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Acronis Cyber Protect Home Office vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Home ...
Ranking in Backup and Recovery
43rd
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Anti-Malware Tools (23rd)
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
23rd
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Cloud Backup (20th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (15th), SaaS Backup (12th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect Home Office is 0.3%, up from 0.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Infrascale Backup & Disaster Recovery0.5%
Acronis Cyber Protect Home Office0.3%
Other99.2%
Backup and Recovery
 

Featured Reviews

BH
Reliable backup tool ensures quick restoration and peace of mind
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including system images of the Windows C drive and all the data drives. This is for a small business, just myself The reliable tool allows for quick restoration from backup copies, meaning I…
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The malware feature is most valuable."
"The customer service and support are excellent."
"The reliable tool allows for quick restoration from backup copies, meaning I do not have to reload Windows or programs."
"Acronis schedules in the background and does incremental images so it doesn’t take forever to backup."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
 

Cons

"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back."
"I had a couple of false positives, but that’s it."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems."
"The configuration needs improvement."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
 

Pricing and Cost Advice

Information not available
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The licensing is based on how much data you have plus what appliances you need."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"Our licensing fees are billed every four months."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"I appreciate their pricing. We went for this solution for its pricing."
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Top Industries

By visitors reading reviews
Comms Service Provider
35%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
6%
Computer Software Company
16%
Healthcare Company
14%
Performing Arts
13%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Large Enterprise1
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Home Office?
I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back.
What is your primary use case for Acronis Cyber Protect Home Office?
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including system images of the Windows C drive and all the data drives. This is for a small...
What is your experience regarding pricing and costs for Infrascale Platform?
I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...
What needs improvement with Infrascale Platform?
Infrascale Backup & Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...
What is your primary use case for Infrascale Platform?
I have been using Infrascale Backup & Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Acronis Cyber Protect Home Office vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2025.
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