Actional vs ServiceNow Cloud Observability comparison

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183 views|145 comparisons
100% willing to recommend
ServiceNow Logo
981 views|817 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between Actional and ServiceNow Cloud Observability based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Actional vs. ServiceNow Cloud Observability Report (Updated: May 2024).
769,630 professionals have used our research since 2012.
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769,630 professionals have used our research since 2012.
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Top Answer:The dashboard and graphics must be improved. We export the information to Grafana because it provides better visualization. The performance is a bit slow when we deal with the traces and spams to load… more »
Top Answer:We use the product for traceability.
Ranking
Views
183
Comparisons
145
Reviews
0
Average Words per Review
0
Rating
N/A
Views
981
Comparisons
817
Reviews
3
Average Words per Review
537
Rating
7.3
Comparisons
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Overview
Actional (CX-Monitor) automatically discovers both systems and processes associated with your active customer journeys or applications and gives you real-time operational profiles and analysis of each system and process.

ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports. 

Sample Customers
Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage
InVision, Twilio, Lyft, Yext, DigitalOcean,
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company18%
Financial Services Firm17%
Manufacturing Company10%
Retailer9%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise7%
Large Enterprise79%
Buyer's Guide
Actional vs. ServiceNow Cloud Observability
May 2024
Find out what your peers are saying about Actional vs. ServiceNow Cloud Observability and other solutions. Updated: May 2024.
769,630 professionals have used our research since 2012.

Actional is ranked 75th in Application Performance Monitoring (APM) and Observability while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. Actional is rated 9.0, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of Actional writes "Decent tool, needs additional integration with automation tool". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". Actional is most compared with CentraSite, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Datadog, Dynatrace and Elastic Observability. See our Actional vs. ServiceNow Cloud Observability report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.