Service and Support
VMware vSphere Foundation customer support varies. Previously strong, support ratings have experienced a decline with Broadcom's involvement, dropping from high levels to lower due to delayed responses and technical difficulties. Some users experience reliable, global support, while others resort to self-help or community resources. Enterprise support is available but rarely used due to system stability. Language support improvements could benefit Latin American and Mexican clients. Certified, competent support is reported in emergency scenarios, though price concerns persist.
Deployment
Users find VMware vSphere Foundation easy to set up, with ratings between 7.5 and 10 for ease. Deployment can be quick, taking as little as 45 minutes, though some find initial setup medium difficulty, requiring virtualization knowledge. Complex environments may need more preparation time and resources. Often, no dedicated staff is needed for maintenance. Setting up involves configuration of elements like server and storage, with some users managing without support.
Scalability
VMware vSphere Foundation offers high scalability, allowing for seamless vertical and horizontal expansion. Users find it straightforward to add hosts and licenses, integrating with third-party providers. While some rate it as ten, others see potential limitations, indicating variability in experiences. It's utilized in both cloud and on-premises environments, suiting various architectures including hyperconverged systems. Organizations plan to increase usage, noting the platform's ease in handling both simple and complex scenarios.
Stability
VMware vSphere Foundation is considered stable, with many rating it highly for its reliability and low management needs. It performs well across environments, though some mention frequent updates due to security issues. Most feedback highlights its dependable performance in identifying system issues and managing architectures. While some see room for improvement, many find its stability optimal, elevating confidence in its usage.