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Acronis Cyber Protect vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Users report a positive ROI for Acronis Cyber Protect, valuing recovery capabilities despite some financial challenges with bundled packages.
Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
 

Customer Service

Sentiment score
6.5
Customer service and technical support vary, with unreliable response times despite valued 24/7 availability and remote access.
Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
I'll give them a nine for how responsive they are in technical support.
Whenever I have a question, they respond very quickly each time.
I rate the support of Acronis Cyber Protect as excellent, which means very good support.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable, flexible, and performant, with minor issues affecting on-premise users more than cloud users.
Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
Acronis Cyber Protect is a scalable product.
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect is dependable, stable, with efficient backups, though updates and UI delays pose occasional challenges.
Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
 

Room For Improvement

Acronis Cyber Protect could improve user interface, installation, compatibility, performance, support, pricing, and integration for enhanced functionality.
Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
Having something such as a community for peer-to-peer interaction would be a valuable asset.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
 

Setup Cost

Acronis Cyber Protect offers affordable licensing options, though some find it expensive in large environments, yet valued for capabilities.
Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
I would rate the price as nine out of ten.
 

Valuable Features

Acronis Cyber Protect combines easy interface, backup, and cybersecurity for versatile OS support with centralized management and cloud storage.
Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
It also encrypts your backups and makes it safe, so it doesn't get affected with viruses.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Cloud Backup (6th)
Unitrends
Ranking in Backup and Recovery
33rd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 3.4%, down from 4.7% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect3.4%
Unitrends0.5%
Other96.1%
Backup and Recovery
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
Derek Schneider - PeerSpot reviewer
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
12%
Manufacturing Company
8%
Retailer
4%
Retailer
17%
Manufacturing Company
13%
Educational Organization
11%
Non Profit
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise15
Large Enterprise23
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your primary use case for Unitrends?
I use Unitrends to back up my VMware virtual machines and files, ensuring redundancy for both disks and protection against ransomware. I have implemented an air gap strategy by keeping some backups...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Acronis Cyber Protect vs. Unitrends and other solutions. Updated: September 2025.
872,029 professionals have used our research since 2012.