Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management.
| Product | Mindshare (%) |
|---|---|
| ABB Service Suite | 2.4% |
| BigChange JobWatch | 1.8% |
| Other | 95.8% |
Service Suite is purpose-built for the utility industry and communications service providers. It's designed to help field operations and dispatch personnel “do more with less,” by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. Service Suite is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite supports all types of work that must be performed in the field, from customer service orders to routine maintenance & inspection work to more complex construction projects.
JobWatch is the one single platform brings together your back office, mobile workers & customers in perfect harmony.
We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
