ACT! and monday.com offer solutions for managing business processes, competing in the business management software category. ACT! has an advantage in CRM capabilities, while monday.com shines in project management.
Features: ACT! offers strong customer relationship management with advanced CRM functionalities. monday.com provides project management, comprehensive project tracking, and collaboration tools. It also integrates well with external applications for managing diverse workflows.
Ease of Deployment and Customer Service: ACT! has a structured setup process that supports CRM operations. monday.com features a cloud-based deployment with intuitive onboarding, emphasizing rapid integration. Its customer service is noted for responsiveness and broad support resources.
Pricing and ROI: ACT! demands a higher upfront cost, reflecting its CRM depth, with potential substantial returns for long-term CRM management. monday.com offers a flexible pricing structure with scalable options, offering often quicker ROI due to lower initial setup costs and broad usability.
| Product | Market Share (%) |
|---|---|
| monday.com for Enterprise | 1.9% |
| ACT! | 0.6% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 177 |
| Midsize Enterprise | 25 |
| Large Enterprise | 21 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
