It leverages Excel to build out software platforms that enable model/report builders to use all the functionality of Excel, along with the database and dashboard functions of Axiom. It allows for a much easier implementation of current spreadsheet-based models and a highly customized solution for each customer.
What is most valuable?
How has it helped my organization?
It allows for automation of reporting and a much more streamlined, detailed, workflow-controlled budget process. Not only has it halved the time it takes to build the annual budget, but the result targets and outputs are much more accurate.
What needs improvement?
There is a steeper learning curve for power users, but Axiom provides outstanding support and training resources.
For how long have I used the solution?
I have been using it for five years.
What was my experience with deployment of the solution?
I have not encountered any deployment issues.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
We had issues with our own internal IT hardware that were not caused by Axiom, when I worked for a company that housed the software and all data. The cloud solution eliminates any issues with scale.
How are customer service and technical support?
Customer Service:
Customer service is 10/10 - Some of the best I have encountered with any software provider.
Technical Support:Technical support is 10/10.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
What about the implementation team?
It was implemented by a vendor team with heavy in-house development. Axiom vendors were outstanding.
What was our ROI?
I don't have quantifiable numbers, but I have found the ROI to be very high, either through man-hours saved on reporting/modeling or expenses saved by using a sophisticated budget tracking solution.
Which other solutions did I evaluate?
Before choosing this product, I evaluated Adaptive Planning and Host Analytics.
What other advice do I have?
Axiom has been considered more of a niche product due to its focus on healthcare and banking. However, the solution is very powerful and customizable, and can work with many industries.
