Acronis Cyber Protect vs HPE Zerto Software comparison

Acronis Cyber Protect and HPE Zerto Software are strong contenders in the data protection and disaster recovery category. HPE Zerto Software seems to have the upper hand in disaster recovery efficiency, especially with its near-zero RPO and seamless VM replication, which is more favorable for those requiring high-level disaster recovery solutions.

Features: Acronis Cyber Protect offers robust data backup and recovery capabilities with support for cloning, incremental, full, and differential backups. It also provides data synchronization and secure online backups along with integrated anti-ransomware features. HPE Zerto Software provides near-zero RPO and continuous data protection, making it ideal for minimizing downtime. It facilitates seamless migrations and efficient VM replication across data centers and cloud platforms.

Room for Improvement: Users of Acronis Cyber Protect point out installation complexity, an outdated interface, and resource-heavy operations as areas for enhancement. There's also a need for improved integration and documentation. HPE Zerto Software could benefit from enhancing its backup capabilities, offering better licensing flexibility, and streamlining support. Users call for more automated processes and more comprehensive reporting features to enhance its offering.

Ease of Deployment and Customer Service: Acronis Cyber Protect supports environments across hybrid cloud, public cloud, and on-premises, with mixed reviews regarding customer service. Complex issues often require escalation and support is not always available in real-time. HPE Zerto Software is noted for its straightforward deployment and appliance option, though the learning curve can be steep. Improved customer service responsiveness is needed, despite the product being easier to set up.

Pricing and ROI: Acronis Cyber Protect provides various licensing options, including perpetual licenses, with a flexible pricing model beneficial for SMBs. However, the complexity of pricing options is mentioned, and the reseller model lacks cost advantages. HPE Zerto Software is generally seen as more expensive but is justified by its reliable disaster recovery capabilities. A per-VM licensing model is available, although it is considered inflexible by some. Its robust performance in reducing downtime offers a strong ROI for critical operations.