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ADP Workforce Now vs Access PeopleXD comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Access PeopleXD
Ranking in Benefits Administration
26th
Ranking in Talent Management
39th
Ranking in HR Analytics Software
14th
Average Rating
3.0
Number of Reviews
1
Ranking in other categories
Expense Management (16th)
ADP Workforce Now
Ranking in Benefits Administration
7th
Ranking in Talent Management
14th
Ranking in HR Analytics Software
5th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Cloud HCM (11th)
 

Mindshare comparison

As of May 2026, in the Benefits Administration category, the mindshare of Access PeopleXD is 1.4%, up from 0.4% compared to the previous year. The mindshare of ADP Workforce Now is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
ADP Workforce Now3.1%
Access PeopleXD1.4%
Other95.5%
Benefits Administration
 

Featured Reviews

reviewer951189 - PeerSpot reviewer
IT Manager at a retailer with 10,001+ employees
Has many features in need of improvement, including its monitoring, interface, dashboard and technical support
The solution has many areas in need of improvement. I cannot cite just one or two. These include management, monitoring, interface, dashboard and technical support, by way of example. A checklist should be included and the user interface should be addressed. The solution has a function which allows one to give feedback for every employee and to do so overall. The visibility, GUI and features involved in the feedback function are not up to snuff. Employee service details are an issue.
Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable."
"We use the solution for employee and manager services and person management and employee records."
"The most valuable features are the reporting and benefits piece."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."
"The most valuable feature to me is performance management because we just started using that."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
 

Cons

"The solution has many areas in need of improvement, including management, monitoring, interface, dashboard and technical support."
"The solution has many areas in need of improvement, including management, monitoring, interface, dashboard and technical support."
"Its benefits portal could be user-friendly."
"The report functionality is not as good as competitive products."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"Support leaves a lot to be desired."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
 

Pricing and Cost Advice

Information not available
"It is expensive."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive."
"I give the pricing a seven out of ten."
"The solution is expensive and everyone complains about the price."
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Top Industries

By visitors reading reviews
Construction Company
25%
Manufacturing Company
12%
Educational Organization
12%
Financial Services Firm
10%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
7%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

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What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
 

Also Known As

CoreTalent, CoreHR Compensation and Benefits, CoreHR CoreExpense
No data available
 

Overview

 

Sample Customers

Bromford, Mercer, Novartis, Liberty Insurance, DCU
Lawrence and Schiller, The Children's Center, The Kansas City Royals
Find out what your peers are saying about Workday, UKG, SAP and others in Benefits Administration. Updated: May 2026.
896,467 professionals have used our research since 2012.