There is room for improvement in terms of file storage. Recently, we had a scenario in which, in a file share, we had increased the IOPS capacity; this was for the production environment. We had previously done that, but for some reason, it went down. We weren't able to access that specific drive or volume. So, because it was production, it impacted our clients also. We had an AWS support call. Basically, they also did the same steps which we were requiring. We had requested them to decrease the IOPS capacity and make the volume available so that at least the customer impact would be reduced, but we had to wait around, like, more than 300 GBs. So, for volume recovery, we had to wait around eight hours. That took major downtime. So, it was just a small task; we had done it for increasing dial-ups, but we were not sure what went wrong, and even AWS didn't have an answer. So we had to wait a full eight hours for this to be available from the snapshot, and then we were able to attach it again. That was a major downtime or an area on which AWS could improve.
