TIBCO Cloud API Management Reviews

Enterprise buyers evaluating TIBCO Cloud API Management note that pricing is generally reasonable, with flexible licensing and manageable setup costs. While some perceive the cost as slightly high, it's not the market's most expensive option. Longer-term users express satisfaction with existing contracts, though concerns exist about future contract terms shifting from older Mashery agreements. TIBCO's feature set justifies its pricing, though potential conversion requirements for specific API types may affect overall cost considerations.

• "TIBCO Cloud API Management is not an expensive solution."
• "Licensing is quite flexible."
• "Its price is pretty reasonable. There are some lightweight API options available in the market, but given the feature set that TIBCO provides, its price is really reasonable."

TIBCO Cloud API Management is used primarily for exposing APIs internally and externally, B2B integration, and API monitorization and security. It supports API gateway functionality, providing security and throttling, and integrates mobile applications. Organizations utilize it for building API meshes and monetizing APIs, with deployments on-premises and on AWS. Industries employing it include telecom and applications involving Apple Watch for subscriber activation and integration with other systems through public and private gateways.

TIBCO Cloud API Management customer service and support receive mixed sentiments. Users find the team often helpful and supportive, but at times slow with resolutions. Technical support sometimes misattributes issues and suggests upgrades inconveniently. Staffing challenges previously affected response times, but improvements have occurred. Feedback highlights a strong cloud focus with adequate professionalism, but the local version requires more attention. Ratings range between 6 to 9 out of 10, noting decent service quality yet needing enhancements in bug fixes and documentation.

Many found TIBCO Cloud API Management's initial setup complex, often requiring expert assistance, especially when dealing with on-premise versions and containerization. Some said installation needed expert help due to the lack of regional expertise. Others noted configuration takes time, needing skilled engineers, although straightforward for some. The process generally involved support from TIBCO's Professional Services and faced challenges with security configuration, necessitating maintenance and occasional performance-related support.

TIBCO Cloud API Management is lauded for its scalability, addressing millions of transactions daily. Users highlight its containerized architecture, enabling both horizontal and vertical scaling. Even Fortune 500 clients find its reliability impressive. Some note environment-dependent limitations, particularly with older hardware. The platform efficiently manages high traffic, such as during significant events, thanks to dynamic automation capabilities. It's rated strongly for medium to large enterprises, though some mention potential traffic-related issues.

Many users note that TIBCO Cloud API Management is stable, with minimal outages. Some mention initial stability challenges, but they are often resolved with TIBCO's support. The system performs strongly with REST APIs but faces challenges with SOAP and WebSocket APIs. There are mixed experiences with on-premises deployments, while cloud performance isn't highlighted. Users handling complex integrations across numerous APIs confirm robust performance, yet rate stability around six and a half out of ten.