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Acronis Cyber Protect vs NetApp AltaVault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Users report a positive ROI for Acronis Cyber Protect, valuing recovery capabilities despite some financial challenges with bundled packages.
Sentiment score
7.8
NetApp AltaVault boosts efficiency and cost savings by optimizing data storage, reducing hardware needs, and enhancing data protection.
 

Customer Service

Sentiment score
6.4
Customer service and technical support vary, with unreliable response times despite valued 24/7 availability and remote access.
Sentiment score
6.9
NetApp AltaVault's technical support is highly rated for effectiveness, responsiveness, and reliability, especially during critical issues.
I'll give them a nine for how responsive they are in technical support.
Whenever I have a question, they respond very quickly each time.
The support takes too much time to respond to callbacks.
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable, flexible, and performant, with minor issues affecting on-premise users more than cloud users.
Sentiment score
7.4
NetApp AltaVault is scalable and user-friendly, ideal for dynamic data and favored by SMBs despite slower Middle Eastern adoption.
Acronis Cyber Protect is a scalable product.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
 

Stability Issues

Sentiment score
7.3
Acronis Cyber Protect is dependable, stable, with efficient backups, though updates and UI delays pose occasional challenges.
Sentiment score
7.8
NetApp AltaVault is highly stable with no major issues reported and consistently high stability ratings from users.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
 

Room For Improvement

Acronis Cyber Protect could improve user interface, installation, compatibility, performance, support, pricing, and integration for enhanced functionality.
NetApp AltaVault requires better web support, faster indexing, and enhanced integration; some users consider it outdated and uncompetitive.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Acronis Cyber Protect could be more affordable, especially for us in South America.
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
 

Setup Cost

Acronis Cyber Protect offers affordable licensing options, though some find it expensive in large environments, yet valued for capabilities.
NetApp AltaVault is considered costly by some users, with licensing averaging $3,000 yearly and notable use cases at $375,000 annually.
I would rate the price as nine out of ten.
 

Valuable Features

Acronis Cyber Protect combines easy interface, backup, and cybersecurity for versatile OS support with centralized management and cloud storage.
NetApp AltaVault offers easy setup, great support, flexible integration, cost-effective storage, and excels in usability and data management.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
It also encrypts your backups and makes it safe, so it doesn't get affected with viruses.
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
8th
Ranking in Cloud Backup
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
122
Ranking in other categories
No ranking in other categories
NetApp AltaVault
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
47th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Deduplication Software (12th), Disk Based Backup Systems (7th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of June 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 6.0%, down from 8.2% compared to the previous year. The mindshare of NetApp AltaVault is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

SameerMogale - PeerSpot reviewer
Encounter challenges in troubleshooting but experience efficient customer support
The application itself is a bit bloated. Although it has a lot of features when it comes to troubleshooting, we don't basically know where to start even though we do give them the log files to troubleshoot they don't give us a proper solution set. So I would say because it's bloated, it's a bit more difficult to troubleshoot where you get certain errors. From my side, on the POC I didn't really need to do much. It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems. So on a day-to-day basis, you don't even maintain it, you just forget about it. You get alerts, but usually in between. It's quite easy to manage. To be honest with you, since I didn't really test that option of Acronis Cyber Protect, it's supposed to make everything feasible and easy to manage but I never got the option of testing it out, so I cannot really say at this stage.
Naveen Radhwani - PeerSpot reviewer
Reliable, fulfils compliance requirements, and enables to manage data backups easily
I use the solution for backup and recovery Our systems have become more stable and scalable after using NetApp AltaVault. The dashboard is useful for managing data backups. The deduplication technology helps me take offline backups efficiently. The workload on the end team has been reduced. It…
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
11%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
12%
Financial Services Firm
10%
Computer Software Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
AltaVault
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Find out what your peers are saying about Acronis Cyber Protect vs. NetApp AltaVault and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.