Deflect customer queries with self-service AI.
67% of customers prefer self-service over speaking to a company representative. Use AI-powered chatbots, self-service submission forms, and email auto responses to instantly connect them to relevant support content, regardless of the channel they’re on.
| Product | Market Share (%) |
|---|---|
| AnsweriQ | 0.4% |
| ServiceNow | 17.6% |
| JIRA Service Management | 7.5% |
| Other | 74.5% |
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