the integration between SharePoint and Adobe Sign was expiring in July 2024, prompting us to create a Power Automate flow to automate agreements in Adobe Sign using Power App and Power Automate flow inbuilt with the SharePoint site."

"It works. I have no notes for improvement."

"The support could improve in Adobe Sign."

"The price of the solution could improve for certain plans."

"It is hard to keep up with continuous improvements."

"The UI has room for improvement."

More Adobe Sign cons

"There are sometimes delays in user communication."

"I could always use better security around the solution."

"I would like for this solution to send me a copy of the signed document automatically."

"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."

"The support is not accessible sometimes to African businesses."

"Resolution from customer service and their response rate in resolving issues needs to be improved."

"If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved."

"DocuSign's mobile application could be better. It has some compatibility issues."

More DocuSign cons

"However, the challenge occurs when a large number of users are simultaneously on the whiteboards, but otherwise, there is no problem with scalability."

"In the next release, I would like more protection. Security is of the highest importance for our company."

"The biggest downside or challenge for us was having to involve support to enable SSO."

"So far things are going well, but one thing that I would love to see improvement on is integration with Google Sheets for collecting response data, as it doesn't work properly."

"However, the challenge occurs when a large number of users are simultaneously on the whiteboards, but otherwise, there is no problem with scalability."

"There are just some small glitches or small improvements needed to make it a perfect tool, such as blurry image fixing, adding comments to text which is not currently possible, and a double sending glitch."

"I would suggest that SignNow improve by providing a summary of the document, as that is the one feature I think could be better."

"SignNow can be improved by having more granular admin roles, permissions, and some strong domain organizational controls."

More SignNow cons

Pricing and Cost Advice

"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."

"The free edition allows us to use the signature feature."

"As of now, there are no monthly expenses involved in the solution."

"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."

"The tool is expensive."

Information not available

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Top Industries

By visitors reading reviews

Training & Coaching Company

11%

Computer Software Company

Government

Healthcare Company

No data available

Comms Service Provider

11%

Energy/Utilities Company

11%

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Midsize Enterprise	4
Large Enterprise	15

Questions from the Community

What is your experience regarding pricing and costs for Adobe Sign?

Pricing for Adobe Sign was very straightforward. It is licensed per transaction, and while it does have a per-user li...

What needs improvement with Adobe Sign?

Adobe Sign has a phenomenal roadmap in terms of new features being added, and this is constantly being enhanced on a ...

What is your primary use case for Adobe Sign?

My main use case for Adobe Sign internally from an organization perspective is that I have set up a customer registra...

What do you like most about DocuSign eSignature?

We can structure the signature.

What is your experience regarding pricing and costs for DocuSign eSignature?

Our IT team handles all pricing aspects, including setup and licensing costs for DocuSign, so I don't have informatio...

What needs improvement with DocuSign eSignature?

I find the new updated formatting and template system in DocuSign problematic. When I format and create content in th...

What needs improvement with SignNow?

The biggest downside or challenge for us was having to involve support to enable SSO. It would be nice to be able to ...

What is your primary use case for SignNow?

My main use case for SignNow is that it is easy to set up and easier for users, usually requiring little to no traini...

What advice do you have for others considering SignNow?

My advice to others looking into using SignNow is that it is a great contract management tool. It has improved collab...

Nintex eSign vs Adobe Sign

Comparisons

SharePoint vs Adobe Sign

Compared 10% of the time

ShareFile vs Adobe Sign

Compared 6% of the time

Dokobit vs Adobe Sign

Compared 6% of the time

Compared 6% of the time

Nitro Sign vs Adobe Sign

Compared 5% of the time

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SharePoint vs DocuSign

Compared 14% of the time

OpenText Core Signature vs DocuSign

Compared 8% of the time

Dokobit vs DocuSign

Compared 6% of the time

Box Sign vs DocuSign

Compared 5% of the time

Zoho Sign vs DocuSign

Compared 4% of the time

More DocuSign Competitors

Zoho Sign vs SignNow

Compared 14% of the time

BoldSign vs SignNow

Compared 11% of the time

ShareFile vs SignNow

Compared 9% of the time

OneSpan Sign vs SignNow

Compared 8% of the time

Nintex eSign vs SignNow

Compared 7% of the time

More SignNow Competitors

Product Reports

Adobe Sign

Download Adobe Sign product report

DocuSign

Download DocuSign product report

Download SignNow product report

Also Known As

Echosign

DocuSign eSignature, CoSign, DocuSign eNotary

No data available

Overview

Adobe Sign is a reliable and user-friendly digital signature solution that offers a range of customization options and robust security features and allows users to sign, send, and manage documents online. It's a cloud-based service that streamlines the signature process and reduces the need for physical paperwork.

Based on user reviews, Adobe Sign is highly regarded for its ease of use and integration with other Adobe products. Users appreciate the intuitive interface, which makes it easy to navigate and complete tasks quickly. The software offers a range of customization options, such as adding branding elements and creating templates, which users find helpful in personalizing their documents.

The platform uses encryption and authentication protocols to ensure that all documents are secure and comply with industry standards. Users can also set access controls and track document activity, providing an additional layer of protection and accountability.

Some users have reported occasional glitches and slow loading times, but these issues are generally minor and do not detract from the overall positive experience with the software.

Adobe

DocuSign electronic signature platform seems to be very easy to use, both for document senders and signers, ensuring broad adoption and user satisfaction. DocuSign supports all types of signing scenarios, from the simplest to the most complex, and is easily configurable so you don't have to modify your documents or workflows. Plus, with the most robust eSignature mobile capability, you can securely sign anywhere, anytime on any Internet-enabled device.

Docusign

SignNow is a highly-rated electronic signature software that offers a user-friendly interface and customizable features. It provides advanced security measures, integrates with other software, and has excellent customer support. It's an efficient and secure solution for electronic signature needs.

SignNow helps businesses save time and money, increase productivity, and impress customers and clients with our easy to use but versatile esignature software. We like useful software that is simple and straightforward. SignNow was created to be solution that can integrate with the most complex business processes while still being simple enough to figure out on your first try, without any confusion or issues

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson

salesforce, Office 365, Google Aps, SharePoint, MobileIron, Redbooth

eSignature (Electronic Signature)