Service Suite is purpose-built for the utility industry and communications service providers. It's designed to help field operations and dispatch personnel “do more with less,” by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. Service Suite is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite supports all types of work that must be performed in the field, from customer service orders to routine maintenance & inspection work to more complex construction projects.
JobWatch is the one single platform brings together your back office, mobile workers & customers in perfect harmony.
ABB Service Suite is ranked 5th in Field Service Management while BigChange JobWatch is ranked 22nd in Field Service Management. ABB Service Suite is rated 0.0, while BigChange JobWatch is rated 0.0. On the other hand, ABB Service Suite is most compared with ClickSoftware, whereas BigChange JobWatch is most compared with .
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