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Acronis Cyber Protect Home Office vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Home ...
Ranking in Backup and Recovery
38th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Anti-Malware Tools (24th)
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
64th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Cloud Backup (52nd), Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (33rd), SaaS Backup (44th)
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect Home Office is 0.2%, up from 0.0% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

BH
Reliable backup tool ensures quick restoration and peace of mind
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including system images of the Windows C drive and all the data drives. This is for a small business, just myself The reliable tool allows for quick restoration from backup copies, meaning I…
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The malware feature is most valuable."
"The customer service and support are excellent."
"Acronis schedules in the background and does incremental images so it doesn’t take forever to backup."
"The reliable tool allows for quick restoration from backup copies, meaning I do not have to reload Windows or programs."
"The most valuable feature of this solution is that it is simple to use."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"The initial setup was straightforward and we received support from the manufacturer."
 

Cons

"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems."
"The configuration needs improvement."
"I had a couple of false positives, but that’s it."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
 

Pricing and Cost Advice

Information not available
"I appreciate their pricing. We went for this solution for its pricing."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"The licensing is based on how much data you have plus what appliances you need."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
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Top Industries

By visitors reading reviews
Comms Service Provider
35%
Computer Software Company
13%
Performing Arts
7%
Manufacturing Company
4%
Computer Software Company
16%
Financial Services Firm
16%
Real Estate/Law Firm
10%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Home Office?
I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back.
What is your primary use case for Acronis Cyber Protect Home Office?
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including system images of the Windows C drive and all the data drives. This is for a small...
What is your experience regarding pricing and costs for Infrascale Platform?
I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...
What needs improvement with Infrascale Platform?
I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...
What is your primary use case for Infrascale Platform?
We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Acronis Cyber Protect Home Office vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.