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Control-M pros and cons

Vendor: BMC
4.4 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Control-M is infinitely scalable, requiring only the addition of agents to enhance its capacity.
Control-M greatly enhances operational productivity and integrates seamlessly into CI/CD pipelines.
Control-M helps automate workloads efficiently, significantly reducing manual intervention and errors.
Control-M offers excellent price-to-performance ratio, often being favored over competitive tools.
Control-M enables centralized end-to-end management, orchestration, and monitoring of applications and data pipelines.

CONS

Support needs improvement as users report slow response times and inadequate resolutions, especially for legacy systems.
Control-M's pricing is considered high, making it less competitive compared to other tools, particularly for small organizations.
Users encounter issues with the performance and scalability of Control-M, especially during upgrades and when managing large task loads.
Users highlight challenges in integration with cloud services and applications, demanding more comprehensive and seamless connectivity features.
Documentation is inadequate, leaving users without clear and comprehensive guidance, which complicates initial setups and ongoing maintenance.
 

Control-M Pros review quotes

it_user499695 - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 501-1,000 employees
Aug 18, 2016
This product helps my customers speed up the daily batch processes and also provides early warning if one or more processes are not running normally.
it_user500040 - PeerSpot reviewer
Integration Consultant at a tech services company with 10,001+ employees
Sep 5, 2016
Technical support is the best among the biggest software delivery houses.
it_user500652 - PeerSpot reviewer
Production Control Analyst with 501-1,000 employees
Aug 22, 2016
Once you have it implemented and use it to its full or close to its full potential, it will save money in the long run.
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,444 professionals have used our research since 2012.
it_user505659 - PeerSpot reviewer
Sr System Analyst at a financial services firm with 1,001-5,000 employees
Aug 29, 2016
Control-M is a bulletproof product and very stable.
it_user505689 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
Aug 26, 2016
The GUI is very user friendly and also plugins (Control Modules) are available for almost all of the widely used applications.
it_user506682 - PeerSpot reviewer
Operational Manager at a tech services company with 10,001+ employees
Sep 5, 2016
There are many valuable features, including its ability to interface with so many applications and allowing complex scheduling to be done easily.
it_user512079 - PeerSpot reviewer
Application Development Analyst at a healthcare company with 10,001+ employees
Sep 14, 2016
It is definitely a good tool in the business intelligence domain, which can be used for small or big batch runs.
it_user512913 - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees
Sep 15, 2016
Control-M is the center for all of the applications, where it acts as the mediator between the application and the servers.
it_user514314 - PeerSpot reviewer
Assistant Director at a financial services firm with 10,001+ employees
Sep 18, 2016
It provides a single point of control for the entire organization’s batch processing, helping to shorten the batch processing window and achieve a manage by exception operation environment.
VJ
Systems Engineer - Senior Control M Admin at a tech services company with 10,001+ employees
Sep 26, 2016
Control-M helped automate workloads, which would have taken hours and hours of effort and resources.
 

Control-M Cons review quotes

it_user499695 - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 501-1,000 employees
Aug 18, 2016
Improve the capability to analyse the process output by making it more flexible.
it_user500040 - PeerSpot reviewer
Integration Consultant at a tech services company with 10,001+ employees
Sep 5, 2016
It is expensive; the smallest IT service providers can’t implement it.
it_user500652 - PeerSpot reviewer
Production Control Analyst with 501-1,000 employees
Aug 22, 2016
Their website at the time was horrible.
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,444 professionals have used our research since 2012.
it_user505659 - PeerSpot reviewer
Sr System Analyst at a financial services firm with 1,001-5,000 employees
Aug 29, 2016
Technical support is 8/10. However, a lot of techies use the online forum. If you are knowledgeable, you can solve issues yourself; otherwise it’ll go to level 3 support, which makes tech support a middleman.
it_user505689 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
Aug 26, 2016
They could improve the reporting.
it_user506682 - PeerSpot reviewer
Operational Manager at a tech services company with 10,001+ employees
Sep 5, 2016
Pricing and license cost is high.
it_user512079 - PeerSpot reviewer
Application Development Analyst at a healthcare company with 10,001+ employees
Sep 14, 2016
Technical support is 7/10. I contacted tech support on a weekend, because I had to run a weekly batch, and I did not see much of an immediate response from them, but they were able to sort out the issue a little later.
it_user512913 - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees
Sep 15, 2016
Version compatibility is one of the very few areas with room for improvement, but it is a big issue with minimum support.
it_user514314 - PeerSpot reviewer
Assistant Director at a financial services firm with 10,001+ employees
Sep 18, 2016
It’s well suited for anywhere and anyone, but it comes with a cost; it is quite pricey.
VJ
Systems Engineer - Senior Control M Admin at a tech services company with 10,001+ employees
Sep 26, 2016
Another aspect that always bothered me, as an administrator, was the Old bug out-New bug in conundrum regarding compatibility of the tool when a new version/FixPack was installed.