Bigin by Zoho CRM pros and cons

Vendor: Zoho

4.0 out of 5

4 reviews
100% willing to recommend

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Bigin by Zoho CRM Pros review quotes

Monica Alex

Head - Solutions, Content, Delivery and Customer Success at Text and Clicks

Oct 27, 2025

With Bigin by Zoho CRM, we spent about a week for setup and within 15 days it was operational, requiring less than a month total for implementation.

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Vivek_Kumar@

Zoho Developer at KG CRM Solutions LLP - Zoho Authorized Partner

Sep 30, 2025

The pipeline management has helped to streamline the sales processes in that I can develop the business pattern where we can send automated emails and automated calls at different stages.

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Ganapathy Shanmugham

Senior Learning Solutions Architect at a computer software company with 501-1,000 employees

Apr 11, 2025

I rate Bigin by Zoho CRM nine out of ten.

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Mohd Raza Raza

Account Executive at Savex Technologies Pvt Ltd

Oct 24, 2023

We can add users and products to the workflows.

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Bigin by Zoho CRM Cons review quotes

Monica Alex

Head - Solutions, Content, Delivery and Customer Success at Text and Clicks

Oct 27, 2025

Their commercial model based on slabs is not easily comprehensible. The sales representatives should be better equipped to explain the slab structure in a simpler manner.

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Vivek_Kumar@

Zoho Developer at KG CRM Solutions LLP - Zoho Authorized Partner

Sep 30, 2025

Bigin by Zoho CRM is a very limited application; we cannot customize it as we want.

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Ganapathy Shanmugham

Senior Learning Solutions Architect at a computer software company with 501-1,000 employees

Apr 11, 2025

The user interface is too modular and fragmented, posing challenges. The UI could be much better by the year 2025.

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