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ABBYY Vantage vs Automation Anywhere comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Automate enhances IT by saving resources, improving productivity, and achieving ROI with reduced costs and increased efficiency quickly.
Sentiment score
6.9
ABBYY Vantage enhances efficiency by automating document tasks, improving ROI, job satisfaction, and large-scale deployment value.
Sentiment score
6.8
Automation Anywhere optimizes ROI, reducing labor and errors, enhancing efficiency, shifting tasks, and improving customer service within months.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
 

Customer Service

Sentiment score
7.4
Automate's customer service is highly rated for quick, knowledgeable support and effective communication, despite a complex knowledge base.
Sentiment score
6.7
ABBYY Vantage support varies in responsiveness and cost, with mixed feedback on timeliness, communication, and technical guidance.
Sentiment score
6.9
Automation Anywhere's technical support is generally responsive and knowledgeable, though users desire improved consistency and quicker response times.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
 

Scalability Issues

Sentiment score
7.2
Automate is flexible and scalable, offering high availability, load balancing, and competitive pricing, making it effective for large organizations.
Sentiment score
7.1
ABBYY Vantage scales well for various business sizes but faces performance challenges at higher scales, requiring potential upgrades or configurations.
Sentiment score
7.3
Automation Anywhere is scalable, efficiently handling growth, supporting complex processes, and easily integrating with cloud platforms across departments.
The scalability of Automate also scores a ten out of ten.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
 

Stability Issues

Sentiment score
6.9
Automate is stable and reliable, with minimal glitches, but performance may be impacted by server connectivity and resource dependency.
Sentiment score
7.9
ABBYY Vantage is generally stable with minor bugs; performance varies by configuration and hardware, with good support responsiveness.
Sentiment score
6.9
Automation Anywhere is reliable, with increased availability from cloud migration, though stability varies with development and infrastructure practices.
The stability of the solution is a ten out of ten.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
 

Room For Improvement

Automate needs improved stability, user interface, integration, documentation, and security, with enhanced community support and OCR capabilities.
ABBYY Vantage users face integration challenges, desire enhanced language support, intuitive interfaces, lower costs, and better documentation.
Automation Anywhere needs improvements in integration, stability, user interface, AI capabilities, and enhanced support and pricing flexibility.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
Simplifying workflow creation by chatting with the system rather than dragging and dropping elements would make the platform more user-friendly, especially for non-technical users.
Based on our use cases, handwritten recognition for Arabic is not supported.
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used across multiple invoices.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
 

Setup Cost

Automate offers cost-effective pricing per bot with both perpetual and annual licenses, providing flexibility and competitive enterprise solutions.
ABBYY Vantage's pricing is costly for small users; discounts available for large-scale deployments, with extra support and installation costs.
Automation Anywhere's pricing ranges from mid to high, being cost-effective for large enterprises but steep for smaller businesses.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
There are other solutions available at a lower cost.
I would say the pricing is in the middle.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
 

Valuable Features

Automate boosts efficiency with user-friendly automation, seamless integration, robust scheduling, cost-effective licensing, and minimal technical requirement.
ABBYY Vantage offers accurate OCR with multilingual support, user-friendly interface, AI integration, and flexible deployment for automated processing.
Automation Anywhere streamlines automation with an intuitive interface, low-code bot creation, AI-driven features, and robust integration capabilities.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
The AI capabilities facilitate querying and document classification, and they have good post-processing capabilities.
ABBYY has a very good OCR in both Arabic and English.
ABBYY Vantage has AI features that learn automatically about invoice fields and related functionality.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
ABBYY Vantage
Ranking in Robotic Process Automation (RPA)
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Intelligent Document Processing (IDP) (1st)
Automation Anywhere
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
613
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
 

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of ABBYY Vantage is 1.3%, up from 1.3% compared to the previous year. The mindshare of Automation Anywhere is 9.7%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Automation Anywhere9.7%
Automate2.0%
ABBYY Vantage1.3%
Other87.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Amr Hammad - PeerSpot reviewer
Enables efficient information extraction with strong OCR capabilities
The solution itself is valuable due to its ability to classify and extract information with embedded OCR, which is good. ABBYY has a very good OCR in both Arabic and English. Additionally, they have a new version called Vantage, which is cloud-based. However, we still work with the old version because most of our clients are government entities.
Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise5
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise29
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise81
Large Enterprise515
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...
What is your experience regarding pricing and costs for Fortra Automate?
Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...
What do you like most about ABBYY Vantage?
Vantage is flexible and customizable. It's a low-code/no-code tool, so you don't need to get into detailed coding. Yo...
What is your experience regarding pricing and costs for ABBYY Vantage?
I would say the pricing is in the middle. It's neither high nor low.
What needs improvement with ABBYY Vantage?
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used a...
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
 

Also Known As

HelpSystems Automate, Automate
ABBYY FlexiCapture
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
NHS,  Carlsberg,  DHL,  Societe Generale,  Citi bank,  Deloitte,  3M,  Volkswagen,  Adidas,  PwC Browse through our customer stories.
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Find out what your peers are saying about ABBYY Vantage vs. Automation Anywhere and other solutions. Updated: September 2025.
871,688 professionals have used our research since 2012.